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Hardware Maintenance Manual

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Chapter 6. Symptom-to-FRU Index.....................................19

Hard disk drive boot error ........................................................................... 19
Power Supply Problems ................................................................................ 20
POST error codes ............................................................................................. 20
Undetermined problems ............................................................................. 22

Chapter 7. Locations ...............................................................23

Locating components and connectors ................................................. 23

Chapter 8. Replacing hardware ...........................................27

Removing the computer cover ................................................................. 27
Replacing a memory module .................................................................... 29
Replacing the CPU heat sink ..................................................................... 31
Replacing the hard disk drive .................................................................... 33
Replacing the mother board ...................................................................... 35
Replacing the Keyboard and Mouse ...................................................... 37
Replacing the power cable or power adapter ................................... 38
Replacing the remote control .................................................................... 39
Completing the installation ........................................................................ 39

Chapter 9. Additional Service Information .......................40

Power management ...................................................................................... 40

Appendix. Statement .............................................................41

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Содержание IdeaCentre Q110

Страница 1: ...afety 5 Safety inspection guide 7 Handling electrostatic discharge sensitive devices 8 Grounding requirements 8 Safety notices 9 Chapter 3 General information 12 Specifications 12 Chapter 4 General Checkout 13 Problem determination tips 14 Chapter 5 Using the Setup Utility 16 Starting the Setup Utility program 16 Viewing and changing settings 16 Selecting a startup device 17 Exiting from the Setup...

Страница 2: ...rs 23 Chapter 8 Replacing hardware 27 Removing the computer cover 27 Replacing a memory module 29 Replacing the CPU heat sink 31 Replacing the hard disk drive 33 Replacing the mother board 35 Replacing the Keyboard and Mouse 37 Replacing the power cable or power adapter 38 Replacing the remote control 39 Completing the installation 39 Chapter 9 Additional Service Information 40 Power management 40...

Страница 3: ...invalid for those machines which do not have TV card Important Safety Information Be sure to read all caution and danger statements in this book before performing any of the instructions Veuillez lire toutes les consignes de type DANGER et ATTENTION du présent document avant d exécuter les instructions Lesen Sie unbedingt alle Hinweise vom Typ ACHTUNG oder VORSICHT in dieser Dokumentation bevor Si...

Страница 4: ...com 2 Type the machine type Example 8129 in the Use Quick Path field then click Go 3 Under Browse by product click Continue 4 Under Important information click Parts information 5 In the Refine results field select Service parts then click the entry for your machine type The list of service parts by description with applicable machine type model and FRU part number is displayed Important informati...

Страница 5: ...be used Products marketed before June 2006 Products marketed after June 2006 Current or original part Replacement FRU Current or original part Replacement FRU Non RoHS Can be Non RoHS Must be RoHS Must be RoHS Non RoHS Can be RoHS Non RoHS Can sub to RoHS RoHS Must be RoHS Note A direct substitution is a part with a different FRU part number that is automatically shipped by the distribution center...

Страница 6: ... you think are too heavy for you Do not perform any action that causes hazards to the customer or that makes the equipment unsafe Before you start the machine ensure that other service representatives and the customer s personnel are not in a hazardous position Place removed covers and other parts in a safe place away from all personnel while you are servicing the machine Keep your tool case away ...

Страница 7: ... electrical equipment Important Use only approved tools and test equipment Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents Many customers have near their equipment rubber floor mats that contain small conductive fibers to decrease electrostatic discharges Do not use this type of mat to protect yourself from electrical ...

Страница 8: ... instructions are in the safety sections of maintenance information Use extreme care when measuring high voltages Regularly inspect and maintain your electrical hand tools for safe operational condition Do not use worn or broken tools and testers Never assume that power has been disconnected from a circuit First check that it has been powered off Always look carefully for possible hazards in your ...

Страница 9: ...ed CRT face or bulging capacitor Mechanical hazards such as loose or missing hardware The guide consists of a series of steps presented in a checklist Begin the checks with the power off and the power cord disconnected Checklist 1 Check exterior covers for damage loose broken or sharp edges 2 Power off the computer Disconnect the power cord 3 Check the power cord for a A third wire ground connecto...

Страница 10: ...static on your body Prevent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap Use the black side of a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices Select a grounding system such as those listed below to provide protection that meets the specific se...

Страница 11: ... hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when...

Страница 12: ...by local ordinances or regulations CAUTION When laser products such as CD ROMs DVD ROM drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other th...

Страница 13: ...he power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 CAUTION Do not place any object weighing more than 82 kg 180 lbs on top of rack mounted devices ...

