LevelOne WAP-6103 Скачать руководство пользователя страница 55

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CHAPTOR 4 Troubleshooting

This Chapter provides solutions to problems for the installation and operation of the WiFi

Concurrent 300Mbps Business AP. You can refer to the following if you are having

problems.

Why can‟t I configure the device even the cable is plugged

and the LED is lit?

Do a

Ping test

to make sure that the WiFi

Access Point is responding.

Go to

Start > Run

Type

cmd

Press

OK.

Type

ipconfig

to get the IP of default gateway.

Type “

ping 192.168.1.1”.

Assure that you ping the correct IP Address

assigned to the WiFi Concurrent 300Mbps Business AP. It will show four

replies if you ping correctly.

Ensure that your Ethernet Adapter is working, and that all network drivers are installed

properly. Network adapter names will vary depending on your specific adapter. The

Note:

It is recommended that you

use an

Ethernet

connection

configure it

Содержание WAP-6103

Страница 1: ...LevelOne User Manual WAP 6103 Managed Ceiling Wireless Access Point 300Mbps 802 11n Fast Ethernet PoE 802 3af V1 1_20140509 ...

Страница 2: ...2 2 2 One Master and a series of connected Slaves 21 CHAPTER 3 MAKING CONFIGURATIONS 24 3 1 BASIC NETWORK 26 3 1 1 Ethernet LAN 26 3 1 2 Wireless 27 3 1 2 1 Wireless Setup 28 3 1 2 1 1 AP Only Mode 28 3 1 2 1 2 WDS Hybrid Mode 32 3 1 2 1 3 WDS Only Mode 35 3 1 2 1 4 Universal Repeater Mode 38 3 1 2 2 Advanced Wireless Setup 40 3 1 2 2 1 Advanced RF Module1 Settings 40 3 1 3 IPv6 43 3 2 ADVANCED NE...

Страница 3: ...ls 50 3 3 3 1 Change Password 50 3 3 3 2 FW Upgrade 51 3 3 3 3 System Time 52 3 3 3 4 Others 53 3 3 4 MMI 54 3 3 4 1 Web UI 54 CHAPTOR 4 TROUBLESHOOTING 55 APPENDIX A ASSIGNING A STATIC IP IN WINDOWS PC 59 APPENDIX B LICENSING INFORMATION 67 ...

Страница 4: ...pment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against radio interference in a commercial environment This equipment can generate use and radiate radio frequency energy and if not installed and used in accordance with the instructions in this manual may cause harm...

Страница 5: ...cations like AP Point to Point Universal Repeater Mode not only has an easier setup method but also provides better performance and compatibility to creates a virtually larger wireless network infrastructure by linking up other access points Support Multiple SSID capability to use one Physical AP to simultaneously emulate 8 APs with different ESSIDs by separate their packets via VLAN technology 1 ...

Страница 6: ...ion of Java installed Visit www java com to download the latest version CD Installation Wizard Requirements Computer with the following Windows 7 Vista or XP with Service Pack 2 An installed Ethernet adapter CD ROM drive Do not use the product in high humidity or high temperatures Do not use the same power source for the Product as other equipment Only use the power adapter that comes with the pac...

Страница 7: ...1 2 3 Hardware Configuration Rear View Receptor for Power Adapter PoE PD Ethernet Port ...

Страница 8: ...n Illustration A 1 Drill 2 holes for wall plugs Self tapping screws Diameter 3mm If you run the cable above the ceiling invisible cabling you have to drill another big hole about 10 20 mm diameter to pull out the cable for connecting to the device 2 Screw the mounting bracket on the ceiling wall B 1 Drill 2 holes for wall plugs Self tapping screws Diameter 3 5 mm If you run the cable above the cei...

Страница 9: ... Ethernet cable Power cord to the connectors in the button side Run the cables upward to proper location D Attached this device to mounting bracket by rotating it clock wisely to click into place E Installation completed ...

