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Contents

Chapter 1. About this manual . . . . .

1

Important Safety Information . . . . . . . . .

1

Chapter 2. Safety information . . . . .

3

General safety . . . . . . . . . . . . . . .

3

Electrical safety . . . . . . . . . . . . . .

3

Safety inspection guide . . . . . . . . . . .

5

Handling electrostatic discharge-sensitive
devices

. . . . . . . . . . . . . . . . .

5

Grounding requirements . . . . . . . . . . .

6

Safety notices . . . . . . . . . . . . . . .

6

Chapter 3. General information . . . .

9

Specifications . . . . . . . . . . . . . . .

9

Chapter 4. General Checkout . . . . .

11

Chapter 5. Using the Setup Utility. . .

13

Starting the Lenovo BIOS Setup Utility program

.

13

Viewing and changing settings . . . . . . . .

13

Using passwords. . . . . . . . . . . . . .

13

Enabling or disabling a device

. . . . . . . .

15

Selecting a startup device . . . . . . . . . .

16

Changing booting mode . . . . . . . . . . .

17

Exiting the Lenovo BIOS Setup Utility program . .

17

Chapter 6. Symptom-to-FRU Index . .

19

Hard disk drive boot error . . . . . . . . . .

19

Power Supply Problems . . . . . . . . . . .

19

POST error codes . . . . . . . . . . . . .

20

Undetermined problems . . . . . . . . . . .

20

Chapter 7. Replacing hardware . . . .

21

General information . . . . . . . . . . . . .

21

Replacing the keyboard and mouse . . . . . .

22

Replacing the power adapter . . . . . . . . .

22

Removing the rear cover . . . . . . . . . . .

24

Replacing the hard disk drive . . . . . . . . .

29

Replacing a memory module . . . . . . . . .

31

Replacing the optical drive . . . . . . . . . .

32

Replacing the system fan . . . . . . . . . .

33

Replacing the Wi-Fi card. . . . . . . . . . .

34

Replacing the speaker system . . . . . . . .

35

Replacing the power switch board . . . . . . .

36

Replacing the I/O Shielding. . . . . . . . . .

37

Replacing the motherboard or the heat-sink
module

. . . . . . . . . . . . . . . . .

38

Replacing the camera . . . . . . . . . . . .

40

Replacing the converter board . . . . . . . .

41

Replacing the LED panel. . . . . . . . . . .

42

Chapter 8. FRU lists-C20–00 . . . . .

47

Chapter 9. Additional Service
Information . . . . . . . . . . . . . .

55

© Copyright Lenovo 2015, 2015

iii

Содержание C20-00

Страница 1: ...Lenovo C20 00 Non Touch All In One PC Hardware Maintenance Manual Machine Types F0BB C20 00 ...

Страница 2: ......

Страница 3: ...Lenovo C20 00 Non Touch All In One PC Hardware Maintenance Manual Machine Types F0BB C20 00 ...

Страница 4: ...t Lenovo 2015 2015 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Страница 5: ...up Utility program 17 Chapter 6 Symptom to FRU Index 19 Hard disk drive boot error 19 Power Supply Problems 19 POST error codes 20 Undetermined problems 20 Chapter 7 Replacing hardware 21 General information 21 Replacing the keyboard and mouse 22 Replacing the power adapter 22 Removing the rear cover 24 Replacing the hard disk drive 29 Replacing a memory module 31 Replacing the optical drive 32 Re...

Страница 6: ...iv Lenovo C20 00 Non Touch All In One PC Hardware Maintenance Manual ...

Страница 7: ...AUTION and DANGER sections in this manual before following any of the instructions Veuillez lire toutes les consignes de type DANGER et ATTENTION du présent document avant d exécuter les instructions Lesen Sie unbedingt alle Hinweise vom Typ ACHTUNG oder VORSICHT in dieser Dokumentation bevor Sie irgendwelche Vorgänge durchführen Leggere le istruzioni introdotte da ATTENZIONE e PERICOLO presenti n...

Страница 8: ...2 Lenovo C20 00 Non Touch All In One PC Hardware Maintenance Manual ...

Страница 9: ...rom areas that people may walk through to ensure no one trips over it Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your hair is long tie or fasten it back Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip approximately 8 centimeters 3 inches from ...

Страница 10: ... a complete circuit to cause electrical shock By observing the above rule you may prevent a current from passing through your body When using a tester set the controls correctly and use the approved probe leads and accessories for that tester Stand on suitable rubber mats obtained locally if necessary to insulate you from grounds such as metal floor strips and machine frames Observe the special sa...

Страница 11: ...connect the power cord 3 Check the power cord for a A third wire ground connector in good condition Use a meter to measure third wire ground continuity for 0 1 ohm or less between the external ground pin and frame ground b The power cord should be the appropriate type as specified in the parts listings c Insulation must not be frayed or worn 4 Remove the cover 5 Check for any obvious alterations U...

