Power system checkout
To verify a symptom, do the following:
1. Turn off the computer.
2. Remove the battery pack.
3. Connect the ac adapter.
4. Check that power is supplied when you turn on the computer.
5. Turn off the computer.
6. Disconnect the ac adapter and install the charged battery pack.
7. Check that the battery pack supplies power when you turn on the computer.
If you suspect a power problem, see the appropriate one of the following power supply checkouts:
•
“Checking the ac adapter” on page 35
•
“Checking operational charging” on page 35
•
“Checking the battery pack” on page 36
•
“Checking the backup battery” on page 36
Checking the ac adapter
You are here because the computer fails only when the ac adapter is used.
• If the power-on indicator does not turn on, check the power cord of the ac adapter for correct continuity
and installation.
• If the computer does not charge during operation, go to “Checking operational charging” on page 35
To check the ac adapter, do the following:
1. Unplug the ac adapter cable from the computer.
2. Measure the output voltage at the plug of the ac adapter cable. See the following figure:
Pin
Voltage (V dc)
1
+20
2
0
3
Ground
1
2
3
(20V)
Note:
Output voltage of pin no.2 of the ac adapter may different from the one you are servicing.
3. If the voltage is not correct, replace the ac adapter.
4. If the voltage is acceptable, do the following:
• Replace the system board.
• If the problem persists, go to “FRU tests” on page 34.
Note:
Noise from the ac adapter does not always indicate a defect.
Checking operational charging
To check whether the battery charges properly during operation, use a discharged battery pack or a battery
pack that has less than 50% of the total power remaining when installed in the computer.
Perform operational charging. If the battery status indicator or icon does not turn on, remove the battery
pack and let it return to room temperature. Reinstall the battery pack. If the charge indicator or icon still does
not turn on, replace the battery pack.
Chapter 3
.
General checkout
35
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