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3-4 Curved Panel Monitor User’s Guide

Table 3-2� Troubleshooting

Problem

Possible cause

Suggested action

Reference

The power 

indicator is amber, 

but there is no 

image�

The video signal 

cable is loose or 

disconnected from the 

system or monitor�

Be sure the video cable is 

connected with the system 

properly�

“Connecting and 

turning on your 

monitor” on page 1-3

The monitor brightness 

and contrast are at the 

lowest setting�

Adjust the brightness and 

contrast setting on the 

OSD menu�

“Adjusting your 

monitor image” on 

page 2-3

One or more of 

the pixels appear 

discolored�

This is a characteristic 

of the LCD technology 

and is not an LCD 

defect�

If there are more than five 

pixels missing, contact the 

Support Center�

“Appendix A� Service 

and Support” on page  A-1

• Lines or images 

are blurred in the 

text�

• There are 

horizontal or 

vertical lines 

in images�

• Image setup has not 

been optimized�

• The “Display 

Properties” settings 

of your system have 

not been optimized�

According to the resolution 

of the monitor itself, 

adjust the resolution 

setting of the system: 

3440 × 1440 @ 60 Hz�

“Adjusting your 

monitor image” on 

page 2-3

Perform automatic image 

setup� If automatic image 

setup does not help, perform 

manual image setup� 

“Selecting a supported 

display mode” on 

page 2-8

When working in the native 

resolution, you may find 

additional improvements by 

adjusting the Dots Per Inch 

(DPI) setting on your system�

See the Advanced 

section of your system’s 

display properties�

Содержание F213403P0

Страница 1: ...P34w 20 WQHD Curved Panel Monitor User s Guide Machine Type 62CC 62DC ...

Страница 2: ...vate expense and are sold to governmental entities as commercial items as defined by 48 C F R 2 101 with limited and restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General Services Administration GSA contract the use reproduction or disclosure is subject to restrictions set forth in C...

Страница 3: ...2 Adjusting and Using the Monitor 2 1 Comfort and accessibility 2 1 Arranging your work area 2 1 Positioning your monitor 2 1 Quick tips for healthy work habits 2 2 Accessibility information 2 2 Adjusting your monitor image 2 3 Using direct access controls 2 3 Using On Screen Display OSD controls 2 4 Selecting a supported display mode 2 8 Understanding power management 2 9 Power Manage ment Modes ...

Страница 4: ...istering your option A 1 Online technical support A 1 Telephone technical support A 1 Appendix B Notices B 1 Recycling information B 2 Collecting and recycling a disused Lenovo computer or monitor B 2 Disposing of Lenovo computer components B 2 Turkish statement of compliance B 3 Ukraine RoHS B 3 India RoHS B 3 Trademarks B 3 Power cords and power adapters B 3 ...

Страница 5: ...ight Lenovo 2021 iv Safety Information General safety guidelines For tips to help you use your computer safely go to http www lenovo com safety Before installing this product read the Safety Information í í í ...

Страница 6: ... to determine the ampere rating Amps or A for each device Install your monitor near a power outlet that you can easily reach Disconnect the monitor by grasping the plug firmly and pulling it from the outlet Never disconnect the monitor by pulling the cord Do not allow anything to rest on the power cord Do not walk on the cord While using VESA mount application the AC Inlet must face to down side D...

Страница 7: ...elp drive progress towards a more sustainable future Criteria in TCO Certified have a life cycle perspective and balance environmental and social responsibility Conformity is verified by independent and approved verifiers that specialize in IT products social responsibility or other sustainability issues Verification is done both before and after the certificate is issued covering the entire valid...

Страница 8: ...vii Copyright Lenovo 2021 ...

Страница 9: ...rved Panel Monitor Monitor Stand Monitor Base Power Cord USB C to C cable USB A to B cable Optional USB C to A cable Optional DP Cable Optional USB A B USB Webcam C A Webcam Depending on many factors such as the processing capability of peripheral devices file attributes and other factors related to system configuration and operating environments the actual transfer rate using the various USB conn...