Страница 12: ...rounding of the computer is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician Safety notices The CAUTION and DANGER safety notices in this section are provided in the language of English DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do not conne...

Страница 13: ...row into or immerse in water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations CAUTION When laser products such as CD ROMs DVD ROM drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation T...

Страница 14: ... off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 CAUTION Do not place any object weighing more than 82 kg 180 lbs on top of rack mounted devices 8 Lenovo C20 00 Non Touch All In One PC Hardware Maintenance Manual ...

Страница 15: ...ur computer This section lists the physical specifications for your computer Type Lenovo C20 00 None Touch Models This section lists the physical specifications Environment Air temperature Operating 10 to 35 C Transit 20 to 55 C Humidity Operating 35 to 80 Transit 20 to 90 40 C Altitude 86KPa to 106KPa Electrical input Input voltage 90V 264V AC Input frequency 47Hz 63Hz Copyright Lenovo 2015 2015 ...

Страница 16: ...10 Lenovo C20 00 Non Touch All In One PC Hardware Maintenance Manual ...

Страница 17: ...dure to help determine the cause of the problem 1 Power off the computer and all external devices 2 Check all cables and power cords 3 Set all display controls to the middle position 4 Power on all external devices 5 Power on the computer Look for displayed error codes Look for readable instructions or a main menu on the display If you did not receive the correct response proceed to step 6 If you ...

Страница 18: ...12 Lenovo C20 00 Non Touch All In One PC Hardware Maintenance Manual ...

Страница 19: ...Starting the Setup Utility program You must use the keyboard when using the Lenovo BIOS Setup Utility menu The keys used to perform various tasks are displayed on the bottom of each screen Using passwords You can use the Lenovo BIOS Setup Utility program to set passwords to prevent unauthorized persons from gaining access to your computer and data See Starting the Setup Utility program The followi...

Страница 20: ...vo BIOS Setup Utility program menu and select the Exit option 6 Select Save Changes and Exit from the menu To change an Administrator Password do the following 1 Start the Lenovo BIOS Setup Utility program see Starting the Lenovo BIOS Setup Utility program on page 13 2 From the Security menu select Set Administrator Password and press the Enter key 3 The password dialog box will be displayed Type ...

Страница 21: ...ayed Type the current password then press the Enter key 4 Type the new password then press the Enter key Retype the new password to confirm it If you typed the new password correctly the new password will be installed A Setup Notice will be displayed confirming that your changes have been saved 5 Return to the Lenovo BIOS Setup Utility program menu and select the Exit option 6 Select Save Changes ...

Страница 22: ...etwork Setup press the Enter key then select Onboard Ethernet Support or LAN Boot Agent 4 Select Disabled or Enabled and press the Enter key 5 Return to the Lenovo BIOS Setup Utility program menu and select the Exit option 6 Select Save Changes and Exit from the menu Notes a If you do not want to save the settings select Discard Changes and Exit from the menu Selecting a startup device If your com...

Страница 23: ...operating system before Windows 8 on your computer you must change the boot mode to Legacy support The legacy Windows operating system cannot be installed if you don t change the boot mode To change the booting mode do the following 1 Start the Lenovo BIOS Setup Utility program see Starting the Lenovo BIOS Setup Utility program on page 13 2 From the Lenovo BIOS Setup Utility program main menu sele...

Страница 24: ...18 Lenovo C20 00 Non Touch All In One PC Hardware Maintenance Manual ...

Страница 25: ...disk drive boot error A hard disk drive boot error can have the following causes Error FRU Action The startup drive is not included in the boot sequence configuration Check the configuration and ensure the startup drive is in the boot sequence No operating system is installed on the boot drive Install an operating system on the boot drive The boot sector on the startup drive is corrupted The drive...

Страница 26: ...d set the option to Enabled The BIOS then ignores the missing keyboard during POST Reboot and Select proper Boot device or Insert Boot Media in selected Boot device The BIOS was unable to find a suitable boot device Make sure the boot drive is properly connected to the computer Make sure you have bootable media in the boot device Undetermined problems 1 Power off the computer 2 Remove or disconnec...

Страница 27: ...the Safety and Warranty Guide go to the Support Web site at http support lenovo com Note Use only parts provided by Lenovo General information Pre disassembly instructions Before starting the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug all power and signal cables from the computer 3 Place the system on a flat stable surf...

Страница 28: ...r view for help with locating the various connectors Note Your keyboard will be connected to a USB connector on one side or at the rear of the computer Step 4 Disconnect the defective keyboard cable from the computer and connect the new keyboard cable to the same connector Note The mouse can be replaced using the same method Replacing the power adapter To replace the power adapter Step 1 Remove an...

