14
Problem
Possible Solution
Poor air purification quality.
Press to increase the fan speed.
Make sure no objects are blocking the top or sides of the air
purifier (the inlet or outlet).
Make sure the filters are removed from their packaging and
properly in place (see page 7).
Close doors and windows while running the air purifier.
Make sure the room is smaller than 48 m² / 516 ft². The air
purifier may not be as effective in larger rooms.
Clean the dust sensor lens (see page 11).
Replace the filters (see page 10).
The Check Filter Indicator has
not turned on within 8 months.
The Check Filter Indicator is a reminder for you to check the
filters and will light up based on how long the air purifier has
been used (see page 11). If you don’t use your air purifier
often, the indicator will take longer to turn on.
The Check Filter Indicator
turned on before 6 months.
The Check Filter Indicator is a reminder for you to check
the filters and will light up based on how long the air purifier
has been used (see page 11). If you run your air purifier
frequently, the indicator will turn on sooner.
Air purifier randomly turns off.
Air purifier is malfunctioning. Stop using the air purifier and
contact
Customer Support
(see page 15).
If your problem is not listed,
please contact
Customer Support
(
see page 15
)
.
TROUBLESHOOTING (CONT.)
