If
the
optional
Quick
Charger
is
available,
use
it
to
charge
the
over-discharged
battery.
If
the
battery
cannot
be
fully
charged
in
24
hours,
use
a
new
battery.
Problem:
Your
computer
shuts
down
before
the
battery
status
indicator
shows
empty.
or
Your
computer
operates
after
the
battery
status
indicator
shows
empty.
Solution:
Discharge
and
recharge
the
battery.
Problem:
The
operating
time
for
a
fully
charged
battery
is
short.
Solution:
Discharge
and
recharge
the
battery.
If
your
battery’s
operating
time
is
still
short,
use
a
new
battery.
Problem:
The
computer
does
not
operate
with
a
fully
charged
battery.
Solution:
The
surge
protector
in
the
battery
might
be
active.
Turn
off
the
computer
for
one
minute
to
reset
the
protector;
then
turn
on
the
computer
again.
Problem
The
battery
does
not
charge.
Solution
You
cannot
charge
the
battery
when
it
is
too
hot.
If
the
battery
feels
hot,
remove
it
from
the
computer
and
allow
it
to
cool
to
room
temperature.
After
it
cools,
reinstall
it
and
recharge
the
battery.
If
it
still
cannot
be
charged,
have
it
serviced.
Hard
disk
drive
problems
Problem:
The
hard
disk
drive
makes
a
rattling
noise
intermittently.
Solution:
The
rattling
noise
might
be
heard
when:
v
The
hard
disk
drive
starts
accessing
the
data
or
when
it
stops.
v
You
are
carrying
the
hard
disk
drive.
v
You
are
carrying
your
computer.
This
is
a
normal
characteristic
of
a
hard
disk
drive
and
is
not
a
defect.
Problem:
The
hard
disk
drive
does
not
work.
Solving
computer
problems
Chapter
2.
Solving
computer
problems
23
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