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Trouble shooting sheet

After powering up or inserting LAN cable connected to a PoE switch, the Network Camera

performs a self-diagnostic to detect any hardware defects.

Reset and Restore

At the rear side of the camera there is a button hidden in the

pinhole as shown in the picture. It is used to reset the system or

restore the factory default settings. Sometimes resetting the

system sets the system back to normal state. If the system

problems remain after reset, restore the factory settings and

install again.

Troubles

Probable Reasons

Solutions

Power cable is not in well

connection.

Reconnected.

No action while power on.

No image.

The Networking indicator isn’t

flashing.

Firmware is hang up.

Start up with factory default

setting by pressing the reset

button over 10 seconds then

releasing it.

Having image but can’t control.

The indicator isn’t flashing.

Firmware is hang up.

Restart the Network camera

by pressing and releasing the

reset button.

Poor video cable connection

Reinsert

Unstable images

Power W is not enough

Change

Vague images

The focus is out of focus.

Adjust the lens or focus

manually.

Restoring the factory defaults will erase any previous settings. Reset or restore the

system after power on.

Содержание FCS-1101

Страница 2: ...connecting cables 2 Contact your authorized LevelOne dealer or the store where you purchased the product Operation Notice Operating or storage location Avoid operating or storing the camera in the fo...

Страница 3: ...Phone viewing 29 2 5G Mobile Phone viewing 29 How to Access to the Network Camera 31 Initial accessing the IP camera 31 Setting 36 Basic 36 System 36 Camera 39 Network 45 Security 52 Advance 54 FTP C...

Страница 4: ...cation an Ethernet cable may be needed The Ethernet cable should meet the specs of UTP Category 5 and not exceed 100 meters in length Connect the power adapter jack to the Network Camera before pluggi...

Страница 5: ...nd flash Operating in the Network mode the green LED will flash every second as heartbeat to indicate alive To adjust the lens There is a fixed lens free bundled Whereby revolving the lens it can be f...

Страница 6: ...end of the hardware installation the Administrator must place the product software CD into the CD ROM drive of the PC running in MS Windows An auto run program will pop up If the program is not on au...

Страница 7: ...ress The IP addresses shown in the IP Address field reflect those on the local network They may be from the DHCP server If there is no DHCP server the camera will try to find a free IP address this ta...

Страница 8: ...tom Setup Type You may install the system to the directory of your preference and choose which feature s you want to install to the PC Hint You may for instance install only Playback and or LiveView o...

Страница 9: ...tor in Windows operation systems This document focuses on introducing IP CamLocator Initial use IP CamLocator Click Start Program Files LevelOne IP Cam Locator IP Cam Locator Configuration of Main Men...

Страница 10: ...eras information including Name IP Address MAC Mod Name and Mod ID Note If the camera is not located in local network it will appear in red text Some information is not available when the IP camera is...

Страница 11: ...username and password of the administrator to enter the setup page The following screen will display Note For IP cameras not in local network area which appears in red in the search screen you can st...

Страница 12: ...9 Account settings The account setting is displayed You can change the account setting here Press Next to continue Previous to go back Cancel to go to the main page...

Страница 13: ...10 Date Time settings You can set the date time of the network camera here See Hint for details Press Next to continue Previous to go back Cancel to go to the main page...

Страница 14: ...11 Network settings You can change the network settings of the network camera here See Hint for details Press Next to continue Previous to go back Cancel to go to the main page...

Страница 15: ...12 PPPoE settings You can change the PPPoE settings here See Hint for details Press Next to continue Previous to go back Cancel to go to the main page...

Страница 16: ...13 DDNS settings You can change the DDNS settings here Press Next to continue Previous to go back Cancel to go to the main page...

Страница 17: ...14 Apply settings Click on Apply to use the new settings Choose Reboot system to apply new network settings to reboot after the settings are applied...

Страница 18: ...e firmware You have to key in the username and password of the administrator to enter the upgrade page The following screen will display Choose the firmware image file you want to upgrade and press Up...

Страница 19: ...ick on Factory default to reset the configurations to default You have to key in the user name and password to use the factory default function Click on OK to continue The device will automatically re...

Страница 20: ...Reboot Choose a network camera click on Reboot to reboot the device You have to key in the user name and password to use the reboot function Click on OK to continue The device will automatically rebo...

Страница 21: ...duct or downloaded configuration file information including Info User Date Time TCP IP PPPoE and DDNS Load configuration File Select From PC File or From Device the former can load information of down...

Страница 22: ...19 From PC File Click it and press Load to select configuration location from PC Note Configuration file format is conf...

Страница 23: ...ess Load to select the specific device in the network Type the Username and Password to load configuration from device Note If you have connected to the specific device before you don t have to type t...

Страница 24: ...on from PC files or devices IP CamLocator displays the sub folders including Info User Date Time TCP IP PPPoE and DDNS Info The Info page provides you with product factory information including Produc...

