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Chapter 4. Troubleshooting

Frequently asked questions

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

This section lists frequently asked questions and tells where you can find
detailed answers.

What safety precautions should I follow when using my computer?

See “Chapter 7. Safety, use, and care information“ for detailed
information about safety.

How can I prevent problems with my computer?

See “Chapter 7. Safety, use, and care information” on page 81 of this
guide. More tips can be found in Chapter 1 and 2.

What are the main hardware features of my new computer?

More information can be found in Chapter 1 and 2.

Where can I find the detailed specifications for my computer?

See http://www.lenovo.com/support.

I need to upgrade a device

I need to replace: the hard disk drive, memory, or

the keyboard.

See “Appendix B. Customer Replaceable Units (CRUs)” on page 126 of
this guide.

My computer is not operating properly.

Study the relevant information in Chapter 2.

Содержание 4151A2U

Страница 1: ...Lenovo G530 UG V1 0 cover_en_1 4 Lenovo G530 User Guide ...

Страница 2: ...nd are sold to governmental entities as commercial items as defined by 48 C F R 2 101 with limited and restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F ...

Страница 3: ...R compliant designation Lenovo computers of the following machine types if the ENERGY STAR mark is affixed have been designed and tested to conform to the ENERGY STAR 4 0 program requirements for computers 4446 By using ENERGY STAR compliant products and taking advantage of the power management features of your computer you reduce the consumption of electricity Reduced electrical consumption contr...

Страница 4: ...een inactive for a specified duration To awaken your computer from a Sleep or System Standby mode press any key on your keyboard For more information about these settings refer to your Windows Help and Support information system Table 1 ENERGY STAR power management features by operating system Windows Vista Power plan Balanced Turn off the display After 10 minutes Put the computer to sleep After 2...

Страница 5: ... and operating system when calculating hard disk capacity Hard disk manufacturers use a radix of 1000 i e 1G 1 000MB 1MB 1 000KB 1KB 1 000 bytes However when identifying hard disk capacity operating systems use a radix of 1024 i e 1GB 1 024MB 1MB 1 024KB 1KB 1 024 bytes The standard adopted by your computer is that of the hard disk manufacturers Since the standards adopted by the hard disk manufac...

Страница 6: ...re hard disk mirror and Lenovo Care program files The size of the reserved space for this partition varies according to the model operating system and software of the computer For the sake of safety this partition is not evident which is commonly referred to as a hidden partition In addition after the hard disk is partitioned or formatted the system will assign a certain amount of hard disk space ...

Страница 7: ...nternet 21 Securing your computer 24 Installing device drivers 32 Using the battery and AC adapter 33 Chapter 3 Using external devices 38 Connecting a universal serial bus USB device 38 Connecting an ExpressCard device 39 Connecting an external display 41 Connecting a headphone and audio device 42 Connecting an external microphone 43 Connecting a Bluetooth enabled device specific models only 44 Ch...

Страница 8: ...tenance 109 Appendix A Lenovo Limited Warranty 113 Warranty Information 122 Lenovo warranty service telephone numbers 125 Appendix B Customer Replaceable Units CRUs 126 Appendix C Specifications 129 Specifications 129 Appendix D Notices 131 Notices 131 Wireless related information 134 Electronic emissions notices 137 WEEE and recycling statements 143 EU WEEE Statements 144 Japan Recycling Statemen...

Страница 9: ...1 Chapter 1 Getting to know your computer Top view The illustrations in this manual may differ from the actual product b c d e f g e a ...

Страница 10: ...rilliant text and graphics Lenovo CareSM button 16 Power button Use the power button to turn on the computer System status indicators The system status indicators show the current status of your computer Microphone built in The built in microphone can be used for video conferencing voice narration or simple audio recordings Touch sensor and volume buttons 15 ...

Страница 11: ...Chapter 1 Getting to know your computer 3 Left side view g f e d a b c ...

