Lenovo ThinkPad Edge E431 Скачать руководство пользователя | Manualshive

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Chapter 10. Getting support

This chapter provides information about getting help and support from Lenovo.

•

“Before you contact Lenovo” on page 145

•

“Getting help and service” on page 146

•

“Purchasing additional services” on page 148

Before you contact Lenovo

Often, you can solve your computer problems by referring to the information in the explanations of error
codes, running diagnostic programs, or by consulting the Lenovo Web site.

Registering your computer

If your computer is installed with the Windows 7 operating system, register your computer with Lenovo at
http://www.lenovo.com/register. For more information, see “Registering your computer” on page 21.

If your system is installed with the Windows 8 operating system, click

Lenovo Support

from the Start screen.

Click

Registration

. Then follow onscreen instructions.

Downloading system updates

Downloading updated software might resolve problems you experience with your computer.

To download updated software, go to the following Web site and follow the instructions on the screen:
http://www.lenovo.com/support

Recording information

Before you talk to a Lenovo representative, record the following important information about your computer.

Recording problem symptoms and details

Collect the answers to the questions below before you call for help. Then, you will be able to get help
as quickly as possible.

• What is the problem? Is it continuous or intermittent?

• Is there an error message? What is the error code, if any?

• What operating system are you using? Which version?

• Which software programs were running at the time of the problem?

• Can the problem be reproduced? If so, how?

Recording system information

The serial number label is on the bottom of your computer. Record the machine type and the serial number.

• What is the name of your Lenovo product?

• What is the machine type?

• What is the serial number?

© Copyright Lenovo 2013

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Содержание ThinkPad Edge E431

Страница 1: ...User Guide ThinkPad Edge E431 and E531 ...

Страница 2: ...e and the Regulatory Notice have been uploaded to the Web site To refer to them go to http www lenovo com ThinkPadUserGuides and click User Guides Manuals then follow the instructions on the screen First Edition April 2013 Copyright Lenovo 2013 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosur...

Страница 3: ...4 Connecting to the network 35 Ethernet connections 35 Wireless connections 36 Presentations and multimedia 39 Changing display settings 39 Using an external monitor 39 Using a projector 41 Using the Extend desktop function 41 Using audio features 42 Using the integrated camera 42 Using the optical drive 43 Using a flash media card 43 Inserting a flash media card 43 Removing a flash media card 44 ...

Страница 4: ...r problems 125 Diagnosing problems 125 Troubleshooting 125 Computer stops responding 125 Spills on the keyboard 126 Error messages 126 Errors without messages 128 Beep errors 129 Memory module problems 130 Networking problems 130 Problems with the keyboard and other pointing devices 132 Problems with the display and multimedia devices 133 Fingerprint reader problems 138 Battery and power problems ...

Страница 5: ...57 Battery recycling information for the United States and Canada 157 Recycling information for China 157 Appendix C ENERGY STAR model information 159 Appendix D Notices 161 Trademarks 162 Appendix E Restriction of Hazardous Substances Directive RoHS 163 European Union RoHS 163 China RoHS 163 Turkish RoHS 163 Ukraine RoHS 164 India RoHS 164 Copyright Lenovo 2013 iii ...

Страница 6: ...iv User Guide ...

Страница 7: ...yboard by lifting your hands from the palm rest Protect yourself from the heat generated by the ac power adapter When the ac power adapter is connected to an electrical outlet and your computer it generates heat Extended contact with your body even through clothing may cause a skin burn Do not place the ac power adapter in contact with any part of your body while it is in use Never use it to warm ...

Страница 8: ...the Lenovo Limited Warranty For more information see Warranty Information in the Safety Warranty and Setup Guide that comes with your computer Customer safety is important Our products are developed to be safe and effective However personal computers are electronic devices Power cords power adapters and other features can create potential safety risks that can result in physical injury or property...

Страница 9: ...oken or damaged Signs of overheating smoke sparks or fire Damage to a battery such as cracks dents or creases discharge from a battery or a buildup of foreign substances on the battery A cracking hissing or popping sound or strong odor that comes from the product Signs that liquid has been spilled or an object has fallen onto the computer product the power cord or power adapter The computer produc...

Страница 10: ... crack or crimp This can present a safety hazard Always route power cords so that they will not be walked on tripped over or pinched by objects Protect power cords and power adapters from liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquids can cause a short circuit particularly if the power cord or p...

Страница 11: ...his is a safety feature Do not defeat this safety feature by trying to insert it into a non grounded outlet If you cannot insert the plug into the outlet contact an electrician for an approved outlet adapter or to replace the outlet with one that enables this safety feature Never overload an electrical outlet The overall system load should not exceed 80 percent of the branch circuit rating Consult...

Страница 12: ... buildup of foreign materials on the battery leads stop using the battery and obtain a replacement from the battery manufacturer Batteries can degrade when they are left unused for long periods of time For some rechargeable batteries particularly Lithium Ion batteries leaving a battery unused in a discharged state could increase the risk of a battery short circuit which could shorten the life of t...

Страница 13: ...roduct ventilation DANGER Computers ac power adapters and many accessories can generate heat when turned on and when batteries are charging Notebook computers can generate a significant amount of heat due to their compact size Always follow these basic precautions When your computer is turned on or the battery is charging the base the palm rest and some other parts may become hot Avoid keeping you...

Страница 14: ...enings Do not operate your computer inside furniture as this might increase the risk of overheating Airflow temperatures into the computer should not exceed 35 C 95 F Electrical current safety information DANGER Electric current from power telephone and communication cables is hazardous To avoid a shock hazard Do not use your computer during a lightning storm Do not connect or disconnect any cable...

Страница 15: ...ser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments ...

Страница 16: ...in the package as a set the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332 1 If different headphones or earphones are used ensure that they comply with EN 50332 1 Clause 6 5 Limitation Values Using headphones that do not comply with EN 50332 1 can be dangerous due to excessive sound pressure levels Additional safety information DANG...

Страница 17: ...ing important product information on page 12 Features on page 13 Specifications on page 15 Operating environment on page 15 Lenovo programs on page 16 Locating computer controls connectors and indicators This section introduces the computer hardware features to give you the basic information you will need to start using the computer Front view ThinkPad Edge E431 front view Figure 1 ThinkPad Edge E...

Страница 18: ...see Using a flash media card on page 43 6 Fingerprint reader Some models have a fingerprint reader Fingerprint authentication technology provides a simple and secure user access by associating your fingerprint with a password For details see Using the fingerprint reader on page 54 8 Power button Use the power button to turn on the computer To turn off the computer use the Start menu shutdown optio...