Страница 14: ...on Specifications This section lists the physical specifications for your computer Type Lenovo IdeaCentre Q This section lists the physical specifications Environment Air temperature Operating 10 to 35 C Transit 20 C to 60 C Humidity Operating 20 to 80 Transit 20 to 90 Altitude 86KPa to 106KPa Electrical input Input voltage 100 240V Input frequency 50 60Hz ...

Страница 15: ...uter to boot up in quiet mode no beep no memory count and checkpoint code display when no errors are detected by POST To enable beep memory count and checkpoint code display when a successful POST occurs do the following 1 Start the Setup Utility program See Starting the Setup Utility program 2 Select Start Options 3 Set Power On Self Test to Enhanced Before replacing any FRUs ensure that the late...

Страница 16: ...on available when requesting assistance from Service Support and Engineering functions Machine type and model Processor or hard disk upgrades Failure symptom Do diagnostics indicate a failure What when where single or multiple systems Is the failure repeatable Has this configuration ever worked If it has been working what changes were made prior to it failing Is this the original reported failure ...

Страница 17: ...Chapter 4 General Checkout 15 Comparing the configuration and software set up between working and non working systems will often lead to problem resolution ...

Страница 18: ... you hear multiple beeps release the F1 key Notes a If you are using a USB keyboard and the Setup Utility program does not display using this method repeatedly press and release the F1 key rather than leaving it pressed when turning on the computer b If a Power On Password or an administrator password has been set the Setup Utility program menu is not displayed until you type your password For mor...

Страница 19: ...ss and release the F12 key rather than leaving it pressed when turning on the computer 3 Select the desired startup device from the Startup Device Menu and press Enter to begin Note Selecting a startup device from the Startup Device menu does not permanently change the startup sequence Selecting or changing the startup device sequence To view or permanently change the configured startup device seq...

Страница 20: ...ram When you finish viewing or changing settings press Esc to return to the Setup Utility program menu you might have to press Esc several times If you want to save the new settings select Save changes and Exit before you exit Otherwise your changes will not be saved ...

Страница 21: ...diagnose the error message first If you cannot run the diagnostic tests or you get a diagnostic error code when running a test but did receive a POST error message diagnose the POST error message first If you did not receive any error message look for a description of your error symptoms in the first part of this index Hard disk drive boot error A hard disk drive boot error error codes 1962 and I9...

Страница 22: ...sor s connection Reseat connectors Check the power cord for continuity Power Cord Check the power on switch for continuity Power on Switch POST error codes Each time you power on the system it performs a series of tests that check the operation of the system and some options This series of tests is called the Power On Self Test or POST POST does the following operations Checks some basic system bo...

Страница 23: ...the hard drive is correctly installed Primary Slave Hard Disk Error Secondary Master Hard Disk Error Secondary Slave Hard Disk Error Keyboard not found Cannot initialize the keyboard Make sure the keyboard is properly connected to the computer and that no keys are held pressed during POST To purposely configure the computer without a keyboard set keyboardless operation in Setup to Enable The BIOS ...

Страница 24: ...disconnect the following components if installed one at a time a External devices modem printer or mouse b Any adapters c Memory modules d Extended video memory e External Cache f External Cache RAM g Hard disk drive h Diskette drive 3 Power on the computer to re test the system 4 Repeat steps 1 through 3 until you find the failing device or adapter If all devices and adapters have been removed an...

Страница 25: ... and connectors The following illustrations will help you to locate the various components and connectors in your computer Internal components The following illustration shows the components inside your computer 1 Front cover assy 2 Hard disk drive 3 DIMM 4 HDD BRACKET 5 HDMI io bracket 6 CPU FAN 7 IPP7A HDMI MB 8 Rear cover assy 9 Mount bracket assy 10 Stand assy 1 2 3 4 5 6 7 8 9 10 1 Front cove...

Страница 26: ... assy 10 Stand assy 1 2 3 4 5 6 7 8 10 9 1 Front cover assy 2 Hard disk drive 3 DIMM 4 HDD BRACKET 5 D SUB io bracket 6 HEAT SINK 7 D SUB MB 8 Rear cover assy 9 Mount bracket assy 10 Stand assy Identifying parts on the system board The system board sometimes called the planar or motherboard is the main circuit board in your computer It provides basic computer functions and supports a variety of de...

Страница 27: ...stem board 1 2 3 4 5 6 7 8 9 10 11 12 1 Memory slot 2 CPU socket 3 Power switch 4 USB connector 2 5 Headphone connector 6 Microphone connector 7 HDD SATA and power socket 8 Audio line out port 9 Power connector 10 Ethernet connector 11 USB connectors 4 12 On board VGA connector Selected models only ...