Страница 10: ...0 sec Solid Green OFF The device is powered off WiFi Green LED Device is in Master Mode Amber LED Device is in Slave Mode LED flash data packet transferred LED in fast flash per second during 2min WPS PBC status OFF Wireless Radio is disabled LED in slow flash or Flash Green and Amber Alternately Wireless Connection doesn t establish LED in Solid Wireless Connection established successfully LAN OF...

Страница 11: ...s the WEC Reset button of the Master AP for 1 3 seconds release it to trigger the WEC process Then WiFi Green LED flashes fast 2 Press the WEC Reset button of the Slave AP for 1 3 seconds release it to trigger the WEC process Then WiFi Amber LED flashes fast Note The Slave AP must be an un configured one if it has already been paired and configured before please reset its Slave configuration first...

Страница 12: ... during paring the two devices the process will be finished in 2 minutes Once the easy configuration process completed the Status LED will be recovered to its original behavior prior to you triggered it AP Mode Toggling WEC Reset Press 8 sec There are two alternative AP modes defined for the device to operate with WEC Wireless Easy Connection feature One is Master Mode by default and the other is ...

Страница 13: ...o effect on this button behavior Reset to Default WEC Reset Press 20 sec 1 Press the Reset WEC button for about 20 seconds till the Status LED becomes solid Green to indicate that the reset to default function is triggered Release the button 2 Then the device will reboot automatically and apply the factory default settings as well It takes about 2 minutes to finish the reset to factory default ope...

Страница 14: ...the power adaptor to an electrical outlet Software Preparation Most computers are connecting to a local network with dynamic IP DHCP setting To access the web UI of the device you have to change your computer s TCP IPv4 settings into a static IP setting for the Ethernet Interface You can refer to Appendix A for how to assign a Static IP address you your computer The device s default IP address is ...

Страница 15: ...UI to configure the device Firstly you need to launch the Setup Wizard browser first and then the Setup Wizard will guide you step by step to finish the basic setup process Activate the setup wizard Type in the IP Address http 192 168 1 1 Type the default password admin in the system authentication fields and then click login button ...

Страница 16: ...Select Wizard for basic settings in a simple way Or you can go to Basic Network Advanced Network Applications System to setup the configuration by your own selection Press Next to start the Setup Wizard ...

Страница 17: ...strator here Step 2 LAN IP Address You have to change the IP address of this device according to your network configuration Step 3 1 Wireless settings You can specify the Wireless setting for VAP1 Step 3 2 Wireless settings Specify VAP1 s wireless authentication and encryption ...

Страница 18: ...e one device s wireless configuration to the other AP devices from the same manufacture by clicking one button for both devices There are two alternative AP modes defined for the device to operate with WEC Wireless Easy Connection feature One is the Master Mode by default and the other is the Slave Mode Before starting to use WEC to configure your AP devices you have to learn how to identify and s...

Страница 19: ...re it via web UI 1 Make sure AP1 is in Master Mode WiFi LED should be Green color if not you have to toggle its AP mode via pressing the WEC button for 9 10 seconds 2 Login in to AP1 web UI and configure the wireless settings as what you want LAN IP SSID encryption key etc 2 Set AP2 and AP3 in Slave Mode 1 Make sure AP2 AP3 is in Slave Mode WiFi LED should be Amber color if not you have to toggle ...

Страница 20: ...WEC configuration process 5 Mount the devices AP1 AP2 and AP3 to expected locations 1 Install AP1 to its location first and verify its wireless network connectivity with a client device Client3 2 Install AP2 to its location and verify its wireless network connectivity with a client device Client4 at the location beyond the service range of AP1 Besides You can also check the AP2 s WiFi LED it shoul...

Страница 21: ...One wireless network you can follow the procedure below Step Button Description 1 Set AP1 in Master Mode and configure it via web UI 1 Make sure AP1 is in Master Mode WiFi LED should be Green color if not you have to toggle its AP mode via pressing the WEC button for 8 seconds 2 Login in to AP1 web UI and configure the wireless settings as what you want LAN IP SSID encryption key etc 2 Set AP2 AP3...

