Remote Technical Support Services (RTS)
RTS provides comprehensive technical call center support for covered servers, storage, operating
systems, and applications. Providing a single source for support of hardware and software issues,
RTS can reduce problem resolution time, decreasing the cost to address technical problems and
increasing uptime. Offerings are available for Windows, Linux, IBM Systems Director, VMware,
Microsoft business applications, and Lenovo System x storage devices, and IBM OEM storage
devices.
Regulatory compliance
The server conforms to the following standards:
Energy Star 2.0
ASHRAE A3
FCC - Verified to comply with Part 15 of the FCC Rules, Class A
Canada ICES-003, issue 4, Class A
UL/IEC 60950-1
CSA C22.2 No. 60950-1
NOM-019
Argentina IEC60950-1
Japan VCCI, Class A
Australia/New Zealand AS/NZS CISPR 22, Class A
IEC 60950-1(CB Certificate and CB Test Report)
China CCC (GB4943), GB9254 Class A, GB17625.1
Taiwan BSMI CNS13438, Class A; CNS14336-1
Korea KN22, Class A; KN24
Russia/GOST ME01, IEC-60950-1, GOST R 51318.22, GOST R 51318.24, GOST R 51317.3.2, and
GOST R 51317.3.3
IEC 60950-1 (CB Certificate and CB Test Report)
CE Mark (EN55022 Class A, EN60950-1, EN55024, EN61000-3-2, and EN61000-3-3)
CISPR 22, Class A
TUV-GS (EN60950-1 /IEC60950-1,EK1-ITB2000)
RoHS compliance (Directive 2002/95/EC)
External drive enclosures
The server supports attachment to external drive enclosures using a RAID controller with external ports or
a SAS host bus adapter. Adapters supported by the server are listed in the
SAS adapters for external
storage
section.
Lenovo System x3750 M4 (8753)
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