Страница 12: ...y of the fan louvers otherwise overheating of the computer may occur LAN port 21 VGA port 41 ExpressCard 54 slot 39 Security keyhole Your computer comes with a security keyhole You can purchase a security cable and lock to fit this keyhole Note Before purchasing any security product verify that it is compatible with this type of security keyhole HDMI port specific models only USB 2 0 port 38 ...

Страница 13: ...specific models only 23 USB 2 0 port 38 Optical drive 17 AC power adapter jack Connect the power adapter here to supply power to the computer and charge the internal battery Note To prevent damage to the computer and battery pack use the supplied AC adapter only b d a c ...

Страница 14: ... Built in speakers for rich powerful sound Wireless device switch specific models only Use this switch to disable the wireless radio of all the wireless devices on your computer Microphone jack 43 Headphone 42 Memory card slot specific models only 18 a a b c d e ...

Страница 15: ...Chapter 1 Getting to know your computer 7 Bottom view a c b e d f ...

Страница 16: ...33 Battery latch spring loaded The spring loaded battery latch keeps the battery pack secured in place When you insert a battery pack this latch automatically secures the battery in place To remove the battery hold this latch in the unlocked position WLAN card compartment The wireless network card specific models only can be secured in this compartment for easy access Central processing unit CPU M...

Страница 17: ...y in the system and configures CMOS accordingly during the Power On Self Test POST process There is no hardware or software including BIOS setup required after the memory is installed Note 1 Only purchase expansion modules from authorized retailers of this computer to ensure maximum compatibility and reliability 2 If you only insert one memory card in the compartment plug it into the slot near the...

Страница 18: ... computer to sleep do one of the following Click Start and select Sleep from the Start menu Press Fn F4 Warning Wait until the power indicator light starts blinking indicating that the computer is in sleep state before you move your computer Moving your computer while the hard disk is spinning can damage the hard disk causing loss of data To wake the computer do one of the following Press the powe...

Страница 19: ...k buttons at the bottom of the keyboard To move the cursor on the screen slide your fingertip over the pad in the direction in which you want the cursor to move The functions of the left and right click buttons correspond to those of the left and right mouse buttons on a conventional mouse a d c b ...

Страница 20: ...B device on page 38 Using the keyboard Your computer has a numeric keypad and function keys incorporated in the standard keyboard Numeric keypad The keyboard has keys that when enabled work as a 10 key numeric keypad To enable the numeric keypad press Fn Delete To disable it press Fn NmLk The illustrations in this manual may differ from the actual product ...

Страница 21: ...sing your computer 13 Function key combinations Through the use of the function keys perform useful operations more efficiently To use this feature press and hold the Fn key then press one of the function keys a b ...

Страница 22: ... to other connected display devices Fn F10 Decrease display brightness Fn F11 Increase display brightness Fn F12 Put your computer in hibernation mode Fn Insert ScrLk Enable disable Scroll Lock Fn Delete NmLk Enable disable the Numeric keypad Fn PrtSc SysRq System request Fn Stop Media Player playback Fn Play pause Media Player playback Fn Skip to the previous track Fn Skip to the next track Fn Pg...

Страница 23: ...s and buttons Your computer has several special keys and buttons Touch sensor and volume buttons The illustrations in this manual may differ from the actual product Mute unmute the sound Volume down Volume up Enable disable the touch pad a b c d ...

Страница 24: ...When you press Lenovo Care button to turn on the computer ensure that your computer is not connected with other peripherals such as USB storage device etc otherwise the system may not operate properly Note When your computer is running Windows Vista and if you have the Lenovo Care application installed you can start the application by pressing the Lenovo Care button ...

Страница 25: ...Chapter 2 Using your computer 17 Using the optical drive Playing CDs DVDs disc media You can play your CDs DVDs with various applications such as Windows Media Player Windows Media Center etc ...

Страница 26: ...es with one memory card slot specific models only used to insert a memory card such as an SD Card a MultiMediaCard a Memory Stick or a Memory Stick Pro Note Only use memory cards of the type listed above for more information about the usage read the instructions supplied with the memory card ...