Страница 29: ...Step 3 Disconnect the failing power adapter from the computer Step 4 To install the new power adapter a Connect the new power adapter to the same connector Chapter 7 Replacing hardware 23 ...

Страница 30: ...the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and right view and Rear view for help with locating the various connectors Step 4 Lift up the rubber...

Страница 31: ...Step 6 Remove the screw that secures the rear cover to the front bezel Step 7 Use the flat end of the plastic spudger to pries the computer feet to split them 1 Chapter 7 Replacing hardware 25 ...

Страница 32: ...n Step 9 Sweep along the side best practice sweep angel is keep the mylar sheet side line and the slot line in a 30 angel as shown Step 10 Use the mylar sheet or plastic card to sweep along the slot on the side to separate the rear cover from the front bezel as shown 26 Lenovo C20 00 Non Touch All In One PC Hardware Maintenance Manual ...

Страница 33: ...Chapter 7 Replacing hardware 27 ...

Страница 34: ...Step 11 Lift up the rear cover as shown 28 Lenovo C20 00 Non Touch All In One PC Hardware Maintenance Manual ...

Страница 35: ...f the computer and wait 3 to 5 minutes to let it cool down before removing the rear cover To replace the hard disk drive Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes powe...

Страница 36: ...ear cover Step 6 Disconnect the data and power cable from the hard disk drive Step 7 Lift up the hard disk drive to remove it Step 8 Remove the 4 screws that secure the hard disk drive to the bracket 30 Lenovo C20 00 Non Touch All In One PC Hardware Maintenance Manual ...

Страница 37: ...the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and right view and Rear view for help with locating the various connectors Step 4 Remove the rear co...

Страница 38: ...ep 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and right view and Rear view for help with locating the various connectors Step 4 Remove the rear cover refer to Removing the rear cover Step 5 Remove the screw that secures ...

Страница 39: ...e system fan Note Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the rear cover To replace the system fan Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the compute...

Страница 40: ...te Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the rear cover To replace the Wi Fi card Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes...

Страница 41: ...nd wait 3 to 5 minutes to let it cool down before removing the rear cover To replace the speaker system Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input out...

Страница 42: ...utes to let it cool down before removing the rear cover To replace the power switch board Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables...

Страница 43: ...eplacing the I O Shielding Note Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the rear cover To replace the I O shielding Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attach...

Страница 44: ...from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and right view and Rear view for help with locating the various connectors...

Страница 45: ...hat secure the motherboard to the rear cover and push the pin to release the heat sink as shown Step 11 Slide out the motherboard as shown Step 12 Remove the screws that secure the heat sink module to the motherboard and then lift up the heat sink to remove it Chapter 7 Replacing hardware 39 ...

Страница 46: ...rear cover Replacing the camera Note Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the rear cover To replace the camera Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached...

Страница 47: ... cool down before removing the rear cover To replace the converter board Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other ca...

Страница 48: ...he LED panel Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and ri...

Страница 49: ...Chapter 7 Replacing hardware 43 ...

Страница 50: ...e LED panel to the front bezel the LED panel is pinned to the front bezel push all the pins outward to release the panel from the front bezel Step 10 Lift up the LED panel to separate from the front bezel and then remove the two panel bracket by removing the two screws 44 Lenovo C20 00 Non Touch All In One PC Hardware Maintenance Manual ...

Страница 51: ...panel into position c Secure the new panel to the front bezel with the four screws and pins d Attach the LVDS camera and converter cables to the connectors on the new LED panel e Attach the converter bracket to the front bezel f Attach the converter board to the bracket g Attach the camera to the new LED panel Step 12 Reattach the rear cover Chapter 7 Replacing hardware 45 ...

Страница 52: ...46 Lenovo C20 00 Non Touch All In One PC Hardware Maintenance Manual ...

Страница 53: ...50 UMA HDMI NO DPK BDPLANAR 00XG050 FRU MB N3050 UMA HDMI WIN DPK BDPLANAR 00XG055 FRU MB N3150 1G HDMI NO DPK BDPLANAR 00XG056 FRU MB N3050 1G HDMI WIN DPK BDPLANAR 00XG057 FRU MB N3050 1G HDMI NO DPK BDPLANAR 00XG058 FRU MB N3700 1G HDMI WIN DPK BDPLANAR 31049498 Volex 1 0M C5 KOR power cord CABLE 31045147 LX ASAP 1 0M C5 CCC power cord CABLE 31049503 Volex 1 0M C5 DEN power cord CABLE 31049520 ...