Страница 19: ... voice when used with a program capable of handling audio Depending on your model your computer might come with one microphone 2 Integrated camera Your computer has an integrated camera Use the camera to take pictures or hold a video conference For more information about how to use the camera refer to Using the integrated camera on page 42 ThinkPad pointing device 3 TrackPoint pointing stick 8 Tou...

Страница 20: ...tem For the Windows 8 operating system move the cursor to the bottom right corner of the screen to bring up the charms Then click Settings Power Shut down If your computer stops responding and you cannot turn it off press and hold the power button for four seconds or more If the computer still is not responding remove the ac power adapter or the supported ThinkPad OneLink Dock and the battery to r...

Страница 21: ...r is turned off do the following 1 Connect the computer to an ac power supply 2 Go to ThinkPad Setup and enable Always On USB Charge in off mode For more information see Config menu on page 106 3 Do one of the following For Windows 7 Open the Power Manager program and click Global Power Settings or click Advanced Global Power Settings Then select Enable Always On USB and click OK For Windows 8 Pre...

Страница 22: ...o the ac power connector it provides power to the computer and charges the battery When a supported ThinkPad OneLink Dock is connected to the Lenovo OneLink connector it can not only extend the computer capabilities but also provide ac power to the computer and charge the battery To use the Lenovo OneLink connector you need to remove the connector cover from the Lenovo OneLink connector first Note...

Страница 23: ... to the connector ensure that the USB mark is facing upward Otherwise the connector might be damaged 5 HDMI port Your computer supports the high definition multimedia interface HDMI port a digital audio and video interface that can connect a compatible digital audio device or video monitor such as an high definition television HDTV 6 Combo audio jack To listen to the sound from your computer conne...

Страница 24: ...sor Note To avoid impeding airflow do not place any obstacle in front of the fan 3 VGA connector Attach a VGA compatible monitor or projector to your computer to display the computer output 4 HDMI port Your computer supports the HDMI port a digital audio and video interface that can connect a compatible digital audio device or video monitor such as an HDTV 5 USB 3 0 connectors The USB 3 0 connecto...

Страница 25: ...ure 6 ThinkPad Edge E431 and E531 bottom view 1 PCI Express Mini Card slot for wireless LAN card 4 Memory upgrade slot 2 Battery 5 Hard disk drive or solid state drive 3 Slot for wireless WAN card or M 2 solid state drive 1 PCI Express Mini Card slot for wireless LAN card Your computer might have a wireless LAN card installed in the PCI Express Mini Card slot for you to establish wireless LAN conn...

Страница 26: ...service partition is the reason why there is less free space than expected on your hard disk drive or solid state drive Rear view Figure 7 ThinkPad Edge E431 and E531 rear view 1 Fan louvers rear 1 Fan louvers rear The internal fan and louvers enable air to circulate in the computer and cool the central processor Note To avoid impeding airflow do not place any obstacle in front of the fan Status i...

Страница 27: ...s are muted 4 Camera status indicator When the Camera status indicator is on the camera is in use 5 6 System status indicators The illuminated dots in the ThinkPad logo on the outer lid of your computer and on the palm rest show the system status of your computer Blinks three times The computer is initially connected to the power On The computer is in use Off The computer is off or in hibernation ...

Страница 28: ...r When you contact Lenovo for help the machine type and model information helps support technicians to identify your computer and provide faster service You can find the machine type and model of your computer on the label as shown below FCC ID and IC Certification number label There is no FCC ID or IC Certification number for the wireless LAN card 1 and wireless WAN card 2 shown on the enclosure ...

Страница 29: ...se in your computer the computer will not start but will only display an error message and emit audible beeps Certificate of Authenticity label The Certificate of Authenticity label for the preinstalled operating system is attached Printed on this label are the product ID and the product key information for your computer Record this information and keep it in a safe place You might need these numb...

Страница 30: ...Display The color display uses the Thin Film Transistor TFT technology Size For E431 models 14 0 inches 355 6 mm For E531 models 15 6 inches 396 2 mm Resolution LCD For E431 models Up to 1366 x 768 or 1600 x 900 depending on the model For E531 models Up to 1366 x 768 or 1920 x 1080 depending on the model External monitor Up to 2048 x 1536 Brightness control Integrated camera Built in microphones K...

Страница 31: ...1 models Width 377 mm 14 84 inches Depth 250 mm 9 84 inches Height 26 6 mm 1 05 inches Heat output 65 W 222 Btu hr maximum or 90 W 307 Btu hr maximum depending on the model Power source ac power adapter Sine wave input at 50 to 60 Hz Input rating of the ac power adapter 100 to 240 V ac 50 to 60 Hz Battery pack Lithium ion Li Ion battery pack Battery life For the percentage of the remaining battery...

Страница 32: ...oard can cause damage Lenovo programs Your computer comes with Lenovo programs to help you work more easily and securely Depending on the Windows operating system preinstalled the programs might vary To learn more about the programs and other computing solutions offered by Lenovo go to http www lenovo com support Accessing Lenovo programs on the Windows 7 operating system On the Windows 7 operatin...

Страница 33: ...ow the instructions on the screen When the installation process completes the program icon will be activated and you can find the program in Control Panel The programs and the corresponding sections and green texts in Control Panel are listed in the following table Table 2 Programs in Control Panel Program Control Panel section Green text in Control Panel Access Connections Network and Internet Le...

Страница 34: ...tion System Fingerprint Software Lenovo Companion Lenovo Cloud Storage Lenovo Settings Lenovo Mobile Access Lenovo Solution Center Lenovo QuickLaunch Lenovo Support Lenovo ThinkVantage Tools Password Manager System Update Note The Password Manager program is not preinstalled on your computer You can download it from the Lenovo Support Web site at http www lenovo com support For an introduction to ...

Страница 35: ...iew and download the stored files at any time Lenovo Companion Through the Lenovo Companion program you can get the information about the accessories for your computer view blogs and articles about your computer and check for other recommended programs Lenovo Settings Use the Lenovo Settings program to enhance your computing experience by turning your computer into a portable hotspot configuring c...

Страница 36: ...problems get help and recover from system crashes even if you cannot start the Windows operating system SimpleTap The SimpleTap program provides you with a quick way to customize some basic computer settings such as muting the speakers adjusting the volume locking the computer operating system launching a program opening a Web page opening a file You also can use the SimpleTap program to access th...

Страница 37: ...enovo do one of the following Go to http www lenovo com register and follow the instructions on the screen to register your computer Connect your computer to the Internet and register your computer through a preinstalled registration program For Windows 7 The preinstalled Lenovo Product Registration program launches automatically after you have used your computer for a time Follow the instructions...

Страница 38: ...rking features provided by the Access Connections program on the Windows 7 operating system or Location Awareness program in Lenovo Settings on the Windows 8 operating system To learn more about using the wireless features of your computer refer to Wireless connections on page 36 To travel more confidently be sure to check the tips in Traveling with your computer on page 47 Press F8 to enable or d...

