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LEVOLOR.com
Phone 1.800.225.1988
Fax 1.800.545.2325
Problem
Panels are too tight.
Solution
Ensure the frame is installed properly.
To check if the installation screw has been drilled in enough measure the top and bottom opening of the
installed frame. Compare measurements to the actual width of the panel(s). The opening should be at
least
1
⁄
4
in larger than the panel(s) width. If the frames are not assembled correctly, they may cause the
inside opening of the frame to seem too narrow hence making the panels too tight.
Is panel installed in the correct opening?
When a number of windows are similar width, panels can be placed into the wrong opening or with the
incorrect panel grouping. Check the labels to ensure they correspond with the opening, as well as the
instructions given by the Order Form.
Problem
Panels are sagging!
Solution
Check the plumb of the installation.
If the stiles are not plumb, the panels can appear to be sagging.
1. Measure the top width and the bottom width to see if there is any variation. If the variation is wider
at the bottom, the distance must be made the same as the top.
2. If the top and bottom widths are the same, check the diagonal. If uneven, an adjustment to the
plumb is required to assist in leveling the panel.
3. If minor support or leveling is required, turn adjustable jamb cap at the bottom of the vertical jamb
to the required spot.
Problem
Louvers are discoloring.
Check for residue build-up
The material will not discolor and is warranted not to. Any situation of discoloration is a direct result of
residue from a cleaner or natural build-up (smoke, dust or oil furnace). This product should be cleaned
only with soap and water or a recommended vinyl cleaner. A mild abrasive cleaner such as Soft Scrub
®
can be used.
Problem
Product is scratched!
Check for surface inconsistencies.
To determine if the apparent scratch is a line or a scratch simply run your finger over the area. Touch
will in most cases determine any imperfection.
Minor scratches can be buffed off by gentle rubbing with #0000 steel wool.
Troubleshooting
For more detailed information and easy to follow videos, visit LEVOLOR.com/Shutters