background image

Troubleshooting

If you have a problem setting up or using your monitor, you might be able to solve it
yourself. Before calling your dealer or Lenovo, try the suggested actions that are
appropriate to your problem.

Table 3-2. Troubleshooting

Problem           Possible cause               Suggested action                         Reference

The words "Out
of Range" are
shown on the
screen, and the
power indicator
is flashing green.

The system is set to a
display mode which is
not supported by the
monitor.

   If you are replacing an old monitor,

     reconnect it and adjust the display
     mode to within the specified range
     for your new monitor.

  If using a Windows system, restart

     the system in safe mode, then select
     a supported display mode for your
     computer.

  If these options do not work,

     contact the Support Center.

"

Selecting a

supported
display
mode" on
page 2-7

The image
quality is
unacceptable.

The video signal cable is
not connected with the
monitor or system
completely.

Be sure the signal cable is firmly
plugged into the system and monitor.

"

Connecting

and turning
on your
monitor" on
Page 1-5

The color settings may
be incorrect.

Select another color setting from the
OSD menu.

"

Adjusting

your monitor
image" on
page 2-3

The automatic image
setup function was not
performed.

Perform automatic image setup.

"

Adjusting

your monitor
image"" on
page 2-3

The power
indicator is not
lit and there is
no image.

The monitors power
switch is not switched
on.The power cord is
loose or
disconnected.
There is no power at
the outlet.

Be sure the power cord is connected
properly.
Be sure the outlet has power.
Power on the monitor.
Try using another power cord.
Try using another electrical outlet.

"

Connecting

and turning
on your
monitor" on
Page 1-5

·

 
 
 

·

 
 
 

·

 

Chapter 3. Reference information

     

3-3

Содержание ThinkVision LT2223zwC

Страница 1: ...LT2223zwC Flat Panel Monitor User s Guide ...

Страница 2: ...to governmental entities as commercial items as defined by 48 C F R 2 101 with limited and restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General ServicesAdministration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Copyrig...

Страница 3: ...y information 2 3 Adjusting your monitor image 2 3 Using the On Screen Display OSD controls 2 3 Selecting a supported display mode 2 7 Understanding power management 2 9 Caring for your monitor 2 9 Detaching the monitor base and stand 2 10 wall Mounting Optional 2 10 Chapter 3 Reference information 3 1 Monitor specifications 3 1 Troubleshooting 3 3 Manual image setup 3 4 Manually installing the mo...

Страница 4: ... information General Safety guidelines For tips to help you use your computer safety go to http www lenovo com safety Before installing this product read the Safety Information í í í Copyright Lenovo 2012 iii ...

Страница 5: ...ew please see the Setup Poster that was shipped with your monitor Shipping contents The product package should include the following items Information flyer ThinkVision Flat Panel Monitor Power Cord Analog Signal Cable USB Cable Note To attach a VESA mount please see Detaching the monitor stand on page 2 10 CopyrightLenovo2012 1 1 ...

Страница 6: ...ontrols and using the cable lock slot Types of adjustments Tilt Please see the illustration below for an example of the tilt range Swivel With the built in pedestal you can tilt and swivel the monitor for the most comfortable viewing angle 1 2 LT2223zwC Flat Panel Monitor User s Guide 5 0 30 45 o 45o ...

Страница 7: ...st height to the top position before rotation the monitor Rotate clockwise until the monitor stops at 90 User controls Your monitor has controls on the front which are used to adjust the display For information on how to use these controls please see Adjusting your monitor image on page 2 3 Chapter 1 Getting started 1 3 ...

Страница 8: ... Your monitor has embedded FHD Web Camera Module you can use it on living meeting and other net communication Speaker Your monitor has embedded a pair of speaks with 3W and it can support DP audio output and USB audio output The USB cable need plug in when you use USB audio channel picture2 DP audio output doesn t need USB cable but DP cable picture 1 picture 1 picture 2 1 4 Flat Panel Monitor Use...