Страница 39: ...ngers apart on the screen to zoom in Rotate Put two or more fingers on an item and then rotate your fingers This operation enables you to rotate the selected items in a direction you move your fingers Double tap For some applications quickly tap twice on the screen to zoom in Double tap again to zoom out Windows 8 touch gestures and mouse actions The following table lists the touch gestures and mo...

Страница 40: ... bottom edge Right click a blank area on the Start screen or right click an open application To close the current application Swipe in from the top edge to the bottom Click the top of the application and then drag it to the bottom of your screen To enlarge or reduce the size of an icon remove an icon from the Start screen or remove an application Move the desired icon downward until a tick icon is...

Страница 41: ... the mouse wheel backward To zoom in Move two fingers farther apart Press the Ctrl key while scrolling the mouse wheel forward To rotate an item Put two or more fingers on an item and then rotate your fingers supported only on some models If the application supports rotation click the rotation icon Special keys Your computer has several special keys to help you work more easily and effectively Thi...

Страница 42: ...ain To turn on the sound press F1 F2 or F3 Decreases the speaker volume Increases the speaker volume Mutes or unmutes the microphones When the microphones are muted the microphone mute indicator turns on Darkens the display Brightens the display You can temporarily change the computer display brightness by pressing the two keys To change the default brightness level right click the battery status ...

Страница 43: ...rLK key 2 Windows key On the Windows 7 operating system press the Windows key to open the Start menu On the Windows 8 operating system press the Windows key to switch between the current workspace and the Start screen For information about using the Windows key with other keys refer to the help information system of the Windows operating system ThinkPad Edge E531 special keys The following figure ...

Страница 44: ...tiate the special function of each key you need to press the Fn key and the corresponding function key Mutes or unmutes the speakers When the speakers are muted the speaker mute indicator turns on If you mute the sound and turn off your computer the sound will remain muted when you turn on your computer again To turn on the sound press F1 F2 or F3 Decreases the speaker volume Increases the speaker...

Страница 45: ...s the SysRq key Fn K Has the same function as the ScrLK key Using the ThinkPad pointing device The ThinkPad pointing device consists of the TrackPoint pointing stick 1 and the touch pad 2 The whole touch pad is an active area sensitive to finger movement The left click zones 3 and right click zones 5 work as the left and right mouse buttons on a conventional mouse The scroll zone 4 enables you to ...

Страница 46: ...e ThinkPad 3 Follow the instructions on the screen Replacing the cap The cap 1 on the end of the TrackPoint pointing stick is removable After you use the cap for a period of time you can replace the cap with a new one Note The TrackPoint cap used in your computer has grooves 2 as shown in the following illustration Ensure that you replace the TrackPoint cap with a correct one that has such grooves...

Страница 47: ...d that plugs into the ac outlet and into the transformer pack Attention Using an improper power cord could cause severe damage to your computer Connecting the ac power adapter To use the ac power adapter do the following Note Ensure that you take these steps in the given order 1 Plug the power cord into an electrical outlet 2 Connect the power cord to the transformer pack 3 Connect the ac power ad...

Страница 48: ...an settings or create a new power plan For more information refer to the help information system of the program Power saving modes You can use the following power saving modes to conserve the power of your computer Screen blank for the Windows 7 operating system only The computer display requires considerable battery power To turn off power to the display right click the battery gauge icon from th...

Страница 49: ...sable the Always On USB function do the following For Windows 7 1 Open the Power Manager program 2 Click Global Power Settings or click Advanced Global Power Settings 3 Unselect Enable Always On USB then click OK For Windows 8 1 Open the Lenovo Settings program 2 Click Power 3 Under Always On USB move the slider to the left Wireless off When you are not using the wireless features such as Bluetoot...

Страница 50: ...or another system is installed the system will not charge Attention Lenovo has no responsibility for the performance or safety of unauthorized batteries and provides no warranties for failures or damage arising out of their use Note If an unauthorized battery is installed the following message will be displayed The battery installed is not supported by this system and will not charge Please replac...

Страница 51: ...ns lithium and can explode if it is not properly handled or disposed of Replace only with a battery of the same type To avoid possible injury or death do not 1 throw or immerse into water 2 allow it to heat to more than 100 C 212 F or 3 attempt to repair or disassemble it Dispose of it as required by local ordinances or regulations and your company s safety standards Connecting to the network Your...

Страница 52: ...ologies such as 1xEV DO CDMA HSPA HSPA 3G or GPRS By using the built in wireless WAN card and the configuration utility that comes with your computer you can establish wireless WAN connections and monitor the status of your connection Bluetooth Bluetooth is one of a number of technologies used to create a wireless personal area network Bluetooth can connect devices a short distance from one anothe...

Страница 53: ...ng To locate the wireless antennas on your computer see Location of the UltraConnect wireless antennas on page 150 Using Bluetooth Some models are equipped with a Bluetooth card that is compliant with Bluetooth Specification 4 0 To enable the Bluetooth feature on the Windows 7 operating system press F8 to open the wireless radio switchboard Then turn on the Bluetooth radio For the Windows 8 operat...

Страница 54: ...l level 1 Signal level 2 Signal level 3 Note For more information about the Access Connections Gauge see the Access Connections help information system Access Connections status icon The Access Connections status icon displays general connection status Note To display the Access Connections status icon click Show hidden icons on the taskbar To add the icons to the taskbar permanently click Customi...

Страница 55: ...kspace Changing display settings You can change the display settings such as font size Changing the font size To change the font size do the following 1 Right click on the desktop and click Personalize 2 Click Display at the left 3 Select the desired font size 4 Click Apply The change will take effect after you log off Using an external monitor Your computer can support a maximum video resolution ...

Страница 56: ...Generic Non PnP Monitor 9 Click Properties If you are prompted for an administrator password or confirmation type the password or provide confirmation 10 Click the Driver tab 11 Click Update Driver 12 Click Browse my computer for driver software and then click Let me pick from a list of device drivers on my computer 13 Clear the Show compatible hardware check box 14 Select Manufacturer and Model f...

Страница 57: ...l screen while in Extend desktop mode only the primary display shows DOS the other display is blacked out If your computer has the Intel graphics card you can designate the primary display by doing the following 1 Press Ctrl Alt Fn F12 The Intel CUI window opens 2 Select Extended Desktop 3 Change the setting to designate the primary display If your computer has the AMD graphics card you can design...

Страница 58: ... synthesizer under Microsoft Windows operating systems Playback of MP3 files through the Windows Media Player or a software MP3 player Recording from various sound sources Note The combo audio jack does not support a conventional microphone The following table shows which functions of the audio devices attached to the jacks on your computer or the supported ThinkPad OneLink Dock are supported Tabl...

