57
Chapter 4. Troubleshooting
The screen is unreadable or distorted.
Make sure that:
The display device driver is installed correctly.
The screen resolution and color quality are correctly set.
The monitor type is correct.
To check these settings, do as follows:
1
Right-click on the desktop, and select
Personalize
from the popup
menu.
2
Click
Display Settings
and check whether the screen resolution and
color quality are correctly set.
3
Click the
Advanced Settings
button.
4
Click the
Adapter
tab.
5
Make sure that the correct device driver name is shown in the
adapter information window.
Note:
The device driver name depends on the video chip that has been
installed on your computer.
6
Click the
Properties
button. If you are prompted for an administrator
password or confirmation, enter the password or provide
confirmation. Check the “Device status” box and make sure the
device is working properly. If not, click the
Troubleshoot
button.
7
Click the
Monitor
tab.
8
Make sure the information is correct.
9
Click the
Properties
button or the
Troubleshoot
button.
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