Страница 25: ...Use this menu to set the username and password of Administrator and up to 9 different users User 1 to User 9 and the authentication access right of each group Username Set a user name between 5 and 16...

Страница 26: ...e camera Synchronize with NTP Specify the NTP server name and the Refresh Interval to synchronize the date and time of the camera with those of the time server known as the NTP Network Time Protocol s...

Страница 27: ...lly DHCP If a DHCP server is installed on the network to select this while the IP address is assigned by the DHCP server Note When you set Obtain IP automatically DHCP make sure that the DHCP server i...

Страница 28: ...25 Secondary DNS Enter the IP address of the secondary DNS server if necessary...

Страница 29: ...D for authentication necessary for PPPoE connections Type it up to 64 characters Password Enter the password for authentication necessary for PPPoE connections Type it up to 32 characters Confirm Re t...

Страница 30: ...up to 64 characters Password Enter the password for authentication necessary for DDNS connections Type it up to 32 characters Confirm Re type the password to confirm Hostname Enter the host name that...

Страница 31: ...Product Date information Note This computer procedure is protected of the right law and international convention Making all or part which spread a procedure again without permission may cause serious...

Страница 32: ...into your 3G web browser IP is the IP address of your IP camera PORT is the RTSP port of your IP camera Default value is 8554 Example rtsp 100 10 10 1 8554 video 3gp Note You can also use RTSP clients...

Страница 33: ...use some problems Item Requirements CPU Pentium 4 1600MHz or equivalent AMD Graphic Card 64MB RAM graphic cards or equivalent on board graphic cards RAM 512MB Operating System Windows 98 ME Please see...

Страница 34: ...Locator User s Manual in Windows operation systems The functions of the device should be set by the Administrator For further instructions on setting the device see Setting the Camera Initial accessin...

Страница 35: ...n box to select system language including English Traditional Chinese German Danish Greek and Korean Setting This function is only for the Administrator Click this button to get into the Basic and Adv...

Страница 36: ...transferring protocol from TCP UDP HTTP and Multicast Video Buffer Turn the Video Buffer function On Off The Video Buffer function makes the streaming more smoothly in unsteady network environment bu...

Страница 37: ...indow Pull the to adjust the digital zoom range and it will be showed on the above window You can use the left click of your mouse to move the to any where on the window Audio buttons Speakers turned...

Страница 38: ...35 Video play buttons Pause the current video Play the video Stop the current video Record the current video...

Страница 39: ...Basic folder to display the sub folders including System Camera Network and Security System Information The Information page provides you with product factory information including Product name Firmwa...

Страница 40: ...he date and time of the device the same as the monitoring PC Manual setting Select this mode to manually adjust the date time of the device Synchronize with NTP Specify the NTP server name and the Ref...

Страница 41: ...e setting data of the device to a file Click Save and follow the instructions on the browser to save the setting data file to your specified location Restore setting Load the saved setting data of the...

Страница 42: ...uickTime etc Deinterlace Filter Switch the deinterlace filter on off Overlay Select to add Text Overlay or Privacy Mask on off the display screen Text Overlay Enables users to see some information on...

Страница 43: ...rate of the MPEG4 image Selectable values are 5 10 15 20 25 30 fps The unit fps stands for frames sent per second Quality Auto The quality and bitrate will be automatically decided according to the fr...

Страница 44: ...range Multicast streaming Multicast address Specify the multicast server address Video Audio Port Specify the transmission port number of the video data Specify an even number from 1024 to 65534 Time...

Страница 45: ...line Selectable values are 64 128 256 384 512 768 1024 1280 1536 and 2048 kbps Note The selected frame rate and bit rate are a tentative value The actual frame rate and bit rate may be different acco...

Страница 46: ...n number from 1024 to 65534 Time To Live Set the maximum TTL that multicast can pass through Image Size The Image size of Mobile view is fixed at 176x120 Frame rate Set the frame rate of the MPEG4 ima...

Страница 47: ...ideo data and audio data used when UDP Unicast is selected with the TCP UDP transmission switching icon in the main viewer Image Size Specify the image size the network camera transmits You can choose...

Страница 48: ...Enter the subnet mask Default gateway Enter the default gateway Use the following DNS server address Select this when you set the fixed address as the IP address of DNS server Primary DNS server Enter...

Страница 49: ...46 the web browser as follows Example when HTTP port number is set to 2000 http 192 168 1 100 2000...

Страница 50: ...n necessary for PPPoE connections Type it up to 64 characters Password Enter the password for authentication necessary for PPPoE connections Type it up to 32 characters Re type password Re type the pa...

Страница 51: ...it up to 64 characters Password Enter the password for authentication necessary for DDNS connections Type it up to 32 characters Re type password Re type the password to confirm Host name Enter the ho...

Страница 52: ...TTP port Enter the HTTP port number and default HTTP port is 80 SSL port Enter the SSL port number and default SSL port is 443 MPEG4 viewer port Enter the MPEG4 viewer port number and default MPEG4 vi...