Страница 59: ...a card reader slot The media card reader slot supports the following four types of cards Secure Digital SD card Secure Digital High Capacity SDHC card Secure Digital eXtended Capacity SDXC card MultiMediaCard MMC Note While transferring data to or from a flash media card such as an SD card do not put your computer into sleep or hibernation mode before the data transfer is complete otherwise your d...

Страница 60: ...ow hidden icons 2 Right click the Safely Remove Hardware and Eject Media icon 3 Select the corresponding item to eject the card from the Windows operating system 4 Press the card to eject it from your computer 5 Remove the card and store it safely for future use Note If you do not remove the card from your computer after you eject the card from the Windows operating system the card can no longer b...

Страница 61: ...tual office might mean adapting to frequent changes in your environment For example adapting to the surrounding light sources proper seating and the placement of your computer hardware can help you improve your performance and achieve greater comfort This example shows someone in a conventional setting Even when not in such a setting you can follow many of these tips Develop good habits and they w...

Страница 62: ... work with your computer the more important it is to observe your working posture Follow Ergonomic information on page 45 and practice active sitting to avoid discomfort associated with your working postures Making minor voluntary postural changes and taking short frequent work breaks are the key ingredients for healthy computing Your computer is light and mobile you can easily reposition your wor...

Страница 63: ...e PDF file through e mail to convert it to HTML or ASCII text Adobe PDF files on a local hard disk drive local CD ROM or LAN also can be converted by attaching the Adobe PDF file to an e mail message Traveling with your computer This topic provides information to help you work with your computer when you are travelling Travel tips Use the following travel tips to travel more confidently and effici...

Страница 64: ... carrying case that provides adequate cushion and protection External storage device If you are traveling to another country you might want to consider an ac power adapter for the country to which you are travelling To purchase travel accessories go to http www lenovo com accessories 48 User Guide ...

Страница 65: ...or warranties about the function quality or performance of the locking device and security feature Using passwords By using passwords you can help prevent your computer from being used by others Once you set a password a prompt is displayed on the screen each time you turn on the computer Enter your password at the prompt You cannot use the computer unless you type the correct password Passwords a...

Страница 66: ...presentative to have the password canceled 10 In the Setup Notice window that is displayed press Enter to continue 11 Press Fn F10 The Setup Confirmation window opens Select Yes to save configuration changes and exit Changing or removing the power on password To change the power on password follow steps 1 through 7 Enter your current password When the Enter New Password field is displayed type a n...

Страница 67: ...master hard disk password opens Type your new password in the Enter New Password field Press Enter e In the Confirm New Password field retype the password you just entered to verify it Press Enter If you select User only do the following a When a window for typing the new password opens type your new password in the Enter New Password field Press Enter Notes You can set the minimum length of a har...

Страница 68: ... To remove the user hard disk password type the current master hard disk password in the Enter Current Password field Then leave the Enter New Password and Confirm New Password fields blank and press Enter A Setup Notice window is displayed Press Enter to exit from the Setup Notice window Both the user and master hard disk passwords will be removed If you choose Master HDP do the following To chan...

Страница 69: ... password on many ThinkPad notebook computers to make administration easier By enabling the Lock UEFI BIOS Settings feature on the Password menu when you set the supervisor password you make it impossible for anyone but you to make changes Setting changing or removing a supervisor password Only a system administrator can set change or remove a supervisor password To set change or remove a supervis...

Страница 70: ... disk drive Refer to the procedures in Power on password on page 50 and Hard disk passwords on page 50 For security a longer password is recommended 2 If a Disk Encryption hard disk drive or a Disk Encryption solid state drive is installed in your computer be sure to protect the contents of your computer memory from unauthorized access by use of drive encryption software 3 Before you dispose of se...

Страница 71: ...lp information system for the program Swiping your finger over the reader To swipe your finger over the reader do the following 1 Place the ball of your finger the central part of the fingerprint on the small circle above the reader Make sure that the entire top joint of the finger is on the reader Note Your computer keyboard might look different from the illustration above 2 Apply light pressure ...

Страница 72: ...tication If your hands are too dry apply lotion to them Notice on deleting data from your hard disk drive or solid state drive As computers spread into every corner of life they process more and more information The data on your computer some of which might be sensitive is stored on a hard disk drive or solid state drive Before you dispose of sell or hand over your computer be sure to delete data ...

Страница 73: ...al tool To download the program go to http www lenovo com support Note Running either program will take a couple of hours Using firewalls If your system is preinstalled with a firewall program it protects against computer Internet security threats unauthorized access intrusions and Internet attacks It also protects your privacy For more information about how to use the firewall program refer to th...

Страница 74: ...58 User Guide ...

Страница 75: ...se this program do the following 1 Click Start Run The Run window opens 2 Type cmd in the field Then click OK 3 Type ghost align 1mb and press Enter Acronis True Image 2010 or later Paragon Backup Recovery 10 Suit or later Paragon Backup Recovery 10 Home or later Creating and using a recovery media You can use recovery media to restore the hard disk drive to the factory default settings Recovery m...

Страница 76: ...ice or Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works programs you must use the Microsoft Office CD or Microsoft Works CD These discs are provided only with computers preinstalled with Microsoft Office or Microsoft Works Performing backup and recovery operations The OneKey Recovery Pro program enables you to back up all your hard disk driv...

Страница 77: ...ive from a OneKey Recovery Pro backup If you have backed up your hard disk drive using the OneKey Recovery Pro program you can restore the hard disk drive from a OneKey Recovery Pro backup even if you cannot start the Windows operating system Restore your hard disk drive to the factory default settings The OneKey Recovery Pro workspace enables you to restore the complete contents of your hard disk...

Страница 78: ... drives Creating a rescue medium This section provides instructions on how to create a rescue medium 1 From the Windows desktop click Start All Programs Lenovo ThinkVantage Tools Enhanced Backup and Restore The OneKey Recovery Pro program opens 2 In the OneKey Recovery Pro main window click the Launch advanced OneKey Recovery Pro arrow 3 Click the Create Rescue Media icon The Create OneKey Recover...

Страница 79: ...older Within the DRIVERS folder are several subfolders named for the various devices installed in your computer for example AUDIO and VIDEO 4 Open the subfolder for the device 5 Reinstall the device driver by one of the following methods In the subfolder for the device look for a text file a file with the extension txt The text file contains information on how to reinstall that device driver If th...

Страница 80: ... and the programs that you installed from Windows Store will be reinstalled but all other programs will be removed To refresh your computer do the following 1 Move your cursor to the bottom right corner of the screen to bring up the charms Click Settings Change PC settings General 2 In the Refresh your PC without affecting your files section click Get started Resetting your computer to the factory...

