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© Copyright Lenovo 2016

45

Chapter 5. Solving Problems

This section provides basic troubleshooting information to help you solve some
problems that might occur while you are setting up the switch. The

Application

Guide

for the switch provides more details about troubleshooting the switch.

If you cannot locate and correct a problem by using the information in this section,
see

“Getting Help and Technical Assistance” on page 49

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Содержание SI4091

Страница 1: ...Lenovo Flex System SI4091 10Gb System Interconnect Module Installation Guide ...

Страница 2: ...ironmental Notices and User Guide document located at Lenovo System x ThinkServer and Storage product documentation September 2016 Edition Copyright Lenovo 2016 Portions Copyright IBM Corporation 2014 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Co...

Страница 3: ...nsole Port 21 The RJ 45 Management Port 22 Handling Transceiver Modules 23 SFP Ports 24 Locating the Information Panels LEDs and External Ports 27 Information Panel 27 Information LEDs 29 Chapter 3 Configuring the SI4091 31 Establishing an Interface Through the CMM 33 Enabling the External Management Port 34 Accessing the Switch Through the SSHv2 Telnet Interface 35 Accessing the Switch Through th...

Страница 4: ...ission Compliance Statement 58 Avis de Conformité à la Réglementation d Industrie Canada 58 Australia and New Zealand Class A Statement 58 European Union Compliance to the Electromagnetic Compatibility Directive 59 Germany Class A Statement 59 VCCI Class A Statement 60 Japan Electronics and Information Technology Industries Association JEITA Statement 61 Korea Communications Commission KCC Stateme...

Страница 5: ...ignes de sécurité Vor der Installation dieses Produkts die Sicherheitshinweise lesen Πριν εγκαταστήσετε το προϊόν αυτό διαβάστε τις Πληροφορίες ασφαλείας safety information A termék telepítés előtt olvassa el a Biztonsági előírásokat Prima di installare questo prodotto leggere le Informazioni sulla Sicurezza Πред да инсталира овој продукт прочитајте информацијата за безбедност Les sikkerhetsinform...

Страница 6: ...arnostne informacije Antes de instalar este producto lea la información de seguridad Läs säkerhetsinformationen innan du installerar den här produkten Bu ürünü kurmadan önce güvenlik bilgilerini okuyun Youq mwngz yungh canjbinj neix gaxgonq itdingh aeu doeg aen canjbinj soengq cungj vahgangj ancien suisik ...

Страница 7: ...ard Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product When possible use one hand only to connect or disconnect signal cables Never turn on any equipmen...

Страница 8: ... other than those specified herein might result in hazardous radiation exposure DANGER Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil À Laser de Classe 1 Statement 25 CAUTION This product contains a Class 1M laser Do not view directly with optical instruments UL Regulatory Information This device is for use only with listed Lenovo Flex System Enterprise Chassis Som...

Страница 9: ...bout the Lenovo Flex System SI4091 10Gb System Interconnect Module referred to as SI4091 or switch throughout this document Figure 1 The SI4091 Note The illustrations in this document might differ slightly from your hardware SFP module ports RS 232 serial port management only RJ 45 External management port Switch status LEDs ...

Страница 10: ...d with 10 Gb optical or copper SFP transceiver modules or Direct Attach Cables DACs or legacy 1 Gb optical or copper SFP transceiver modules In addition to port flexibility you can manage and configure the SI4091 through the following interfaces A Secure Shell SSH version 2 or Telnet connection to the embedded Command Line Interface CLI A terminal emulation program connection to the serial port in...

Страница 11: ...afety Information document which is located at Lenovo System x ThinkServer and Storage product documentation Each statement is numbered for reference to the corresponding statement in the Safety Information document The following notices and statements are used in this document Note These notices provide important tips guidance or advice Important These notices provide information or advice that m...

Страница 12: ...novo website Procedures for locating firmware and documentation might vary slightly from what is described in this document For information about switch hardware and firmware features specifications and standards including their configuration see the Application Guide for your specific switch and its installed firmware For information about the switch information statistics and individual configur...

Страница 13: ...Lenovo Flex System network adapter must be installed in each compute node with which you want to communicate To enable the switch to communicate with a compute node at least one switch must be installed in the Lenovo Flex System chassis For details about network adapter installation configuration and use see the documentation that comes with the Lenovo Flex System network adapter Installing a seco...

Страница 14: ...r in the right most fabric connector on the compute node these I O bays support any switch with the same type of network interface that is used by the corresponding network adapter The compute nodes or Lenovo Flex System chassis that are described or shown in this document might be different from your compute node or Lenovo Flex System chassis For additional information see the documentation that ...

