In general, the following types of Lenovo warranty service upgrades for the TS3100 and TS3200 Tape
Libraries are available:
Warranty and maintenance service upgrades:
Up to five years of 9x5 or 24x7 service coverage
Onsite response from next business day to 4 hours
Up to five years of warranty extension for all service levels in one year increments
Remote Technical Support Services (RTS) for up to five years
RTS provides comprehensive technical call center support. RTS can reduce problem resolution time,
which decreases the cost to address technical problems and increasing uptime.
Regulatory compliance
The TS3100 and TS3200 Tape Libraries conform to the following regulations:
FCC: Verified to comply with Part 15 of the FCC Rules, Class A
Australia and New Zealand Class A statement
Canada ICES-003, Class A
European Union Council Directive 2004/108/EC
EN 55022, Class A
Japan VCCI Class A statement
People's Republic of China Class A Electronic Emission statement
Taiwan Class A compliance statement
Korea KCC Class A statement
Russia Electromagnetic Interference (EMI) Class A Statement
Interoperability
Lenovo provides end-to-end storage compatibility testing to deliver interoperability throughout the network.
The TS3100 and TS3200 support attachment to Lenovo System x, ThinkServer, BladeCenter, and Flex
System hosts by using SAS, Fibre Channel (FC), or Fibre Channel over Ethernet (FCoE) connectivity.
Note: Tables that are provided in this section are for ordering reference purposes only. End-to-end storage
configuration support must be verified through the System Storage Interoperation Center (SSIC):
http://ibm.com/systems/support/storage/ssic
SAS connectivity
The following table lists currently available System x and ThinkServer SAS adapters that are compatible
with the TS3100 and TS3200 SAS tape drives (direct attach).
Table 10. SAS adapters
Description
Part number
System x SAS HBAs
6Gb SAS HBA (1x Mini-SAS x4 SFF-8088 external port)
46M0907
N2125 SAS/SATA HBA (6 Gb SAS, 2x Mini-SAS x4 SFF-8088 external ports)
46C9010
N2225 SAS/SATA HBA (12 Gb SAS, 2x Mini-SAS HD x4 SFF-8644 external ports)
00AE912
N2226 SAS/SATA HBA(12 Gb SAS, 4x Mini-SAS HD x4 SFF-8644 external ports)
00AE916
ThinkServer SAS HBAs
Lenovo ThinkServer 9300-8e PCIe 12Gb 8 Port External SAS Adapter by LSI (2x Mini-SAS HD
x4 SFF-8644 external ports)
4XB0F28703
IBM TS3100 and TS3200 Tape Libraries for Lenovo
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