Страница 81: ... details about the recovery solutions provided on computers preinstalled with the Windows 8 operating system refer to the help information system of the Windows 8 operating system Chapter 5 Recovery overview 65 ...

Страница 82: ...66 User Guide ...

Страница 83: ...lly Handle adapters memory modules and other circuit boards by the edges Never touch exposed circuitry Prevent others from touching components When you install a static sensitive option or CRU touch the static protective package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity from the pack...

Страница 84: ...Lenovo Keep the battery pack away from fire Do not expose it to excessive heat Do not expose it to water or rain Do not short circuit it Do not drop crush puncture or subject to strong forces Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell To replace the battery do the following 1 Turn off the computer or ent...

Страница 85: ...e a SIM card or a SIM card might already be installed in your computer or is part of the shipping contents that come with your computer If you find a SIM card included in the shipping contents a dummy card is installed in the SIM card slot Note The SIM card is identified by the IC chip mounted on one side of the card To replace the SIM card do the following 1 Turn off the computer then disconnect ...

Страница 86: ...sert the card firmly into the slot until you hear a click 6 Reinstall the battery See Replacing the battery on page 67 7 Turn the computer over again Connect the ac power adapter and all cables Replacing the keyboard ThinkPad Edge E431 Before you start print these instructions DANGER During electrical storms do not connect the cable to or disconnect it from the telephone outlet on the wall 70 User...

Страница 87: ...ge of the new keyboard 2 Turn off the computer and then disconnect the ac power adapter and all cables from the computer Wait three to five minutes to let the computer cool 3 Close the computer display and turn the computer over 4 Remove the battery See Replacing the battery on page 67 5 Unlock the keyboard frame 6 To reveal the screw heads beneath the keyboard frame slide the keyboard frame forwa...

Страница 88: ...e screws that secure the keyboard with the keyboard multi tool 8 Pivot the keyboard slightly upward 1 until you can see the connectors on the bottom side of the keyboard Then turn over the keyboard 2 72 User Guide ...

Страница 89: ...ard on the palm rest and detach the connectors Then remove the keyboard Installing the keyboard To install the keyboard do the following 1 Attach the connectors and then turn over the keyboard Chapter 6 Replacing devices 73 ...

Страница 90: ...rd into the space under the frame of the keyboard bezel as shown 3 Reveal the screw heads by sliding the keyboard frame forward with the keyboard multi tool Ensure that the screw heads are exposed completely 74 User Guide ...

Страница 91: ...ecure the keyboard in place 5 Slide the keyboard frame backward by 2 5 mm 0 1 inch with the keyboard multi tool Hide the latches of the keyboard frame under the keyboard bezel by pushing the latches with your finger as shown Chapter 6 Replacing devices 75 ...

Страница 92: ...ver and lock the keyboard frame 8 Reinstall the battery See Replacing the battery on page 67 9 Turn the computer over again Connect the ac power adapter and all cables ThinkPad Edge E531 Before you start print these instructions DANGER During electrical storms do not connect the cable to or disconnect it from the telephone outlet on the wall 76 User Guide ...

Страница 93: ... computer and then disconnect the ac power adapter and all cables from the computer Wait three to five minutes to let the computer cool 3 Close the computer display and turn the computer over 4 Remove the battery See Replacing the battery on page 67 5 Unlock the keyboard frame 6 To reveal the screw heads beneath the keyboard frame slide the keyboard frame forward by 2 5 mm 0 1 inch with the keyboa...

Страница 94: ...8 Pivot the keyboard slightly upward 1 until you can see the connectors on the bottom side of the keyboard Then turn over the keyboard 2 78 User Guide ...

Страница 95: ...ard on the palm rest and detach the connectors Then remove the keyboard Installing the keyboard To install the keyboard do the following 1 Attach the connectors and then turn over the keyboard Chapter 6 Replacing devices 79 ...

Страница 96: ...rd into the space under the frame of the keyboard bezel as shown 3 Reveal the screw heads by sliding the keyboard frame forward with the keyboard multi tool Ensure that the screw heads are exposed completely 80 User Guide ...

Страница 97: ...ecure the keyboard in place 5 Slide the keyboard frame backward by 2 5 mm 0 1 inch with the keyboard multi tool Hide the latches of the keyboard frame under the keyboard bezel by pushing the latches with your finger as shown Chapter 6 Replacing devices 81 ...

Страница 98: ...ctions Attention The hard disk drive or solid state drive is very sensitive Incorrect handling can cause damage and permanent loss of data Observe the following guidelines Replace the hard disk drive or solid state drive only if you upgrade it or have it repaired The connectors and slot of the hard disk drive or solid state drive are not designed for frequent changes or drive swapping Do not drop ...

Страница 99: ...or solid state drive do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait three to five minutes to let the computer cool 2 Close the computer display and turn the computer over 3 Remove the battery See Replacing the battery on page 67 4 Loosen the screws 1 and then remove the cover 2 5 Remove the screws 1 and then slide the hard disk d...

Страница 100: ... solid state drive by lifting the tab 7 Place the new hard disk drive or solid state drive into the drive bay 8 Slide the hard disk drive or solid state drive firmly into the connector 1 and then reinstall the screws 2 84 User Guide ...

Страница 101: ...e instructions An optical drive is preinstalled in the optical drive bay If it needs to be repaired remove it by doing the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait three to five minutes to let the computer cool 2 Remove the battery See Replacing the battery on page 67 3 Close the computer display and turn the computer over 4 Loose...

Страница 102: ... screw 6 Pull out the optical drive To install a repaired optical drive or a new one do the following 1 Insert the optical drive into the optical drive bay and then press it firmly into the connector 86 User Guide ...

Страница 103: ... you start print these instructions An optical drive is preinstalled in the optical drive bay If it needs to be repaired remove it by doing the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait three to five minutes to let the computer cool 2 Remove the battery See Replacing the battery on page 67 3 Close the computer display and turn the ...

Страница 104: ...e optical drive and remove it 5 Pull out the optical drive To install a repaired optical drive or a new one do the following 1 Insert the optical drive into the optical drive bay and then press it firmly into the connector 88 User Guide ...

Страница 105: ...ardous To avoid shock hazard disconnect the cables before opening the cover of this slot Attention Before you start installing a wireless LAN card touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the card To replace the wireless LAN card do the following 1 Turn off the computer then disconnect the ac power ...

Страница 106: ...s is included in the package with the new card use it to disconnect the cables from the card If no such tool is included disconnect the cables by picking up the connectors with your fingers and gently unplugging them 6 Remove the screw 1 The card pops up Remove the card 2 90 User Guide ...

Страница 107: ...ure the card with the screw 2 8 Connect the antenna cables to the new card as shown in the drawing 9 Reinstall the computer cover 1 Then tighten the screws 2 10 Reinstall the battery See Replacing the battery on page 67 11 Turn the computer over again Connect the ac power adapter and all cables Chapter 6 Replacing devices 91 ...

