Diagnostic programs
Diagnostic programs are used to test hardware components of your computer and
report operating-system-controlled settings that can cause hardware failures. There
are two programs preinstalled on your computer to help you diagnose computer
problems:
v
Lenovo ThinkVantage Toolbox or Lenovo System Toolbox, depending on your
operating system (used when you are running the Windows operating system)
v
PC-Doctor for Rescue and Recovery (used when your Windows operating
system does not start)
Notes:
1.
You can also download the PC-Doctor for DOS diagnostic program from
http://www.lenovo.com/support. See “PC-Doctor for DOS” on page 68 for
detailed information.
2.
If you are unable to isolate and repair the problem yourself after running the
diagnostic programs, save and print the log files created by the diagnostic
programs. You will need the log files when you speak to a Lenovo technical
support representative.
Lenovo ThinkVantage Toolbox
Note:
The Lenovo ThinkVantage Toolbox program is only available on computers
preinstalled with Windows 7 from Lenovo.
The Lenovo ThinkVantage Toolbox program helps you maintain your computer,
improve computing security, diagnose computer problems, get familiar with the
innovative technologies provided by Lenovo, and get more information about your
computer. You can use the Diagnostics feature of the Lenovo ThinkVantage Toolbox
program to test devices, diagnose problems, create bootable diagnostic media,
update system drivers, and review system information.
To diagnose the computer problems by using the Lenovo ThinkVantage Toolbox
program, click
Start
→
All Programs
→
Lenovo ThinkVantage Tools
→
System
Health and Diagnostics
→
Diagnostics
. Follow the instructions on the screen. For
additional information, refer to the Lenovo ThinkVantage Toolbox help system.
Lenovo System Toolbox
Note:
The Lenovo System Toolbox program is only available on computers
preinstalled with Windows Vista or Windows XP from Lenovo.
The Lenovo System Toolbox is a diagnostic program that works through the
Windows operating system and enables you to view symptoms and solutions for
computer problems, access the Lenovo troubleshooting center, update system
drivers, and review system information.
To run the Lenovo System Toolbox, click
Start
→
All Programs
→
Lenovo Services
→
Lenovo System Toolbox
. Follow the instructions on the screen. For additional
information about running the diagnostic program, refer to the Lenovo System
Toolbox help system.
The Lenovo System Toolbox also has problem determination aids that determine
software and usage problems.
Chapter 6. Troubleshooting and diagnostics
67
Содержание 6138A1U
Страница 1: ......
Страница 2: ......
Страница 3: ...ThinkCentre User Guide ...
Страница 8: ...vi User Guide ...
Страница 20: ...12 User Guide ...
Страница 72: ...64 User Guide ...
Страница 84: ...76 User Guide ...
Страница 90: ...82 User Guide ...
Страница 91: ......
Страница 92: ...Part Number 53Y9906 Printed in USA 1P P N 53Y9906 ...