Страница 28: ...n cable connector 3 Memory slot 4 Power switch 5 USB connectors 2 6 Headphone connector 7 Microphone connector 8 HDD SATA and power socket 9 Battery cable connector 10 Audio line out port 11 Power connector 12 Ethernet connector 13 USB connectors 4 14 HDMI connector Selected models only ...

Страница 29: ...dia diskettes CDs or memory cards from the drives shut down your operating system turn off all attached devices and the computer 2 Unplug all power cords from electrical outlets 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Locating components and ports sockets 4 Loosen the screw t...

Страница 30: ...Hardware Maintenance Manual 28 5 Place the computer upside down on a flat surface ...

Страница 31: ... to the chassis 7 Remove the system cover Replacing a memory module To remove the memory module 1 Remove the computer cover Refer to Removing the computer cover 2 Locate the memory module sockets Refer to Locating components and ports sockets 3 Remove the three short pads on the memory ...

Страница 32: ...Hardware Maintenance Manual 30 4 Push out the latches on both sides of the memory socket to release the memory module 5 Gently pull the memory module upward to remove it from its socket ...

Страница 33: ...emory 8 Install the computer cover Refer to Completing the installation Replacing the CPU heat sink Attention The heat sink becomes very hot when the system is on Never touch the heat sink with any metal or with your hands To replace the CPU heat sink 1 Remove the computer cover Refer to Removing the computer cover 2 Loosen the four screws that secure the CPU heat sink to the motherboard 3 Disconn...

Страница 34: ...Hardware Maintenance Manual 32 4 Pull the CPU heat sink out from the CPU ...

Страница 35: ...eat sink and CPU using an alcohol pad 6 Set the new heat sink on the CPU aligning the four screws in the heat sink with the screw sockets in the motherboard 7 Install the computer cover Refer to Completing the installation Replacing the hard disk drive To replace the hard disk drive 1 Remove the computer cover Refer to Removing the computer cover 2 Remove the two long pads away from the hard disk ...

Страница 36: ...Hardware Maintenance Manual 34 3 Remove the four screws that secure the drive carrier to the chassis 4 Pull the drive carrier up and slide it out of the chassis ...

Страница 37: ... long pads to the new hard disk 10 Install the computer cover Refer to Completing the installation Replacing the mother board To replace the motherboard 1 Remove the computer cover Refer to Removing the computer cover 2 Remove the memory module Refer to the Replacing the memory module section 3 Remove the CPU heat sink Refer to the Replacing the CPU heat sink section 4 Remove the hard disk drive R...

Страница 38: ...Hardware Maintenance Manual 36 7 Pull the metal bracket up and slide it out of the chassis 8 Remove the other two screws that secure the mother board to the chassis ...

Страница 39: ...onents back to the new motherboard 13 Install the computer cover Refer to Completing the installation Replacing the Keyboard and Mouse To replace the keyboard and mouse 1 Before removing any media diskettes CDs or memory cards from the drives shut down your operating system and turn off all attached devices and the computer 2 Unplug all power cables from electrical outlets 3 Locate the ports for t...

Страница 40: ...the same port Replacing the power cable or power adapter To replace the power cable and power adapter 1 Remove any media diskettes CDs or memory cards from the drives shut down your operating system and turn off all attached devices and the computer 2 Locate the socket for the power cable Refer to Rear view of the computer 3 Disconnect the old power cable and adapter from the computer and connect ...

Страница 41: ...uld be taken as the final step 1 Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside your computer Refer to Locating components and ports sockets for the location of the various components 2 Make sure that the cables are connected correctly before installing the computer cover Important Correctly route all power supply cables to avoid interf...

Страница 42: ...BIOS system the operating system is allowed to control the power management features of the computer and the setting for Advanced Power Management APM BIOS mode is ignored Not all operating systems support ACPI BIOS mode Automatic Power On features The Automatic Power On features within the Power menu allow you to enable and disable features that turn on the computer automatically Wake on LAN This...

Страница 43: ...ftware programs described in the manuals included with your computer and the content of the manual at any time without notice All of the manuals included with your computer are provided to help you use Lenovo products appropriately but do not provide any description of the software hardware configuration for the product For configuring the product refer to related contracts if any the product pack...

Страница 44: ...ed Micro Devices Inc in the United States and or other jurisdictions The table above includes the logo and registered trademarks of Lenovo and its partners Other registered trademarks mentioned in any or all of the manuals included with your computer belong to the specific company respectively The manual included with your computer is protected by copyright laws and rules None of the manuals inclu...

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