Страница 22: ... WEC configuration process via pressing the WEC button for 3 second 3 It takes 30 60 seconds for the device to finish the WEC configuration process 6 Mount the devices AP1 AP2 AP3 and AP4 to expected locations 1 Install AP1 to its location first and verify its wireless network connectivity with a client device 2 Install AP2 to its location and verify its wireless network connectivity with a client...

Страница 23: ...ected to it peer AP wirelessly It depends on the data rate and environment Besides if one of the AP say AP2 is disconnected the APs behind it will be disconnected as well Such topology needs more maintenance effort to keep the whole wireless network connectivity If Ethernet cable is reachable connecting each AP to an Ethernet Uplink is recommended Above WEC configuration process is also suitable f...

Страница 24: ...of the device The default IP Address is 192 168 1 1 In the configuration section you may want to check the connection status of this device to do Basic or Advanced Network setup or to check the system status These task buttons can be easily found in the cover page of the UI User Interface Enter the default username and password admin in the System Password and then click login button ...

Страница 25: ...twork Advanced Network Application or System respectively on left hand side of web page Note You can see the Connection Status screen below after you logged in Note You can see all the status of this device in the Status main menu section ...

Страница 26: ...etwork You can enter Basic Network for Ethernet LAN Wireless and IPv6 settings in this web page 3 1 1 Ethernet LAN 1 Device Network Type This device supports two network types for connecting to your local network ...

Страница 27: ...Gateway Primary Secondary DNS If you selected the Static IP network type for this device you have to further specify the LAN IP Address Subnet mask Gateway and optional Primary Secondary DNS settings for well connecting to your local network 3 1 2 Wireless Wireless settings allow you to set the WLAN wireless LAN configuration items When the wireless configuration is done your wireless network is r...

Страница 28: ...s manually configuration the devices to be deployed one by one you can also configure your devices via the simple WEC configuration approach as stated in last Chapter By default the Master AP is set to the WDS hybrid Mode and the Slave APs are set to the Universal Repeater mode You just have to manually configure the Master AP via the web UI configuration and use the WEC process for the rest Slave...

Страница 29: ...roam freely over this device and other Access Points that have the same Network ID The factory default SSID is default you can change it to a meaningful identifier for the wireless users to easy find it out 6 SSID Broadcast By default the SSID Broadcast setting is Enable and the device will broadcast beacons that have some information including SSID to the air so that wireless clients can know how...

Страница 30: ...o 20MHz with care if some clients are suffering from the connectivity problem in higher bandwidth setting 12 Authentication Encryption You may select one of the following authentications to secure your wireless network Open include 802 1x Shared Auto WPA PSK WPA WPA2 PSK WPA2 WPA PSK WPA2 PSK or WPA WPA2 Open Open system authentication simply consists of two communications The first is an authenti...

Страница 31: ...lable encryption modes are TKIP AES or TKIP AES WPA2 PSK Select Encryption mode and enter the Pre share Key You can fill in 64 hexadecimal 0 1 2 8 9 A B F digits or 8 to 63 ASCII characters as the pre share key WPA2 Select Encryption mode and enter RADIUS Server related information You have to specify the IP address and port number for the RADIUS Server and then fill in 64 hexadecimal 0 1 2 8 9 A ...

Страница 32: ...k on Save to store your settings or click Undo to give up the changes 3 1 2 1 2WDS Hybrid Mode This mode makes device act as a wireless bridge but also have AP function While acting as a wireless Bridge Wireless Router 1 and Wireless Router 2 can communicate with each other through wireless interface with WDS Thus All Stations can communicate each other and are able to access Internet if Wireless ...

Страница 33: ...at the same time for you to manage your wireless networks You can select AP1 AP8 and configure each wireless network individually 4 Network ID SSID Network ID is used for identifying a Wireless LAN Client stations can roam freely over this device and other Access Points that have the same Network ID The factory default SSID is default you can change it to a meaningful identifier for the wireless u...