Страница 15: ...on locate and record the information shown on Table 1 on page 16 prior to installation An example of the product information labels is shown as follows Figure 3 Sample product labels from the switch Note These examples are to help locate and identify the information labels The actual labels and information for your specific switch may differ The identification labels on the SI4091 contain the seri...

Страница 16: ...a latch and so on Orange on a component or an orange label on or near a component on the switch compute node or Lenovo Flex System chassis indicates that the component can be hot swapped which means that if the Lenovo Flex System chassis and operating system support hot swap capability you can remove or install the component while the Lenovo Flex System chassis is running Orange can also indicate ...

Страница 17: ...nt can cause static electricity to build up around you The use of a grounding system is recommended For example wear an electrostatic discharge wrist strap if one is available Handle the device carefully holding it by its edges or its frame Do not touch solder joints pins or exposed printed circuitry Do not leave the device where others can handle and damage it While the device is still in its sta...

Страница 18: ...tall the switch complete the following steps 1 Read the safety information that begins on page 5 and Installation Guidelines on page 16 2 Select I O bay in which to install the switch Note For details about I O bay requirements and bay locations see the documentation for the Lenovo Flex System chassis 3 Remove the filler module from the selected bay Store the filler module for future use 4 If you ...

Страница 19: ...g correctly see Information LEDs on page 29 10 If you have another switch to install repeat Step 3 through Step 9 otherwise go to the next step 11 Install any port transceiver modules or Direct Attach Cables DACs needed for the switch For information and instructions see Connecting Switch Ports on page 21 and the documentation that comes with the transceiver modules or DACs 12 Attach any cables th...

Страница 20: ...s If you plan to replace the switch with another switch you can reuse the existing cables provided they remains securely attached to the network 3 Pull the release latches out from the switch The switch moves out of the bay approximately 0 6 cm 0 25 inch 4 Slide the switch out of the bay and set it aside in a safe static free location 5 Place either another switch or a filler module in the bay Imp...

Страница 21: ...module it also applies to the 1 GbE SFP transceiver module The switch supports MSA compliant copper DACs up to 5 m 16 5 ft in length The Serial Console Port Connecting the Serial Console Cable To use the serial console connect a serial cable to the RS 232 serial console port of the switch and the other end of the cable to the console device Note You must use one of the two cables in the Serial Acc...

Страница 22: ...ble from the switch The RJ 45 Management Port Connecting RJ 45 Cables RJ 45 cables can be connected to the to external management port and also to SFP ports that have legacy 1000BASE T SFP transceiver modules To connect the RJ 45 connector to the switch push the RJ 45 cable connector into the port connector until it clicks into place Disconnecting RJ 45 Cables To disconnect the RJ 45 cable squeeze...

Страница 23: ...es You must remove the cable from the transceiver module before you remove the module from the switch port Statement 3 CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside...

Страница 24: ... in which you are installing the switch for at least 2 seconds 3 Read the information in Handling Transceiver Modules on page 23 4 Remove the SFP module from its static protective package 5 If a protective cap is installed in the switch SFP port where you are installing the SFP module remove the cap and store it in a safe place 6 Remove the protective cap from the SFP module and store it in a safe...

Страница 25: ...put excess weight on the cable at the connection point Make sure that the cable is well supported To connect the fiber optic cable to the SFP module complete the following steps 1 Remove the protective caps from the end of the fiber optic cable 2 Gently slide the fiber optic cable into the SFP module until it clicks into place 3 Check the LEDs on the switch When the switch is operating correctly t...

Страница 26: ...ant to replace For more information about removing the cable see Disconnecting a Fiber Optic Cable on page 25 Attention To avoid damage to the cable or the SFP module make sure that you remove the fiber optic cable before you remove the module from the switch port 4 Unlock the SFP module by pulling the wire tab straight out as shown in the following illustration 5 Grasp the wire tab on the module ...

Страница 27: ... LEDs on page 29 Ten 10 GbE SFP port connectors for SFP modules or DACs These connectors are identified as ports EXT1 through EXT10 in the I O module configuration menus and are labeled 1 through 10 from top to bottom on the switch One 9600 baud RS 232 serial port connector for switch console management purposes This connector is located near the bottom of the switch panel just above the managemen...

Страница 28: ...28 SI4091 10Gb System Interconnect Module Installation Guide Figure 4 The SI4091 front panel SFP module ports RS 232 serial port management only RJ 45 External management port Switch status LEDs ...

