User Manual for BFS-i10
www.levitronix.com
PL-3505-00, Rev00, DCO# 21-249
18
6
Troubleshooting and Support
6.1 Troubleshooting for Operation with PLC
The integrated PLC
provides status and error signals. However, the source of error cannot be identified by
these signals. For detailed analysis and debugging it is recommended to use the
Levitronix
Service Software
(see below)
.
Alternatively, the
Status
,
Error
,
Warning
and
Message
bytes can be read using Modbus
commands on the RS485 interface. The firmware specification document, available at the
Levitronix
®
Technical Service Department
(see
Section 6.3
), contains all details for configuration and interpretation of
these commands.
6.2 Troubleshooting with Service Software
The
Levitronix
Service Software
allows communication with the bearingless fan in connection with a PC and
The
Service Software
can be used to operate the system, for troubleshooting, parameter logging and user
specific system configuration. For usage of the
Service Software
contact the
Technical Service Department
(see
Section 6.3
6.3 Technical Support
For troubleshooting, support, and detailed technical information contact
Levitronix
Technical Service
Department
:
Levitronix
Technical Service Department
Technoparkstr. 1
CH-8005 Zurich
Switzerland
Phone for US: 888-569 07 18
Phone for outside US: +1 888-569 07 18
E-Mail: [email protected]