Страница 34: ...2 11b g n modes You can also choose N only G N mixed or B G N mixed The factory default setting is B G N mixed 10 Bandwidth The default setting for Bandwidth is Auto You can change it to 20MHz with care if some clients are suffering from the connectivity problem in higher bandwidth setting 11 Authentication Encryption You may select one of the following authentications to secure your wireless netw...

Страница 35: ...or 8 to 63 ASCII characters as the pre share key WPA2 PSK Select Encryption mode and enter the Pre share Key You can fill in 64 hexadecimal 0 1 2 8 9 A B F digits or 8 to 63 ASCII characters as the pre share key 12 Remote AP MAC 1 Remote AP MAC 4 If you do not enable the Lazy mode you have to enter the wireless MAC address for each WDS peer one by one Afterwards click on Save to store your setting...

Страница 36: ... MAC address However not all the APs can be set to enable the Lazy mode simultaneously at least there must be one AP with all the WDS peers MAC address filled 2 Green AP Enable the Green AP function to reduce the power consumption when there is no wireless traffic 3 Channel The radio channel number The permissible channels depend on the ...

Страница 37: ... typically the MAC address This is followed by an authentication response from the AP containing a success or failure message An example of when a failure may occur is if the client s MAC address is explicitly excluded in the AP s configuration In this mode you can also enable the 802 1x feature if you have another RADIUS server for user authentication You need to input IP address port shared key ...

Страница 38: ...address for each WDS peer one by one Afterwards click on Save to store your settings or click Undo to give up the changes 3 1 2 1 4Universal Repeater Mode Universal Repeater is a technology used to extend wireless coverage It provides the function to act as Adapter Client and AP at the same time and can use this function to connect to a Root AP and use AP SSID name must be the same as that of Root...

Страница 39: ...ID of the peer AP to be associated under the Universal Repeater mode you also have to specify the MAC address of the peer AP to avoid making wrong connection with other AP that has the same SSID 4 SSID Broadcast By default the SSID Broadcast setting is Enable and the device will broadcast beacons that have some information including SSID to the air so that wireless clients can know how many AP dev...

Страница 40: ...nded to choose a channel that is not used in your environment to reduce radio interference 8 Bandwidth The default setting for Bandwidth is Auto You can change it to 20MHz with care if some clients are suffering from the connectivity problem in higher bandwidth setting 9 Authentication Encryption You may select one of the following authentications to secure your wireless network Open Shared Auto W...

Страница 41: ... Wireless frames can be divided into smaller units fragments to improve performance in the presence of RF interference and at the limits of RF coverage 5 DTIM interval A DTIM is a countdown informing clients of the next window for listening to broadcast and multicast messages When the wireless router has buffered broadcast or multicast messages for associated clients it sends the next DTIM with a ...

Страница 42: ... VAP is isolated to the others consequently 9 TX Rate For WiFi transmit rate you can choose Best for auto adjustment according to WiFi signal quality in your environment or you can fix it in certain TX rate Please note the WiFi connection may be dropped if you fix at a higher date rate but in a noisy poor RF signal quality environment Afterwards click on Save to store your settings or click Undo t...

Страница 43: ...traffic IPv6 also implements additional features not present in IPv4 It simplifies aspects of address assignment stateless address auto configuration network renumbering and router announcements when changing Internet connectivity providers This device supports IPv6 it works as a IPv6 bridge you can use it to build a IPv6 network 1 LAN IPv6 address settings Please enter LAN IPv6 address and ignore...

Страница 44: ...nd Management in this section 3 2 1 Firewall 3 2 1 1 MAC Address Control MAC Address Control allows you to assign different access right for different users and to assign a specific IP address to a certain MAC address 1 MAC Address Control Check Enable to enable the MAC Address Control All of the settings in this page will take effect only when Enable is checked ...

Страница 45: ...Protocol is a NAT port mapping protocol and is supported by some Network device It is a common communication protocol of automatically configuring port forwarding Applications using peer to peer networks multiplayer gaming and remote assistance programs need a way to communicate through home and business gateways Without IGD one has to manually configure the gateway to allow traffic through a proc...