Страница 9: ...nd turning on your monitor Note Be sure to read the Safety Information located in the information flyer before carrying out this procedure Power off your computer and all attached devices and unplug the computer power cord Connect the analog signal cable to the D SUB connector of the monitor and the other end on the back of the computer Chapter 1 Getting started 1 5 ...

Страница 10: ...e back of the computer and the other end to the DP connector on the monitor Connect one end of the USB hub cable to the USB connector on the back of the computer and the other end to the upstream USB connector on the monitor Flat Panel Monitor Users Guide 1 6 ...

Страница 11: ...ord has to be used with this equipment The relevant national installation and or equipment regulations shall be considered A certified power supply cord not lighter than ordinary polyvinyl chloride flexible cord according to IEC 60227 designation H05VV F 3G 0 75mm 2 or H05VVH2 F2 3G 0 75mm2 shall be used Alternative a flexible cord be of synthetic rubber according to IEC 60245 designation H05RR F ...

Страница 12: ...Rotate the head of the monito r into portrait view Open the Main Clip and place the cables through the Main Clip 1 8 Flat Panel Monitor User Guide s ...

Страница 13: ...ents to register your product and provide us with information that will help Lenovo to better serve you in the future Your feedback is valuable to us in developing products and services that are important to you as well as in developing better ways to communicate with you Register your option on the followingWeb site http www lenovo com register Lenovo will send you information and updates on your...

Страница 14: ... equipment setup to achieve and maintain good working posture Positioning and viewing your monitor Position and adjust your computer monitor for comfortable viewing by considering the following items Viewing distance Optimal viewing distances for monitors range from approximately 510mm to 760mm 20 in to 30 in and can vary depending on ambient light and time of day You can achieve different viewing...

Страница 15: ...he setup of your computer equipment have a large effect on your posture while using your computer Be sure to optimize the position and orientation of your equipment by following the tips outlined in Arranging your work area on page 2 1 so you can maintain a comfortable and productive posture Also be sure to use the adjustment capabilities of your computer components and office furniture to best su...

Страница 16: ... your operating system others can be purchased through vendors or accessed at http www 03 ibm com research accessibility requests accvpat nsf lenovo bidx OpenForm Adjusting your monitor image This section describes the user control features used to adjust your monitor image Using the On Screen Display OSD controls The settings adjustable with the user controls are viewed through the On Screen Disp...

Страница 17: ... Press to move backwards through the sub menus and exit from the OSD 4 Press and hold for 10 seconds to lock the OSD This will prevent accidental adjustments to the OSD Press and hold for 10 seconds to unlock the OSD and allow adjustments to the OSD 5 Enables DDC CI by default Use OSD Exit Key Press and hold the button for 10 seconds to disable enable DDC CI function The words DDC CI Disable DDC C...

Страница 18: ...e Menual mage setup page 3 4 Clock Phase Save Image Properties Color Adjusts intensity of red green and blue Preset mode Neutral sRGB Reddish Bluish Same as Analog Custom Red Increases or decreases the saturation of red in the image Green Increases or decreases the saturation of green in the image Blue Increases or decreases the saturation of blue in the image Save Saves the custom color choices T...

Страница 19: ...s no effect on any software running on the computer MenuPosition Menupositionadjustsmenulocationonthescreen Default Returnsthemenupositiontothedefaultsettings Custom Horizontal ChangesthehorizontalpositionoftheOSD Vertical ChangestheverticalpositionoftheOSD Save FactoryDefault Cancel Reset Resetsmonitortotheoriginalfactorysettings Accessibility Controlsbuttonandmenusettingsforaccessibilitypreferen...

Страница 20: ...previously been used with a CRT monitor and is currently configured to a display mode outside the range of this monitor you may need to re attach the CRT monitor temporarily until you have re configured the system preferably to 1920 x 1080 at 60 Hz which is the Native Resolution Display mode The display modes shown below have been optimized at the factory Table 2 3 Factory set display modes Addres...

Страница 21: ...ou have Intel select the Intel graphics tab click Graphic Properties select the Rotation tab and then set the preferred rotation Check with the manufacturer of your computer to see if graphic drivers with image rotation can be downloaded from their support website Audio description If your Operation System OS is XP for the XP limitation 2 phenomena will be happened A The USB audio is recognized as...