Страница 108: ...ention Before you start installing a wireless WAN card touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the card If your computer is equipped with a wireless WAN card replace the card by doing the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait th...

Страница 109: ... included disconnect the cables by picking up the connectors with your fingers and gently unplugging them 6 Remove the screw 1 The card pops up Remove the card 2 7 Align the contact edge of the new card with the corresponding socket 1 Pivot the card until you can snap it into place Secure the card with the screw 2 Chapter 6 Replacing devices 93 ...

Страница 110: ...rams run faster To replace or add a memory module read the following prerequisites and then the instructions When replacing a memory module be sure to follow the precautions Note The operating speed of the memory module has dependency on the system configuration In some conditions the memory module in your computer might not be able to operate at the maximum speed Attention Before you start instal...

Страница 111: ...the battery on page 67 4 Loosen the screws 1 and then remove the cover 2 5 If two memory modules are already in the memory slots press out on the latches on both edges of the socket at the same time 1 and then remove a memory module 2 to make room for the new one Save the removed memory module for future use 6 Find the notch on the contact edge side of the memory module you are installing Attentio...

Страница 112: ...tall it in the bottom slot 8 Pivot the memory module downward until it snaps into place 9 Make sure that the memory module is firmly installed in the slot and cannot be moved easily 10 Reinstall the computer cover 1 Then tighten the screws 2 11 Reinstall the battery See Replacing the battery on page 67 12 Turn the computer over again Connect the ac power adapter and all cables Replacing the backup...

Страница 113: ...circuit it Do not drop crush puncture or subject to strong forces Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell To remove the backup battery do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait three to five minutes to let the computer cool 2 Cl...

Страница 114: ... battery 2 To install the backup battery do the following 1 Install the backup battery 1 Then attach the connector 2 2 Reinstall the computer cover 1 Then tighten the screw 2 3 Reinstall the battery See Replacing the battery on page 67 98 User Guide ...

Страница 115: ...4 Turn the computer over again Connect the ac power adapter and all cables Chapter 6 Replacing devices 99 ...

Страница 116: ...100 User Guide ...

Страница 117: ...ates and the latest information about them go to http www lenovo com Drivers If you install a new Windows 8 operating system go to http www lenovo com Drivers to download and install the latest device drivers Note The process of installing a new operating system deletes all the data on your hard disk drive including backups or images that were stored in a hidden folder by use of a recovery program...

Страница 118: ...ect Legacy Only or Both If you are going to install the Windows 7 64 bit operating system in Legacy mode select Legacy Only If you are going to install the Windows 7 64 bit operating system in UEFI mode select UEFI Only 5 Press Fn F10 6 Insert the Windows 7 operating system installation DVD into the DVD drive and restart the computer 7 Restore C SWTOOLS from the backup copy you made before startin...

Страница 119: ...mputer do the following 1 Start ThinkPad Setup 2 Select Startup Boot 3 Change the boot priority order to boot your computer from the drive that contains the Windows 8 operating system installer 4 Press Fn F10 5 Connect the drive that contains the Windows 8 operating system installer to your computer and restart the computer 6 Install the Intel Chipset Driver for Windows 832 864 7 Install device dr...

Страница 120: ...iver has been installed 1 Right click on the desktop and click Personalize 2 Click Display at the left 3 Click Change display settings 4 Click Advanced Settings 5 Click the Monitor tab 6 Click Properties 7 Click the Driver tab 8 Click Update Driver 9 Select Browse my computer for driver software and then click Let me pick from a list of device drivers on my computer 10 Click Have Disk 11 Specify p...

Страница 121: ...t by pressing Enter 4 Press Esc to exit from the submenu 5 If you are on a nested submenu press Esc repeatedly until you reach the ThinkPad Setup program main menu Note If you need to restore the settings to their original state as of the time of purchase press Fn F9 to load the default settings You also can select an option on the Restart submenu to load the default settings or discard the change...

Страница 122: ... function is enabled with any power sources Note The magic packet type Wake on LAN requires ac power Note The Wake on LAN function does not work when a hard disk password is set Ethernet LAN Option ROM for UEFI Only boot mode or Both with UEFI first Disabled Enabled Loads the Ethernet LAN Option ROM to enable startup from an integrated network device Wireless LAN Radio On Off If you select On the ...

Страница 123: ...Ctrl Key swap Disabled Enabled If you select Enabled the Fn key works as the Ctrl key and the Ctrl key works as the Fn key Note Even when Enabled is selected you need to press the Fn key to resume the computer from sleep mode to normal operation Keyboard Mouse Change to F1 F12 keys Default Legacy If you select Default pressing F1 F12 initiates special functions illustrated on each key If you selec...

Страница 124: ...ed Always lowest speed Disabled No runtime support lowest speed Note This sub menu is not supported in models with an AMD CPU CPU Power Management Disabled Enabled Unless this power saving feature is disabled it stops the processor clock automatically when there is no system activity You usually do not need to change this function Power Intel R Rapid Start Technology Disabled Enabled Enter after I...

Страница 125: ... CPU Note If you are using a computer with a single core processor this item is not available CPU Intel Hyper Threading Technology Disabled Enabled Enable or disable additional logical processors within a processor core Note This sub menu is not supported in models with an AMD CPU Date Time menu If you need to set the current date and time of your computer select Date Time from the ThinkPad Setup ...

Страница 126: ...By default this is set to Disabled If you set the supervisor password and enable this function no one but you can change any items in the ThinkPad Setup program Set Minimum Length Disabled Password length options Specify a minimum length for the power on password and hard disk password By default this is set to Disabled If you set the supervisor password and specify a minimum length for passwords ...

Страница 127: ...you select Inactive the Security Chip option is visible but the security chip is not functional If you select Disabled the Security Chip option is hidden and the security chip is not functional Security Reporting Options Disabled Enabled Enable or disable the following Security Reporting Options CMOS Reporting CMOS data NVRAM Reporting NVRAM data SMBIOS Reporting SMBIOS data Clear Security Chip En...

Страница 128: ...our computer against attacks by such viruses and worms If after choosing Enabled you find that a program does not run correctly select Disabled and reset the setting Intel Virtualization Technology Disabled Enabled If you select Enabled a Virtual Machine Monitor VMM can utilize the additional hardware capabilities provided by Virtualization Technology Virtualization Intel VT d Feature Disabled Ena...

Страница 129: ...der Disabled Enabled If you select Enabled you can use the fingerprint reader Intel AT Module Activation Disabled Enabled Permanently Disabled Enable or disable the UEFI BIOS interface to activate the Intel AT module which is an optional anti theft service from Intel Note If you set the Intel AT module activation to Permanently Disabled you will be unable to enable this setting again Note This sub...