Страница 10: ...essure 1 2 1 2 1 Take out the Top cushion and accessories 2 Mounting the stand to monitor s recess Insert the three tabs on the upper part of the stand to the groove on the back of the monitor Press the stand down till it snaps into place 3 Insert the base towards the stand and tighten the thumbscrew 4 Stand up the monitor with both hands carefully Note To connect VESA mounting accessories refer t...

Страница 11: ...afety Information on page iv 1 Power off your computer and all attached devices then unplug the computer power cord 2 Connect the cables as shown below Connectors 1 x Power 2 x HDMI 2 0 1 x DisplayPort 1 2 in 1 x DisplayPort 1 2 out 1 x USB B 3 2 Gen 1 upstream 1 x USB C 3 2 Gen 1 upstream 1 x USB C 3 2 Gen 1 downstream 3 x USB A 3 2 Gen1 downstream one of USB A support eKVM 1 x RJ 45 10M 100M 1G ...

Страница 12: ...DMI cable OB47070 For more information go to the following www lenovo com support monitor accessories HDMI 4 Connect one end of the DisplayPort 1 4 cable to the DisplayPort connector on the back of the computer and the other end to the DisplayPort connector on the monitor Lenovo recommends that customers who require using the DisplayPort input on their monitor purchase the Lenovo DisplayPort to Di...

Страница 13: ...p to 100W 6 Connect one end of the DP cable to the DP output port of the monitor see 1st Monitor and the other end to the DP input point of another monitor see 2nd Monitor Connect one end of the Type C C cable to the Type C port of the monitor see 1st Monitor and the other end to the computer or Connect one end of the DP cable to the DP port of the monitor see 1st Monitor 1st monitor 2nd monitor I...

Страница 14: ...nnect the other end of the USB cable to an appropriate USB port on your device Note 1 The USB downstream port does not provide power while the monitor is switched off 2 Power output for USB A 5V 0 9A 3 Power output for USB C 5V 3A 9V 3A 15V 1 86A and PPS 25W OR OR If there are any tag you can consult the comments on page 1 1 ...

Страница 15: ...puter cord into a grounded power outlet Note A certified power supply cord has to be used with this equipment The relevant national regional installation and or equipment regulations shall be considered The certified power cord used should not be lighter than the ordinary PVC flexible cord specified by IEC 60227 marking H05VV F 3G 0 75mm2 or H05VVH2 F2 3G 0 75mm2 According to IEC 60245 marking H05...

Страница 16: ...e 3 5 section to install the driver Registering your option Thank you for purchasing this Lenovo product Please take a few moments to register your Product and provide us with information that will help Lenovo to better serve you in the future Your feedback is valuable to us in developing products and services as well as in developing better ways to communicate with you Register your option on the...

Страница 17: ...Port HDMI or USB C notebook the right screen PC2 would be rest input The Layout of PbP is always 5 5 of which is for the best experience and highest working efficiency best resolution for each sub screen is 1720x1440 60hz PIP DP USB C C PC2 PC1 PC2 PC1 PC2 PC1 PC2 PC1 PC2 PC1 As same to PBP the PIP Picture in Picture function can receive two different video sources too The best resolution of foreg...

Страница 18: ...Port 1 3 2 Step 2 Enable True Split in OSD Input HDMI1 Resolution 3440x1440 Power Delivery 65W P34w 20 Monitor Controls Advanced Settings Menu Settings PIP PBP Exit True Split PIP PBP Off Swap PBP Source PIP Source Audio Source Port Setting Ethernet Off On Step 3 Press Win P to select Extend mode in Windows 10 ...

Страница 19: ...en Right sub screen Supported USB Speed USB C Alt Mode DP 1 4 DP 1 4 1720x1440 60hz 1720x1440 60hz USB 3 2 Gen 1 DP 1 2 1720x1440 60hz 1720x1440 60hz USB 3 2 Gen 1 USB C Alt Mode DP 1 2 DP 1 4 1720x1440 60hz 1720x1440 60hz USB 3 2 Gen 1 DP 1 2 1720x1440 60hz 1720x1440 60hz USB 3 2 Gen 1 DisplayPort 1 2 DP 1 2 1720x1440 60hz 1720x1440 60hz USB 3 2 Gen 1 DisplayPort 1 2 DP 1 4 1720x1440 60hz 1720x14...