Страница 46: ...y of GetRequest that this device will respond This is a text password mechanism that is used to weakly authenticate queries to agents of managed network devices 4 Set Community The community of SetRequest that this device will accept 5 SNMPv3 Settings User 1 2 This device supports up to two SNMP management ...

Страница 47: ...ed and authPriv for both authentication and private key required 8 Username 1 2 Use this field to identify the user name for the specified level of access 9 Password 1 2 Use this field to set the password for the specified level of access 10 User 1 2 Priv Key Use this field to define the encryption key for the specified level of access 11 IP Trap Event Receiver 1 4 Enter the IP addresses or Domain...

Страница 48: ... section you can see system information system logs use system tools for system update and do service scheduling and system administration setting 3 3 1 System Information You can view the System Information in this page ...

Страница 49: ...he log messages 3 3 2 2 Syslog This device also can export system logs to specific destination by means of syslog UDP and SMTP TCP With enabled Syslog function this device will send log to a certain host periodically You need to install a syslog utility on a host to receive syslogs The items you have to setup include 1 IP Address for syslogd Host IP of destination where syslog will be sent to Chec...

Страница 50: ... number the default value is 25 For example mail your_url com or 192 168 1 100 26 3 SMTP Username Enter the Username offered by your ISP 4 SMTP Password Enter the password offered by your ISP 5 E mail Addresses The recipients are the ones who will receive these logs You can assign more than 1 recipient using or to separate these email addresses 6 E mail Subject The subject of email alert is option...

Страница 51: ...W Upgrade If new firmware is available you can upgrade device firmware through the WEB GUI here Press browse button to indicate the file name of new firmware and then press Upgrade button to start to upgrade new firmware on this device If you want to upgrade a firmware which is from GPL policy please check Accept unofficial firmware NOTE PLEASE DO NOT TURN THE DEVICE OFF WHEN UPGRADE IS PROCEEDING...

Страница 52: ...Check the Enable checkbox to enable this function Besides you can select a NTP time server to consult UTC time 3 Sync with Time Server Click on the button if you want to set Date and Time by NTP Protocol 4 Sync with my PC Click on the button if you want to set Date and Time using the PC s Date and Time Afterwards click on Save to store your settings or click Undo to give up the changes ...

Страница 53: ...n 3 Reboot You can also reboot this device by clicking the Reboot button 4 Domain Name or IP address for Ping Test This allows you to configure an IP and ping the device You can ping a specific IP to test whether it is alive 5 Domain Name or IP address for Traceroute Traceroute is a network diagnostic tool for displaying the route path and measuring transit delays of packets across an IP network T...

Страница 54: ...3 3 4 MMI 3 3 4 1 Web UI You can set UI administration time out duration in this page If the value is 0 means the time out is unlimited ...

Страница 55: ...Fi Access Point is responding Go to Start Run 1 Type cmd 2 Press OK 3 Type ipconfig to get the IP of default gateway 4 Type ping 192 168 1 1 Assure that you ping the correct IP Address assigned to the WiFi Concurrent 300Mbps Business AP It will show four replies if you ping correctly Ensure that your Ethernet Adapter is working and that all network drivers are installed properly Network adapter na...

Страница 56: ...connects with the device B Ensure that the setting on your Network Interface Card adapter is Enabled C If settings are correct ensure that you are not using a crossover Ethernet cable not all Network Interface Cards are MDI MDIX compatible and use a patch cable is recommended D If the connection still doesn t work properly then you can reset it to default 3 Something wrong with the wireless connec...

Страница 57: ...ss the Internet I Out of range Put the device closer to your client II Wrong SSID or Encryption Key Check the SSID or Encryption setting III Connect with wrong AP Ensure that the client is connected with the correct Access Point i Right click on the Local Area Connection icon in the taskbar ii Select View Available Wireless Networks in Wireless Configure Ensure you have selected the correct availa...