Страница 130: ...perating system Startup menu You might need to change the startup sequence of your computer For example if you have different operating systems on different devices you can have the system start up from either of them Attention After you change your startup sequence you must be extremely careful not to specify a wrong device during a copy a save or a format operation If you specify a wrong device ...

Страница 131: ...B CD 2 USB FDD 3 ATAPI CD0 4 ATAPI CD1 5 ATA HDD2 6 ATA HDD0 7 ATA HDD1 8 USB HDD 9 PCI LAN Other items on the Startup menu The following items also are displayed on the Startup menu of the ThinkPad Setup program Network Boot Specify the top priority boot device to be used when the computer wakes from LAN UEFI Legacy Boot Select system boot capability UEFI Legacy Boot Priority Select a boot priori...

Страница 132: ...u select UEFI Only the system cannot boot from the bootable devices that do not have the UEFI enabled operating system Compatibility Support Module CSM is required for booting the legacy operating system If you select UEFI Only CSM Support is selectable For Both or Legacy Only mood CSM Support is not selectable Boot Mode Quick Diagnostics Screen during the POST Quick The ThinkPad Logo screen is di...

Страница 133: ...g that was in effect at the time of purchase Enable OS Optimized Defaults to meet the Microsoft Windows 8 certification requirements When you change this setting some other settings are changed automatically The affected settings are CSM Support UEFI Legacy Boot Secure Boot and Secure RollBack Prevention Discard Changes Discard the changes Save Changes Save the changes Updating your system UEFI BI...

Страница 134: ...118 User Guide ...

Страница 135: ... up your data at least once a week If critical data is present it is a good idea to perform a daily backup operation Lenovo has many backup options available for your computer Rewritable optical drives are available for most machines and are easily installed 8 Schedule system restore operations to take a system snapshot periodically For more information about system restore see Chapter 5 Recovery ...

Страница 136: ... drivers from the Lenovo Web site by doing the following 1 Go to http www lenovo com Drivers 2 Enter the product number of the computer or click Detect my system on the screen 3 Click Downloads and drivers 4 Follow the directions on the screen and install the necessary software Getting the latest drivers using System Update The System Update program helps you keep the software on your system up to...

Страница 137: ...ive ions give special attention to the following Avoid directly exposing your computer to the air from an appliance that can produce negative ions Keep your computer and peripherals as far as possible from such an appliance Wherever possible ground your computer to facilitate safe electrostatic discharge Note Not all such appliances cause a significant electrostatic charge Be gentle with your comp...

Страница 138: ...ith a hard pointed object Scraping the surface of the reader with your fingernail or anything hard Using or touching the reader with a dirty finger If you notice any of the following conditions gently clean the surface of the reader with a dry soft lint free cloth The surface of the reader is dirty or stained The surface of the reader is wet The reader often fails to enroll or authenticate your fi...

Страница 139: ...ust from beneath the keys you can use a camera blower with a brush or cool air from a hair dryer Note Avoid spraying cleaner directly onto the display or the keyboard Cleaning your computer display To clean the computer display do the following 1 Gently wipe the display with a dry soft lint free cloth If you see a scratchlike mark on your display it might be a stain transferred from the keyboard o...

Страница 140: ...124 User Guide ...

Страница 141: ...estore the hard disk drive to the factory default state For more information see Creating and using a recovery media on page 59 To run the Lenovo Solution Center program see Accessing Lenovo programs on the Windows 7 operating system on page 16 For additional information refer to the Lenovo Solution Center help system Note If you are unable to isolate and repair the problem yourself after running ...

Страница 142: ...removing the extra memory module and reseating the original memory module repeat step 2 If the computer still does not turn on consult the user manual for other customer replaceable components that are attached to your computer If the computer still does not start up call the Customer Support Center and a Customer Support Specialist will assist you Spills on the keyboard With a mobile computer the...

Страница 143: ... 0199 System Security Security password retry count exceeded Solution This message is displayed if you enter a wrong supervisor password more than three times Confirm the supervisor password and try again To clear the error enter the ThinkPad Setup program Message 0251 System CMOS checksum bad Solution The system CMOS might have been corrupted by a program The computer uses the default settings Ru...

Страница 144: ...omputer immediately and have the computer serviced Message This system does not support batteries that are not genuine Lenovo made or authorized The system will continue to boot but may not charge unauthorized batteries Press the ESC key to continue Attention Lenovo has no responsibility for the performance or safety of unauthorized batteries and provides no warranties for failures or damage arisi...

Страница 145: ... the screen do the following If you have used the partition software examine the partition on the hard disk drive by using the software and recover the partition if required If your system is installed with the Windows 7 operating system use either the OneKey Recovery Pro workspace or the recovery discs to restore the system to the factory state If your system is installed with the Windows 8 opera...

Страница 146: ...to the network Solution Make sure that The cable is installed correctly The network cable must be securely connected both to the Ethernet connector of your computer and to the RJ45 connector of the hub The maximum allowable distance from the computer to hub is 100 meters If the cable is connected and the distance is within acceptable limits but the problem persists try a different cable You are us...

Страница 147: ... to the network using the built in wireless network card Solution If your computer is installed with Windows 7 operating system ensure that Your wireless LAN driver is the latest version Check the Web site and confirm that the driver version supported by the Access Connections program is the latest documented in the readme file Your computer is within range of a wireless access point The wireless ...

Страница 148: ...ght be saved as a file with the extension contact Problems with the keyboard and other pointing devices The following are the most common problems with keyboards and other pointing devices ThinkPad pointing device problems Problem The pointer drifts when the computer is turned on or after it resumes normal operation Solution The pointer might drift when you are not using the TrackPoint pointing de...

Страница 149: ...ed press F6 to make the screen brighter If your computer is in sleep mode press Fn to resume from the sleep mode If the problem persists follow the solution for the following problem Problem The screen is unreadable or distorted Solution Make sure that The display device driver is installed correctly The screen resolution and color quality are correctly set The monitor type is correct To check the...

Страница 150: ...ght dots on the screen might exist all the time External monitor problems Problem The external monitor is blank Solution To bring up the image press F7 and select the desired monitor If the problem persists do the following 1 Connect the external monitor to another computer to make sure that it works 2 Reconnect the external monitor to your computer 3 Refer to the manual shipped with the external ...

Страница 151: ... tab 10 Click Update Driver 11 Click Browse my computer for driver software and then click Let me pick from a list of device drivers on my computer 12 Clear the Show compatible hardware check box 13 Select your monitor manufacturer and model 14 After updating the driver click Close 15 Set Resolution Note To change the color settings select the Monitor tab then set Colors 16 Click OK Problem The sc...