Страница 20: ... Type B and Type C upstream ports also user can use USB keyboard or USB mouse to reach the same function called eKVM Chapter 1 Get started with your monitor 1 13 How to enable KVM and or eKVM Option 1 The hotkey of KVM locate on the specific button of front bezel eKVM KVM Double Shift Click left right buttons eKVM or ...

Страница 21: ... of mouse Mouse or Keyboard must be plug on specific USB port on the back for option 2 or 3 Option 2 Option 3 Input HDMI1 Resolution 3440x1440 Power Delivery 65W P34w 20 Monitor Controls Advanced Settings Menu Settings PIP PBP Exit Input Signal HDMI1 Daisy Chain USB Charging Smart Power Off Super USB C Charing Off USB Speed USB 2 0 eKVM KVM Selection Port Setting Ethernet Keyboard On Mouse On Off ...

Страница 22: ...he USB device is working on data transferring the port icon will be red not blue There will be a pop up message for the risk alert of data losing possibility After OSD disappears USB device will not be switched to another upstream port If you still want to switch USB devices operate option 2 or option 3 again before OSD disappears Remarks eKVM functionality may vary depending upon the different br...

Страница 23: ...or by USB A B cable another PC connect network thru USB C port Rather than regular Ethernet it support Intel vPro managed network on USB C port PXE boot MAC address pass through MAPT This monitor support MAPT from the S0 on S3 Sleep S4 Hibernate S5 Off by selected ThinkPad models Wake on LAN WoL This monitor support WoL from the S3 Sleep S4 Hibernate S5 Off by selected ThinkPad models ...

Страница 24: ...onitor OSD setting HDR Off DP 1 2 HDR On DP 1 4 DP 1 2 3440x1440 60hz 3440x1440 60hz DP 1 4 3440x1440 60hz 3440x1440 60hz USB device PC Monitor OSD setting Supported USB Speed HDR Off DP 1 2 HDR On DP 1 4 USB USB C Gen 1 Alt Mode DP 1 2 3440x1440 60hz 3440x1440 60hz USB 2 0 3 0 USB C Gen 2 Alt Mode DP 1 4 3440x1440 60hz 3440x1440 60hz USB 2 0 3 0 Above tables is based on HDR setting off in Windows...

Страница 25: ...ls how to use the cable lock slot and install the shading hood Adjustment type Tilt Please see the illustration below for an example of the tilt range 35 5 Swivel With the built in base you can tilt and rotate the monitor to get the best viewing angle Height Adjustment To adjust the height the user needs to press or lift the monitor 150mm 150mm ...

Страница 26: ... the panel frame are accesses to various functions For information on how to utilize these keypad controls please see Adjusting your monitor image on page 2 3 Cable lock slot Your monitor is equipped with a cable lock slot located on the rear of your monitor in the lower position ...

Страница 27: ...uter monitor for comfortable viewing by considering the following items Viewing distance Recommended viewing distance between the eye and the monitor screen is 1 5 x the diagonal of the screen Solutions in meeting this required distance in cramped office situations include pulling the desk away from the wall or divider to make room for the monitor using flat panel or compact displays to place the ...

Страница 28: ...e sure to use the adjustment capabilities of your computer components and office furniture to best suit your preferences now and as your preferences change over time Minor changes in posture can help avoid discomfort The longer you sit and work with your computer the more important it is to observe your working posture Avoid assuming any one posture for an extended period of time Periodically make...

Страница 29: ...e Shift back to the previous level when in OSD mode Press to move the main menu cursor up from the active Increase Up item to the last one Press to increase current values on the adjustment bar Brightness Direct access to Brightness adjustment 3 Press to move the main menu cursor down from the active Decrease Down item to the next one Press to decrease current values on the adjustment bar Access t...

Страница 30: ...ements of Energy Star Energy Star is an energy saving program for consumer electronics led by the U S government It was launched in 1992 by EPA and DOE to reduce energy consumption and greenhouse gas emissions Energy Star logo is a symbol of energy conservation and environmental protection It improves the concept of energy efficiency of consumers and manufacturers and effectively guides the market...