Страница 29: ...LEDs are lit as a visual indication they are working Once POST has successfully completed the switch Power LED remains on and the switch Error LED is off Any errors that are detected during POST are written to the system log For information about the command to read the system log see the Command Reference for the switch When POST errors are written to the system log these errors are also written ...

Страница 30: ...CMM this LED is lit to help identify the location of the switch Off The switch has not received a user prompted locator command from the CMM Error Steady yellow When lit this LED indicates a POST failure or critical alert As a result the system error LED on the Lenovo Flex System chassis is also lit Off When this LED is off and the green Power LED is lit it indicates that the switch is working cor...

Страница 31: ...er to manage the switch using the dedicated external management port EXTM This mode can be used instead of or in addition to access through the CMM This mode can be enabled only through the CMM configuration interface This mode enables the use of additional switch IP addresses on different IP subnets than the CMMs This is useful when the switches are to be managed and controlled as part of the ove...

Страница 32: ...n Guide and the Command Reference for your specific switch and its installed firmware For switch communication with a remote management station such as an Lenovo Director management server through the management module external Ethernet port the switch internal network interface and the management module external interface must be on the same IP subnet For specific details about configuring the sw...

Страница 33: ... i parameter is the IPv4 address s is the subnet mask and g is the default gateway 4 You should now be able to ping the switch from the CMM using this address One the switch management address is configured you can use it to establish a Secure Shell SSH Telnet session Note SSH is enabled by default Telnet can be enabled once you have initially logged into the switch The SSHv2 Telnet client softwar...

Страница 34: ...ports complete the following steps 1 Log on to the CMM CLI as described CMM documentation If necessary obtain the IP address of the CMM from your system administrator 2 Set the environment to the bay where you installed the switch 3 Execute the ifconfig command to enable external management 4 You should now be able to manage the switch using its external management port Note External management re...

Страница 35: ...om accessing the switch or changing its settings To connect to the switch through the SSHv2 Telnet interface refer to your client software for specific instructions on how to invoke a session For example using the Microsoft Telnet Client you would complete the following steps 1 From a DOS command line prompt type telnet switch IP address and press Enter 2 When prompted enter your user name and pas...

Страница 36: ...al information see Connecting the Serial Console Cable on page 21 2 On the management station open a console window and make sure that the serial port is configured with the following settings 9600 baud 8 data bits No parity 1 stop bit No flow control 3 When prompted enter your user name and password When logging in to a switch for the first time the default switch administrator user name is USERI...

Страница 37: ...configuration settings are not in a separate configuration file but are components of the firmware When you restore the switch to factory defaults the original configuration is restored After you log on to the switch you must perform basic configuration tasks For more information about configuring and managing the switch see the Application Guide and Command Reference for your specific switch and ...

Страница 38: ...38 SI4091 10Gb System Interconnect Module Installation Guide ...

Страница 39: ...re and how to reset the switch to activate the firmware upgrade Note Configuration settings may be lost during some firmware updates Before updating the firmware save a copy of the configuration on a separate device In the event of a failed update the saved configuration can be restored For more information about the configuration file see the Application Guide and Command Reference for your speci...

Страница 40: ...ent Module CMM Command Line Interface CLI as described in the CMM documentation If necessary obtain the Internet Protocol IP address of the CMM from your system administrator 2 Set the environment to the bay where you installed the switch For example 3 Execute the info command to display switch firmware information system env T system switch 1 system switch 1 info Boot ROM Rel date 04 02 2013 Vers...

Страница 41: ...separate device In the event of a failed update the saved configuration can be restored For more information about the configuration file see the Application Guide and Command Reference for your specific switch and firmware version Installing the incorrect firmware might cause the switch to malfunction Before you install firmware read any release notes readme files and change history files that ar...

Страница 42: ...tion and all changes to nonvolatile memory To transfer the switch firmware image files from the FTP TFTP or SFTP file server to the switch you can establish a Secure Shell SSH v2 or Telnet session through the CMM Ping the file server to make sure that you have a connection The session performs optimally if all three network entities file server CMM and switch IP addresses are on the same subnet Ot...

Страница 43: ... file server and image file is the file name of the firmware image as it appears in the file server operating system 3 Execute the following command to upload the boot image to the switch Where boot file is the file name of the boot image as it appears in the file server operating system 4 Reset and restart the switch as described in Resetting and Restarting the Switch on page 44 SI 4091 enable SI...

Страница 44: ...For example 3 Execute the reset command to restart the switch 4 Wait for the POST to complete This may take up to 2 minutes 5 Execute the info command for the switch that was just restarted and note the corresponding level of the firmware for the switch Confirm that the firmware build number reflects the correct firmware release For example system env T system switch 1 system switch 1 reset system...