Страница 58: ... setting to set up your Encryption key again 2 Reset the WiFi Concurrent 300Mbps Business AP to default setting 5 How to reset to default 1 Ensure the WiFi Concurrent 300Mbps Business AP is powered on 2 Find the Reset button on the right side 3 Press the Reset button for 8 seconds and then release 4 After the WiFi Concurrent 300Mbps Business AP reboots it has back to the factory default settings ...

Страница 59: ... time it s booted up When you have to do troubleshooting on your network it s annoying going to each machine to figure out what IP they have Using Static IPs prevents address conflicts between devices and allows you to manage them more easily Assigning IPs to Windows is essentially the same process but getting to where you need to be varies between each version Windows 7 or Windows 8 x To change t...

Страница 60: ...Then when the Network and Sharing Center opens click on Change adapter settings This will be the same on Windows 7 or 8 x Right click on your local adapter and select Properties ...

Страница 61: ...e following IP address and enter in the correct IP Subnet mask and Default gateway that corresponds with your network setup Then enter your Preferred and Alternate DNS server addresses Here we re on a home network and using a simple Class C network configuration and Google DNS Check Validate settings upon exit so Windows can find any problems with the addresses ...

Страница 62: ...ick OK Now close out of the Local Area Connections Properties window Windows 7 will run network diagnostics and verify the connection is good Here we had no problems with it but if you did you could run the network troubleshooting wizard ...

Страница 63: ...een successfully changed Windows XP In this example we re using XP SP3 Media Center Edition and changing the IP address of the Wireless adapter To set a Static IP in XP right click on My Network Places and select Properties Right click on the adapter you want to set the IP for and select Properties ...

Страница 64: ...Highlight Internet Protocol TCP IP and click the Properties button Now change the IP Subnet mask Default Gateway and DNS Server Addresses When you re finished click OK ...

Страница 65: ...e out of the Network Connection Properties screen before the changes go into effect Again you can verify the settings by doing an ipconfig in the command prompt In case you re not sure how to do this click on Start then Run ...

Страница 66: ...adapter you changed If you have a small office or home network assigning each computer a specific IP address makes it a lot easier to manage and troubleshoot network connection problems Source HowtoAssignaStaticIPAddressinWindows7 8 XP orVista http www howtogeek com howto 19249 how to assign a static ip address in xp vista or windows 7 ...

Страница 67: ...tils 1 1 udhcp server GPLv2 udhcp 0 9 9 udhcp client fdisk GPLv2 util linux 2 12q mke2fs e2fsck GPLv2 e2fsprogs v1 40 2 samba GNUv2 samba 3 0 20 wireless tools GPLv2 wireless tools vsfptd GPLv2 vsftpd 2 0 3 Transmission MIT Transmission 1 74 mt daapd GNUv2 mt daapd 0 2 4 dnrd GNUv2 DNRD 2 17 libcurl cURL 7 19 6 OpenSSL BSD openssl 1 00b3 ntfs 3g GNUv2 ntfs 3g 2009 4 4 Zebra GNUv2 zebra 0 95a snmpd...

Страница 68: ...o steps 1 copyright the software and 2 offer you this license which gives you legal permission to copy distribute and or modify the software Also for each author s protection and ours we want to make certain that everyone understands that there is no warranty for this free software If the software is modified by someone else and passed on we want its recipients to know that what they have is not t...

Страница 69: ...e and thus to each and every part regardless of who wrote it Thus it is not the intent of this section to claim rights or contest your rights to work written entirely by you rather the intent is to exercise the right to control the distribution of derivative or collective works based on the Program In addition mere aggregation of another work not based on the Program with the Program or with a wor...

Страница 70: ...ed to apply and the section as a whole is intended to apply in other circumstances It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims this section has the sole purpose of protecting the integrity of the free software distribution system which is implemented by public license practices Many people have...

Страница 71: ...FY AND OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE BE LIABLE TO YOU FOR DAMAGES INCLUDING ANY GENERAL SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS EVEN IF SUCH ...

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