Страница 53: ...sure to select either or both SMTP or and POP before SMTP POP server name It is necessary when the POP before SMTP is selected in Authentication Type the POP receiving mail server name up to 64 charac...

Страница 54: ...1 sent according to the IP notification Message Type the text of the E mail up to 384 characters Default value provides network information including IP Port MAC Model Firmware Version and Web Version...

Страница 55: ...e device is intended to be accessed by others Use this menu to set the user names and passwords of Administrator and up to 9 different users User 1 to User 9 and the access right of each user User nam...

Страница 56: ...with a different default TCP port 443 and an additional encryption authentication layer between the HTTP and TCP You can use the IP camera through HTTPS easily by using https instead of http Create I...

Страница 57: ...lient function To activate the FTP client function select On The FTP client setting page appears When you do not wish to use the FTP client function select Off Note The frame rate and operability on t...

Страница 58: ...assign to the images when sending to the FTP server You can use up to 10 alphanumeric characters hyphen and _ underscore for naming Suffix Select a suffix to add to the file name Date time The date ti...

Страница 59: ...ng You can set to send an image file to FTP server periodically by selecting On to send the image file to FTP server linked with setting period Remote path Type the remote path up to 64 characters Ima...

Страница 60: ...en the periodical sending is effective Always The periodical sending is always effective Schedule You can specify the period when the periodical sending is effective in the schedule setting in the oth...

Страница 61: ...ns are displayed below If you do not wish to use the e Mail SMTP function select Off and click OK Note During transmission of an image file via mail the frame rate and operation performance of the mon...

Страница 62: ...g the POP user account User name Password Type the user name and Password of the user who has the mail account This setting is necessary when the SMTP server which sends e mails performs authenticatio...

Страница 63: ...g Suffix Select a suffix to add to the file name None No suffix is added The Image file name is assigned to the image to be sent via an e Mail Date time The date time suffix is added to the Image file...

Страница 64: ...before and after the alarm detection pre alarm post alarm If you do not select it only the image of the moment of the alarm detection is forwarded Click Alarm buffer to display the Alarm buffer setti...

Страница 65: ...its hour 2 digits minute 2 digits and second 2 digits and consecutive number 2 digits thus 14 digit number is added to the file name Sequence number A consecutive number is added to the Image file nam...

Страница 66: ...nd the image and audio file which has been shot and recorded linked with the external sensor input or with the built in motion detection function to HTTP server HTTP client setting menu is composed of...

Страница 67: ...ffer Select Use alarm buffer when you forward the image audio of before and after the alarm detection pre alarm post alarm If you do not select it only the image of the moment of the alarm detection i...

Страница 68: ...election Select the list box to specify the schedule you want to set e Mail SMTP Alarm e Mail SMTP Periodical FTP Alarm FTP Periodical HTTP event Alarm Alarm output Alarm or Alarm output Timer can be...

Страница 69: ...ions are displayed below When you do not use the Alarm output function select Off Recording capacity Pre alarm period Display the maximum recording capacity of image audio before the alarm detection P...

Страница 70: ...67 The value of Recording capacity differs depending on Image size Bitrate for MPEG4 and Image quality for MPEG4 and MJPEG in the camera setting menu...

Страница 71: ...tion Detection 1 Click it on for using Motion Detection 1 function as a sensor You can adjust and move the detecting zone by using mouse Motion Detection 2 Click it on for using Motion Detection 2 fun...

Страница 72: ...ool bar to set Threshold and Sensitivity value Follow the steps to set the other Motion Detection Click the OK to save the setting Note Be careful Motion Detection function don t work with Patrol func...

Страница 73: ...Log The System Log function allows users to review any changes and events happened The system starts logging automatically after started Remote Log Enables user to send the log data to a specified lo...

Страница 74: ...ll again Troubles Probable Reasons Solutions Power cable is not in well connection Reconnected No action while power on No image The Networking indicator isn t flashing Firmware is hang up Start up wi...

Страница 75: ...eeing the video or hearing the sound Instead the media is sent in a continuous stream and is played as it arrives Snapshot JPEG image http servername cgi bin jpg image http servername jpg image jpg Sn...

Страница 76: ...ed to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights These restrictions translate to certain responsibilities for you if you distribute copies of t...

Страница 77: ...he Program You may charge a fee for the physical act of transferring a copy and you may at your option offer warranty protection in exchange for a fee 2 You may modify your copy or copies of the Progr...

Страница 78: ...ive is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer in accord with Subsection b above The source code for a wor...

Страница 79: ...nduce you to infringe any patents or other property right claims or to contest validity of any such claims this section has the sole purpose of protecting the integrity of the free software distributi...

Страница 80: ...r to ask for permission For software which is copyrighted by the Free Software Foundation write to the Free Software Foundation we sometimes make exceptions for this Our decision will be guided by the...

Страница 81: ...TED ABOVE BE LIABLE TO YOU FOR DAMAGES INCLUDING ANY GENERAL SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM INCLUDING BUT NOT LIMITED TO LOSS OF DAT...

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