Страница 45: ...o help you solve some problems that might occur while you are setting up the switch The Application Guide for the switch provides more details about troubleshooting the switch If you cannot locate and correct a problem by using the information in this section see Getting Help and Technical Assistance on page 49 ...

Страница 46: ...ts and displays them for you During normal operation these tests are completed without error and the green switch Power LED is lit However if the switch fails POST the yellow Error LED on the switch and the system error LED on the chassis are lit An event is stored in the event log in the system status panel of the CMM The specific failure is displayed on the system status I O module panel of the ...

Страница 47: ...esults Refresh the window to view the POST results If a critical error occurs replace the switch If a noncritical error occurs see the switch error log for additional details The following table describes the basic critical and noncritical failures This abbreviated list is representative it is not an exhaustive list An error code is associated with each failure Error codes are displayed on the CMM...

Страница 48: ...ier 2 CRU yourself or request Lenovo to install it at no additional charge under the type of warranty service that is designated for your server Field replaceable unit FRU FRUs must be installed only by trained service technicians For information about the terms of the warranty see the Warranty Information document The replaceable components in the following table are Tier 1 CRUs If other componen...

Страница 49: ...roubleshooting procedures and explanations of error messages and error codes If you suspect a software problem see the documentation for the operating system or program Before you call make sure that you have taken these steps to try to resolve the problem yourself Check all cables to make sure that they are connected Check the power switches to make sure that the system and any optional devices a...

Страница 50: ...echnician quickly provide a solution to your problem and ensure that you receive the level of service for which you might have contracted The service technicians will be able to assist you more efficiently if you prepare before you call Hardware and Software Maintenance agreement contract numbers if applicable Model number Serial number Current system UEFI and firmware levels Other pertinent infor...

Страница 51: ...ss or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this p...

Страница 52: ...ng environments may vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment ...

Страница 53: ...he United States other countries or both Intel and Intel Xeon are trademarks of Intel Corporation in the United States other countries or both Internet Explorer Microsoft and Windows are trademarks of the Microsoft group of companies Linux is a registered trademark of Linus Torvalds Other company product or service names may be trademarks or service marks of others ...

Страница 54: ...ive bays with the largest currently supported drives that are available from Lenovo Maximum memory might require replacement of the standard memory with an optional memory module Each solid state memory cell has an intrinsic finite number of write cycles that the cell can incur Therefore a solid state device has a maximum number of write cycles that it can be subjected to expressed as total bytes ...

Страница 55: ...of information technology IT equipment to responsibly recycle their equipment when it is no longer needed Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products For information on recycling Lenovo products go to http www lenovo com recycling ...

Страница 56: ...he device Lenovo may condition provision of repair or replacement of devices or parts on implementation of appropriate remedial measures to mitigate such environmental contamination Implementation of such remedial measures is a customer responsibility Contaminant Limits Particulate The room air must be continuously filtered with 40 atmospheric dust spot efficiency MERV 9 according to ASHRAE Standa...

Страница 57: ... This product may not be certified in your country for connection by any means whatsoever to interfaces of public telecommunications networks Further certification may be required by law prior to making any such connection Contact a Lenovo representative or reseller for any questions ...

Страница 58: ...interference in which case the user will be required to correct the interference at his own expense Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment Unautho...

Страница 59: ...erence in which case the user may be required to take adequate measures Germany Class A Statement Deutschsprachiger EU Hinweis Hinweis für Geräte der Klasse A EU Richtlinie zur Elektromagnetischen Verträglichkeit Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie 2014 30 EU früher 2004 108 EC zur Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den...

Страница 60: ...n verursachen in diesem Fall kann vom Betreiber verlangt werden angemessene Maßnahmen durchzuführen und dafür aufzukommen Nach dem EMVG Geräte dürfen an Orten für die sie nicht ausreichend entstört sind nur mit besonderer Genehmigung des Bundesministers für Post und Telekommunikation oder des Bundesamtes für Post und Telekommunikation betrieben werden Die Genehmigung wird erteilt wenn keine elektr...

Страница 61: ...nd Information Technology Industries Association JEITA Confirmed Harmonics Guidelines with Modifications products greater than 20 A per phase Korea Communications Commission KCC Statement This is electromagnetic wave compatibility equipment for business Type A Sellers and users need to pay attention to it This is for any areas other than home Russia Electromagnetic Interference EMI Class A Stateme...

Страница 62: ...62 SI4091 10Gb System Interconnect Module Installation Guide ...

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