Страница 152: ...xtend desktop function you cannot set a higher resolution or higher refresh rate on the secondary display Solution Change the resolution and the color depth to lower settings for the primary display Refer to the solution to the above problem Problem Display switching does not work Solution If you use the Extend desktop function disable it and change the display output location If a DVD movie or a ...

Страница 153: ...o change the settings themselves An example is the Windows Media Player Usually the program has sliders available to control the sound from within the program Problem The balance slider cannot completely mute one channel Solution The control is designed to compensate for minor differences in balance and does not completely mute either channel Problem There is no volume control for MIDI sound in th...

Страница 154: ...ly charged in the standard charge time when the computer is powered off Solution The battery pack might be over discharged Do the following 1 Turn off the computer 2 Make sure that the over discharged battery pack is in the computer 3 Connect the ac power adapter to the computer and let it charge If a quick charger is available use it to charge the over discharged battery pack If the battery pack ...

Страница 155: ... make sure that the power cable is firmly attached to the adapter brick and the computer 4 Verify the ac power source is working by attaching another device to the outlet 5 Remove all devices and then test for system power with minimal devices attached a Disconnect the ac power adapter and all cables from the computer b Close the computer display and turn the computer over c Remove the battery Ref...

Страница 156: ...s within range have the computer serviced Problem A critical low battery error occurs and the computer immediately turns off Solution The battery power is getting low Connect the ac power adapter to the computer and plug it into an electrical outlet or replace the battery with a charged one Problem The computer display remains blank after you press Fn to return from sleep mode Solution Check wheth...

Страница 157: ...u carry the hard disk drive When you carry your computer This is a normal characteristic of a hard disk drive and is not a defect Problem The hard disk drive does not work Solution On the Boot menu of ThinkPad Setup make sure that the hard disk drive is on the Boot priority order list If it is on the Excluded from boot order list it is disabled Select the entry for it on the list and press the Shi...

Страница 158: ...can read the other disc the first disc might be defective Make sure that the disc is loaded on the center pivot of the drive with the label side up You should hear a click Make sure that the disc is in one of the following formats Music CD CD ROM or CD ROM XA Multisession photo CD Video CD DVD ROM DVD video Problem The computer cannot play a CD or the sound quality is not good Solution Ensure that...

Страница 159: ... A USB problem Problem A device connected to the USB connector does not work Solution Open the Device Manager window Make sure that the USB device setup is correct and that the assignment of computer resource and the installation of the device driver are correct Go to Control Panel and click Hardware and Sound Device Manager If you are prompted for an administrator password or confirmation type th...

Страница 160: ...144 User Guide ...

Страница 161: ...pdates Downloading updated software might resolve problems you experience with your computer To download updated software go to the following Web site and follow the instructions on the screen http www lenovo com support Recording information Before you talk to a Lenovo representative record the following important information about your computer Recording problem symptoms and details Collect the ...

Страница 162: ...shooting information of your computer documentation If you suspect a software problem see the documentation including readme files and help information systems that comes with the operating system or program ThinkPad notebook computers come with a set of diagnostic programs that you can use to help you identify hardware problems See Diagnosing problems on page 125 for instructions on using the dia...

Страница 163: ...r problem Ensure that you have downloaded the most current drivers and system updates run diagnostics and recorded information before you call When calling for technical assistance have the following information available Machine type and model Serial numbers of your computer monitor and other components or your proof of purchase Description of the problem Exact wording of any error messages Hardw...

Страница 164: ...Lenovo hardware operating systems and programs network setup and configuration services upgraded or extended hardware repair services and custom installations services Service availability and service name might vary by country For more information about these services go to http www lenovo com accessories services index html 148 User Guide ...

Страница 165: ...th Special Interest Group SIG It supports the following profiles Advanced Audio Distribution Profile A2DP Audio Video Control Transport Protocol AVCTP Audio Video Distribution Transport Protocol AVDTP A V Remote Control Profile AVRCP Basic Imaging Profile BIP Basic Printing Profile BPP Dial Up Networking Profile DUN File Transfer Profile FTP Generic Access Profile GAP Generic A V Distribution Prof...

Страница 166: ... organization These situations and areas might for example include Using the integrated wireless cards on board of airplanes in hospitals or near petrol stations blasting areas with electro explosive devices medical implants or body worn electronic medical devices such as pace makers In any other environment where the risk of interference to other devices or services is perceived or identified as ...

Страница 167: ...efers to the ThinkPad Edge E431 and E531 machine type 6277 6885 6886 and 6887 Federal Communications Commission Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipm...

Страница 168: ...forme à la norme NMB 003 du Canada European Union Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility Lenovo cannot accept responsibility for any failure to satisfy the protection requirements result...

Страница 169: ...in der Bundesrepublik Deutschland Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 früher Gesetz über die elektromagnetische Verträglichkeit von Geräten bzw der EMV EG Richtlinie 2004 108 EC früher 89 336 EWG für Geräte der Klasse B Dieses Gerät ist berechtigt in Übereinstimmung mit dem Deutschen EMVG das EG Kon...

Страница 170: ...154 User Guide ...

Страница 171: ...ble to them for the return recycle and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com recycling Japan recycling statements Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo ...

Страница 172: ...yee who uses a Lenovo notebook computer and need to dispose of a battery pack contact the proper person in Lenovo sales service or marketing and follow that person s instructions You also can refer to the instructions at http www lenovo com jp ja environment recycle battery If you use a Lenovo notebook computer at home and need to dispose of a battery pack you must comply with local ordinances and...

Страница 173: ...of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return recycling and treatment of batteries and accumulators Customer pa...

Страница 174: ...158 User Guide ...

Страница 175: ...ons To help in this endeavor Lenovo has preset the following power management features to take effect when your computer has been inactive for a specified length of time Power plan Energy Saver settings when plugged into ac power Turn off the display After 10 minutes Put the computer into sleep After 20 minutes Advanced power settings Turn off hard disks After 15 minutes Hibernate Never To awaken ...

Страница 176: ...5 Click the Power Management tab 6 Clear the Allow this device to wake the computer check box 7 Click OK 160 User Guide ...

Страница 177: ...blication Lenovo may make improvements and or changes in the product s and or the application s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Len...

Страница 178: ...t Intel and Intel SpeedStep are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Microsoft Windows and BitLocker are trademarks of the Microsoft group of companies AMD is a trademark or registered trademark of Advanced Micro Devices Inc Other company product and service names may be trademarks or service marks of others 162 User ...

Страница 179: ...azardous substances in electrical and electronic equipment RoHS recast or RoHS 2 For more information about Lenovo progress on RoHS go to http www lenovo com social_responsibility us en RoHS_Communication pdf China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electroni...

Страница 180: ...Ukraine RoHS India RoHS RoHS compliant as per E Waste Management Handling Rules 2011 164 User Guide ...

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