Страница 27: ...a memory card 1 Push the memory card until you hear a click 2 Gently pull the memory card out of the memory card slot Attention Before removing the memory card stop it from working by Windows Safely Remove Hardware utility otherwise it may corrupt your data Retain the dummy card for further use When the slot is not in use insert the dustproof dummy card If you will not use the slot for a long time...

Страница 28: ...hotos or movies and use with various applications such as EasyCapture Windows Live Messenger or Yahoo Messenger and so on Note If you use Windows Vista you need to install a separate third party dedicated application because Windows Vista does not include a program for taking pictures or movies with the integrated camera ...

Страница 29: ...d DSL cable modem connection and local area network LAN wireless LAN for wireless connection and modem port for dial up connection Using LAN port The LAN port accepts a standard RJ 45 connector and allows you to connect the computer to a high speed DSL cable modem connection and local area network LAN ...

Страница 30: ... port as a short circuit in the computer might occur Using wireless LAN specific models only A isotropic antenna system is built into the display for optimal reception enabling wireless communication wherever you are To enable wireless communications do the following 1 Slide the Wireless device switch specific models only to the right 2 Press Fn F5 set Wireless to Enable ...

Страница 31: ...only The modem port accepts a standard telephone cable with one RJ 11 connector and allows dial up access to an Internet service provider ISP Important Do not connect the modem port to a digital circuit cable as the current in the digital circuit may damage the modem ...

Страница 32: ...ission Attach a mechanical lock to the keyhole of the computer Then secure the chain provided on lock to a stationary object Refer to the instructions shipped with the mechanical lock Refer to Left side view on page 3 for the location of the security keyhole Note You are responsible for evaluating selecting and implementing locking devices and security features Lenovo offers no comments judgement ...

Страница 33: ...ny as three different passwords can be used for your computer the Supervisor password the User password and the Hard disk drive HDD password When the Supervisor password is set only the Supervisor password entitles you full control of the computer Supervisor password With a Supervisor password you have full control of the computer When you enter the BIOS Setup Utility with a Supervisor password yo...

Страница 34: ...ayed The BIOS Setup Utility screen opens 2 Select Security using the cursor directional keys 3 Select Set Supervisor Password and press the Enter key The Set Supervisor Password window opens 4 Choose your Supervisor password which can be from one to eight alphanumeric characters in any combination Type it in the Enter New Password field 5 Press the Enter key once to move to the Confirm New Passwor...

Страница 35: ...assword Then press the Enter key once to move to the Enter New Password field type in a new supervisor password 3 Press the Enter key once to move to the Confirm New Password field Retype the password you just entered to verify it 4 Commit your password to memory and press the Enter key To remove password do the following 1 Select Set Supervisor Password and press the Enter key 2 Select Enter Curr...

Страница 36: ...word window opens 4 Choose your user password which can be from one to eight alphanumeric characters in any combination Type it in the Enter New Password field 5 Press the Enter key once to move to the Confirm New Password field Retype the password you just entered to verify it 6 Commit your password to memory and press the Enter key 7 Press F10 to exit 8 Select Yes in the Setup Confirmation windo...

Страница 37: ...ld Press Enter key once to move to the Enter New Password field then type in a new user password in 3 Press the Enter key once to move to the Confirm New Password field Retype the password you just entered to verify it 4 Commit your password to memory and press the Enter key To remove the password do the following 1 Select Set User Password and press the Enter key 2 Type the correct user password ...

Страница 38: ...your computer Press F1 while the initial screen is displayed The BIOS Setup Utility screen opens 2 Select Security using the cursor directional keys 3 Select the Set HDD User Password and press the Enter key 4 Choose your HDD User Password which can be from one to eight alphanumeric characters in any combination Type it in the Enter New Password field 5 Press the Enter key once to move to the Conf...

Страница 39: ...r Set HDD Master Password if the HDD master password have been set and type the correct HDD password in the Enter Current Password field and press the Enter key to move to the Enter New Password field and type in a new HDD password and then retype it in the Confirm New Password field To remove the HDD password select Set HDD User Password or Set HDD Master Password if the HDD master password have ...