Страница 22: ...o the monitor ENERGYSTAR Off Off Off Press the power button There may be a slight delay before the image reappears ENERGYSTAR Caring for your monitor Be sure to turn off the power before you perform any maintenance on the monitor Do not Apply water or liquid directly to your monitor Use solvents or abrasives Use flammable cleaning materials to clean your monitor or any other electrical equipment T...

Страница 23: ...ng kit 1 Place the monitor face down on a non abrasive surface on stable flat table 2 Remove the stand 3 Attach the mounting bracket from the wall mounting kit to the monitor 4 Mount the monitor on the wall by following the instructions that come with the base mounting kit NOTE For use only with UL expand UL Listed Wall Mount Bracket with minimum weight load bearing capacity of 6 00 kg Chapter 2 A...

Страница 24: ...ise 90 degree VESAmount Supported 100 mm 3 94 in Image Viewable image size 546 86 mm 21 5 in Maximum height 267 79 mm 10 54 in Maximum width 476 06 mm 18 74 in Pixel pitch 0 248 mm 0 0098 in V Power input Supply voltage Max supply current 100 240 V 50 60 Hz 1 5A Power consumption Note Power consumption figures are for the monitor and the power supply combined Max Consumption Without USB hub 28 W T...

Страница 25: ... max Vertical addressability 1080 lines max Clock frequency 165 MHz Supported Display Modes Horizontal frequency VGA 30 kHz 81 kHz VESA Standard modes DP 30 kHz 81 kHz between noted ranges Vertical frequency 50 Hz 75 Hz Native Resolution 1920 x 1080 at 60 Hz º º º Temperature Operating 0º to 45 C 32 to 104 F º º º º Storage 20 to 60 C 4 to 140 F º º º º Shipping 20 to 60 C 4 to 140 F Humidity Oper...

Страница 26: ... Selecting a supported display mode on page 2 7 The image quality is unacceptable The video signal cable is not connected with the monitor or system completely Be sure the signal cable is firmly plugged into the system and monitor Connecting and turning on your monitor on Page 1 5 The color settings may be incorrect Select another color setting from the OSD menu Adjusting your monitor image on pag...

Страница 27: ...ing contacttheLenovo SupportCenter AppendixA Service andSupport on page A 1 Fuzzylines intextora blurryimage Horizontalor vertical lines throughthe image Imagesetuphasno tbeenoptimized Yoursystem DisplayProperties settinghavenot beenoptimized Adjusttheresolutionsettingson yoursystemtomatchthenative resolutionforthismonitor 1920x1080at60Hz Adjustingyourmonitor image onpage2 3 Manualimagesetup Perfo...

Страница 28: ...m Lenovo s website http support lenovo com LT2223zwC and download it to the host connected to this monitor for temporary storage as shown in the figure on the desktop 5 Click Start Control Panel and then click the Hardware and Sound icon 6 Click the Personalization icon 7 Click the Display Settings icon 8 Click the Advanced Settings button 9 Click the Monitor tab 10 Click the Properties button 11 ...

Страница 29: ... If the Windows needs your permission to continue window appears click on Continue button Then click the Driver tab 12 Open the Update Driver Software Generic PnP Monitor window by clicking on Update Driver and then click the Browse my computer for driver software button 13 Select Let me pick from a list of device drivers on my computer 14 Click the Install from the disk button click on the Browse...

Страница 30: ...erties button 10 Click the Driver tab 11 Click Update Driver then click Browse the computer to find the driver program 12 Select Pick from the list of device driver program on the computer 13 Click the Install from the disk button click on the Browse button and then navigate to the following directory X Monitor Drivers Windows 8 Note The win 8 1 system here should be Windows 8 1 Here X stands for ...

Страница 31: ...ty does not apply to a product which has been damaged due to accident misuse abuse improper installation usage not in accordance with product specifications and instructions natural or personal disaster or unauthorized alterations repairs or modifications The following are examples of misuse or abuse and not covered by warranty Images burned onto the screen of a CRT monitor Burned image is prevent...