Страница 31: ...amic Contrast On Advanced Settings Response time enhancement Off Over Drive Normal Extreme Adjust the intensity of red green and blue Preset mode sRGB DCI P3 BT 709 Neutral Color Mode Warm Cool Custom Red Increase or decrease the saturation of red in the image Green Increase or decrease the saturation of green in the image Blue Increase or decrease the saturation of blue in the image Panel Native ...

Страница 32: ... Daisy Chain Auto Daisy Chain USB C DisplayPort Off Off eKVM Keyboard On Mouse On Select USB C Port USB C DisplayPort HDMI1 HDMI2 KVM Selection Select USB B Port AUTO DisplayPort HDMI1 HDMI2 Off USB Charging On Off Smart Power On Super USB C Off Charging On USB 2 0 USB 3 0 Note USB Speed 1 When you select USB2 0 in OSD the Type C will be switched to 4 Lane DP mode and transfer the USB2 0 data 2 Wh...

Страница 33: ...gth of time the OSD will remain active after the last time Menu Time Out a button is pressed Adjust menu location Menu Horizontal Change the horizontal position of the OSD Adjust menu location Menu Vertical Changes the vertical position of the OSD Transparency Choose the transparency of OSD Resets monitor to the original factory settings Yes Factory Reset No The ENERGY STAR Logo means resets all u...

Страница 34: ... inherently flicker free Note If your system has previously been used with a CRT monitor and is currently configured to a display mode outside the range of this monitor you may need to reattach the CRT monitor temporarily until you have re configured the system preferably to 3440 x 1440 at 60 Hz which is a common display mode The display modes shown below have been optimized at the factory Table 2...

Страница 35: ...r ENERGY STAR Off Off Blank Press the power button There may be a slight delay before the image reappears ENERGY STAR Power Manage ment Modes VESA Modes Horizontal Sync Vertical Sync Video Power Indicator Power Consumption Normal operation Active Active Active White 40 W maximum 40W typical Active off mode Inactive Inactive Off Amber Less than 0 5 W Switch off Off Less than 0 3W Energy Star Power ...

Страница 36: ...and the screen Remove grease or finger marks with a damp cloth and a little mild detergent Detaching the monitor base and stand Step 1 Place the monitor on a soft and flat surface Step 2 Remove the screws from base before detaching base and stand from the monitor Wall Mounting Optional Refer to the instructions that come with the VESA compatible base mounting kit 1 Place the monitor face down in t...

Страница 37: ... Maximum height 799 8 mm 31 48inches Maximum width 334 8 mm 13 187 inches Pixel pitch 0 2325 mm x 0 2325 mm 0 009 inches Response time Normal 14 ms AC DC adapter Model 100 240 V AC Maximum 2 5 A USB C upstream port PD Function Supply voltage Watt 5V 9V 15V 20V 65 W Typical 96 W Max in Smart Power Mode USB C downstream port PD Function Supply voltage Watt 5V 3A 9V 3A 15V 1 86A PPS 25W Power consump...

Страница 38: ...s maximum Vertical addressability 1440 lines maximum Clock frequency 320 MHz Communications VESA DDC CI Altitude Test Operation 5000 m 16404 ft Supported Display Modes VESA Standard modes between noted ranges Horizontal frequency 27 kHz 136 kHz Vertical frequency 24 Hz 60 Hz Native Resolution 3440 x 1440 60 Hz Temperature Operating 0 to 40 C 32 to 104 F Storage 20 to 60 C 4 to 140 F Shipping 20 to...

Страница 39: ...ideo signal cable is not connected with the monitor or system completely Be sure the signal cable is firmly plugged into the system and monitor Connecting and turning on your monitor on page 1 3 The color settings may be incorrect Select another color setting from the OSD menu Adjusting your monitor image on page 2 3 The automatic image setup function was not performed Perform automatic image setu...

Страница 40: ...s not an LCD defect If there are more than five pixels missing contact the Support Center Appendix A Service andSupport onpage A 1 Lines or images are blurred in the text There are horizontal or vertical lines in images Image setup has not been optimized The Display Properties settings of your system have not been optimized According to the resolution of the monitor itself adjust the resolution se...

