Problem
Possible Solution
Air purifier will not turn on or
respond to button controls.
Plug in the air purifier.
Check to see if the power cord is damaged. If it is, stop using
the air purifier and contact
Customer Support
Plug the air purifier into a different outlet.
The air purifier may be malfunctioning. Contact
Customer
Support
(see page 20).
Airflow is significantly
reduced.
Make sure the filter is removed from its packaging and
properly in place (see page 7).
Tap to increase the fan speed.
Leave 38 cm / 15 inches of clearance on all sides of the
air purifier.
The pre-filter may be clogged by large particles, such as hair
or lint, blocking airflow. Clean the pre-filter (see page 14).
Replace the filter (see page 15).
Air purifier makes an unusual
noise while the fan is on.
Make sure the filter is properly in place with plastic packaging
removed (see page 7).
Make sure the air purifier is operating on a hard, flat,
level surface.
Replace the filter (see page 15).
The air purifier may be damaged, or a foreign object may
be inside. Stop using the air purifier and contact
Customer
Support
Do not
try to repair the air purifier.
Strange smell coming from
the air purifier.
Clean the filter, or replace if necessary.
Contact
Customer Support
Make sure not to use your air purifier in an area with high
humidity or while diffusing essential oils.
TROUBLESHOOTING
EN
16
Содержание Core 400S Series
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