Страница 54: ... UL power cord CABLE 31049505 Volex 1 0M C5 BR power cord CABLE 31049518 LX ASAP 1 0M C5 EU power cord CABLE 31038885 LW Black1 0m Taiwan C5power cord R CABLE 31049504 Volex 1 0M C5 ITY power cord CABLE 00XD307 4IN1_CABLE_M B LVDS_FHD_TOUCH CABLE 00XD302 ODD_CABLE CABLE 00XD308 POWER_BOARD_FFC CABLE 00XD303 3IN1_CABLE_M B LVDS_NT CABLE 00XD305 3IN1_CABLE_M B LVDS_FHD_NT CABLE 00XD309 HDD_SATA_CABL...

Страница 55: ...nrex EKB 10YA RU W Silk USB KB LVT8 KYB_MOUSE 25209139 Sunrex EKB 10YA US EU B S USB KB LVT8 KYB_MOUSE 25209166 Sunrex EKB 10YA BG W Silk USB KB LVT8 KYB_MOUSE 25209150 Sunrex EKB 10YA IN W Silk USB KB LVT8 KYB_MOUSE 25209137 Sunrex EKB 10YA PT B Silk USB KB LVT8 KYB_MOUSE 25209169 Sunrex EKB 10YA EN FR W S USB KB LVT8 KYB_MOUSE 25209161 Sunrex EKB 10YA IT W Silk USB KB LVT8 KYB_MOUSE 25209159 Sun...

Страница 56: ...YB_MOUSE 25209149 Sunrex EKB 10YA CZ SL W S USB KB LVT8 KYB_MOUSE 25209119 Sunrex EKB 10YA UK B Silk USB KB LVT8 KYB_MOUSE 25209117 Sunrex EKB 10YA IN B Silk USB KB LVT8 KYB_MOUSE 25209118 Sunrex EKB 10YA RU B Silk USB KB LVT8 KYB_MOUSE 25209164 Sunrex EKB 10YA GK W Silk USB KB LVT8 KYB_MOUSE 25209129 Sunrex EKB 10YA HB B Silk USB KB LVT8 KYB_MOUSE 25209134 Sunrex EKB 10YA KR B Silk USB KB LVT8 KY...

Страница 57: ... EKB 10YA TW W Silk USB KB LVT8 KYB_MOUSE 25209127 Sunrex EKB 10YA SL B Silk USB KB LVT8 KYB_MOUSE 25209156 Sunrex EKB 10YA SW W Silk USB KB LVT8 KYB_MOUSE 25209146 Primax KB4721 US W Silk USB KB LVT8 KYB_MOUSE 25209120 Sunrex EKB 10YA Nordic B S USB KB LVT8 KYB_MOUSE 25209133 Sunrex EKB 10YA BG B Silk USB KB LVT8 KYB_MOUSE 25209170 Sunrex EKB 10YA PT W Silk USB KB LVT8 KYB_MOUSE 31503360 LX ASAP ...

Страница 58: ...IELDING_DIS MECH_ASM 00XD469 NT FHD PANEL INX C2000 MECH_ASM 00XD315 ASSY_REAR_COVER_WHT_SSD MECH_ASM 00XD286 ASSY_REAR_COVER_WHT MECH_ASM 00XD264 F BEZEL ASSY TOUCH FHD WHT MECH_ASM 00XD314 ASSY_REAR_COVER_BLK_UMA_SSD MECH_ASM 00XD282 ASSY_ODD_BEZEL_WHT_C2000 MECH_ASM 00XD280 ASSY_ODD_BEZEL_DUMMY_WHT MECH_ASM 00XD467 NT HD PANEL AUO C2000 MECH_ASM 00XD277 ASSY_CONVERTER_BRK_SUB MECH_ASM 00XD273 A...

Страница 59: ... 2G DDR3L 1600 MEMORY 1100942 M471B5173DB0 YK0 4GB 1600 Sodimm MEMORY 1100943 M471B1G73DB0 YK0 8GB 1600 Sodimm MEMORY 00PC593 Doking M680B W Silk USB MC WHT MOUSE 00PC592 Doking M680B B Silk USB MC BLK MOUSE 25200528 Liteon LXH SM 8825 B Silk Mouse MOUSE 25200530 Sunrex LXH EMS 10ZA B Silk Mouse MOUSE 00FC442 SMD DT SATA 9 5mm x8 w o bezel OPT_DRIVE 00JT081 32G M 2 2242 SATA6G LTON STD SSD_ASM 00X...

Страница 60: ...54 Lenovo C20 00 Non Touch All In One PC Hardware Maintenance Manual ...

Страница 61: ...is allowed to control the power management features of the computer and the settings for Advanced Power Management APM BIOS mode is ignored Not all operating systems support ACPI BIOS mode Automatic Power On features The Automatic Power On features within the Power Management menu allow you to enable and disable features that turn on the computer automatically Wake Up on Alarm You can specify a da...

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