Страница 32: ...r service use only The table below shows information for model Table 3 3 List of service parts FRU Field Replaceable Unit Part number Description Color Machine Type Model MTM 03X7994 Monitor_ Raven Black 03X7995 Analogcable Business Black 03X7997 USB cable Business Black 03X7998 Stand Base Raven Black Chapter 3 Reference information 3 9 ...

Страница 33: ...echnical support representative can help you determine the best alternative Installation and configuration support through the Customer Support Center will be available until 90 days after the option has been withdrawn from marketing After that time the support is cancelled or made available for a fee at Lenovo s discretion Additional support is also available for a nominal fee Before contacting a...

Страница 34: ...011 4114 then dial 877 404 9661 7 am 9 pm Monday Sunday 30 Nov 12 0900 GMT 4 00 Dominican Republic 1 866 434 2080 877 396 6150 9 am 11 pm Monday Sunday 30 Nov 12 0700 GMT 6 00 El Salvador 800 6264 800 6037 7 am 9 pm Monday Sunday 30 Nov 12 0700 GMT 6 00 Guatemala 1800 624 0051 Dial 999 9190 then dial 7 am 9 pm Monday Sunday 30 Nov 12 0700 GMT 6 00 Honduras Tegucigalpa 232 4222 San Pedro Sula 552 2...

Страница 35: ...inkPad Service Center 2871 5399 Macau ThinkCentre ThinkStation and ThinkServer 0800 336 Macau 0800 807 9 AM 8 PM Monday Friday 9AM 1 PM Saturday 5 Dec 12 0800 GMT 3 00 CHILE 800 361 213 1230 020 0173 or 800530008 8 AM 10 PM Monday Sunday 5 Dec 12 0800 GMT 5 00 PERU Spanish English Yes 0 800 50 866 OPCION 2 0800 77 503 8 AM 10 PM Monday Sunday 5 Dec 12 0830 GMT 4 30 VENEZUELA 0 800 100 2011 0800110...

Страница 36: ...ee 180014410719 Friday International Toll Free 12 Oct 12 0800 GMT 8 00 SINGAPORE English Mandarin Bahasa Malaysia 800 6011 343 Local number only 603 8315 6856 DID 18004155529 8AM 6 30PM Monday Friday 26 Oct 12 0900 GMT 7 00 THAILAND Thai English 1 800 060 066 Local number only 66 2273 4088 603 8315 6857 DID 0018004415734 9 AM 6 PM Monday Friday 9 Nov 12 0900 GMT 7 00 INDONESIA Bahasa Indonesia Eng...

Страница 37: ...sh English 001 800 220 1830 001 800226 0334 7 am 9 pm Monday Sunday 30 Nov 12 0000 GMT 4 00 Puerto Rico English New 855 882 4402 24 hours a day 7 days a week 30 Nov 12 0000 GMT 4 00 St Kitts New 855 882 4402 24 hours a day 7 days a week 30 Nov 12 0000 GMT 4 00 St Lucia New 855 882 4402 24 hours a day 7 days a week 30 Nov 12 0000 GMT 4 00 ST MAARTEN New 855 882 4402 24 hours a day 7 days a week 30 ...

Страница 38: ...PRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR APARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the...

Страница 39: ...asurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment Recycling information Lenovo encourages owners of information technology IT equipment to responsibly recycle their equipment when it is no longer needed ...

Страница 40: ... Japan may have components that contain heavy metals or other environmental sensitive substances To properly dispose of disused components such as a printed circuit board or drive use the methods described above for collecting and recycling a disused computer or monitor Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Lenovo The Lenovo logo Think...

Страница 41: ...o ürünü T C Çevre ve Orman Bakanlığı nın Elektrik ve Elektronik Eşyalarda Bazı Zarar lıMaddelerin Kullanımının Sınırlandırılmasına DairYönetmelik EEE direktiflerine uygundur EEEYönetmeliğineUygundur Lenovo and the Lenovo logo are trademarks of Lenovo in the United States other countries or both Ukraine RoHS Цим підтверджуємо що продукція Леново відповідає вимогам нормативних актів України які обме...

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