Страница 41: ... display settings tab 7 Click the Advanced Settings icon 8 Click the Monitor tab 9 Click the Properties button 10 Click the Driver tab 11 Click Update Driver then click Browse the computer to find the driver program 12 Select Pick from the list of device driver program on the computer 13 Click the Hard Disk button By clicking the Browse button browse and open the following path X Monitor Drivers W...

Страница 42: ...he Driver tab 11 Click Update Driver then click Browse the computer to find the driver program 12 Select Pick from the list of device driver program on the computer 13 Click the Hard Disk button By clicking the Browse button and navigate to the directory that you put your download drivers in 14 Select the P34w 20 inf file and click the Open button Click the OK button 15 In the new window select P3...

Страница 43: ...tomer Support Centre For more information on contacting the Customer Support Centre please see Appendix A Service and support on page A 1 Service parts The following parts are for use by Lenovo service or Lenovo aurthorized dealers to supprot the customer warranty Parts are for service use only The table below shows information for model 62CC RAR3 WW 62DC RAR3 WW Table 3 3 Repair parts list FRU FI...

Страница 44: ...t Installation and configuration support through the Customer Support Center will be available until 90 days after the option has been withdrawn from marketing After that time the support is cancelled or made available for a fee at Lenovo s discretion Additional support is also available for a nominal fee Before contacting a Lenovo technical support representative please have the following informa...

Страница 45: ...nglish Mandarin China Macau S A R 0800 807 852 3071 3559 Cantonese English Mandarin Colombia 1 800 912 3021 Spanish Costa Rica 0 800 011 1029 Spanish Croatia 385 1 3033 120 Croatian Cyprus 800 92537 Greek Czech Republic 800 353 637 Czech Denmark Warranty service and support 7010 5150 Danish Dominican Republic 1 866 434 2080 Spanish Ecuador 1 800 426911 OPCION 4 Spanish Egypt Primary 0800 0000 850 ...

Страница 46: ...donesia Ireland Warranty service and support 01 881 1444 English Israel Givat Shmuel Service Center 972 3 531 3900 Hebrew English Italy Warranty service and support 39 800 820094 Italian Japan 0120 000 817 Japanese English Kazakhstan 77 273 231 427 Standard Charges Apply Russian English Korea 080 513 0880 Collect call 02 3483 2829 Toll Call Korean Latvia 371 6707 360 Latvian Russian English Lithua...

Страница 47: ...ish Portugal 808 225 115 Standard Charges Apply Portuguese Romania 4 021 224 4015 Romanian Russia 7 499 705 6204 7 495 240 8558 Standard Charges Apply Russian Singapore 1 800 415 5529 6818 5315 Standard Charges Apply English Mandarin Bahasa Malaysia Slovakia ThinkStation and ThinkServer 421 2 4954 5555 Slovenia 386 1 2005 60 Slovenian Spain 34 917 147 833 Spanish Sri Lanka 9477 7357 123 Sumathi In...

Страница 48: ...om Standard warranty support 03705 500 900 local toll calls Standard warranty support 08705 500 900 English US 1 800 426 7378 English Uruguay 000 411 005 6649 Spanish Venezuela 0 800 100 2011 Spanish Vietnam 120 11072 Toll Free 84 8 4458 1042 Standard Charges Apply Vietnamese English ...

Страница 49: ...f the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not suitable for use in transplantation or other life support applications In these applications if it does not work properly it may cause personal injury or even death The information contained in t...

Страница 50: ...cordance with the Law for Promotion of Effective Utilization of Resources Lenovo Japan provides through its PC Collecting and Recycling Services for the collecting reuse and recycling of disused computers and monitors For details visit the Lenovo Web site at https www lenovo com jp ja services_warranty recycle pcrecycle Pursuant to the Law for Promotion of Effective Utilization of Resources the co...

Страница 51: ...ia RoHS RoHS compliant as per E Waste Management Handling Rules 2011 Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Lenovo The Lenovo logo ThinkCenter ThinkPad ThinkVision Microsoft Windows and Windows NT are trademarks of the Microsoft group of companies Other company product or service names may be trademarks or service marks of others Power ...

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