Страница 40: ...ormance of each component in your computer Lenovo provides all the drivers you need in your hard disk This assumes current operating system is Windows Vista Notes Most installations require a reboot to update the driver otherwise the system s stability and audio or video may be compromised or you even have to reinstall the operating system ...

Страница 41: ...and spend more time away from the confines of an electrical outlet Mobility has revolutionized business by enabling you to take your work wherever you go With computer batteries you can work anywhere without the need to be tied to an electrical outlet Note The operating system may run slower when using the battery mode Attention Any use of the battery other than the original or Lenovo battery will...

Страница 42: ...ing the AC adapter The power to run your computer can come either from the lithium ion Li ion battery pack provided with it or from AC power through the AC adapter While you use AC power the battery charges automatically The AC adapter that comes with your computer has two basic components 1 The transformer pack that converts AC power for use with the computer 2 The power cord that plugs into the ...

Страница 43: ...o the computer and the battery is installed You need to charge it in any of the following conditions When you purchase a new battery If the battery status indicator starts blinking If the battery has not been used for a long time Before you charge the battery make sure that its temperature is at least 10 degrees Celsius 50 degrees Fahrenheit Charging the battery When you check the battery status a...

Страница 44: ...ery pack A battery pack other than the one specified by Lenovo or a disassembled or modified battery pack is not covered by the warranty Danger If the rechargeable battery pack is incorrectly replaced there is danger of an explosion The battery pack contains a small amount of harmful substances To avoid possible injury Replace only with a battery of the type recommended by Lenovo Keep the battery ...

Страница 45: ...ion if the backup battery is incorrectly stored The lithium battery contains lithium and can explode if it is not properly handled or disposed of Replace only with a battery of the same type To avoid possible injury or death Do not 1 throw or immerse into water 2 allow it to heat to more than 100 degrees C 212 degrees F or 3 attempt to repair or disassemble it Dispose of it as required by local or...

Страница 46: ...ces wait at least five seconds after the computer is shut down to disconnect external devices Connecting a universal serial bus USB device Your computer comes with four Universal Serial Bus compatible with USB 2 0 or USB 1 1 devices such as a keyboard mouse camera hard disk drive printer and scanner USB allows devices to be connected and disconnected without rebooting the computer hot swapping and...

Страница 47: ...wer consumption USB device such as USB ODD use an external device power adapter to avoid possible system shut down Connecting an ExpressCard device Your computer comes with an ExpressCard slot used for connecting ExpressCard devices Only use the ExpressCard 54 module ...

Страница 48: ...e dummy card until you hear a click Gently pull the dummy card out of the ExpressCard slot 2 Slide the ExpressCard in until it clicks into place Removing an ExpressCard 1 Push the ExpressCard until you hear a click 2 Gently pull the ExpressCard out of the ExpressCard slot ...

Страница 49: ...ou can connect an external display to your computer such as VGA monitor Connecting a VGA monitor You can connect a VGA monitor by using a VGA port To connect a VGA monitor plug the display cable to VGA port on your computer Press Fn F7 to switch to the external display ...

Страница 50: ...42 Chapter 3 Using external devices Connecting a headphone and audio device Your computer comes with one headphone jack used for connecting headphones speakers and audio devices ...

Страница 51: ...Chapter 3 Using external devices 43 Connecting an external microphone Your computer comes with an external microphone jack for connecting an external microphone ...

Страница 52: ...s only Your computer can connect to and transfer data wirelessly to Bluetooth enabled devices such as PDAs and cell phones Enabling Bluetooth communications Slide the Wireless device switch to the right Note If you do not need to use the Bluetooth function turn it off to save battery power ...

Страница 53: ...pter 7 Safety use and care information on page 81 of this guide More tips can be found in Chapter 1 and 2 What are the main hardware features of my new computer More information can be found in Chapter 1 and 2 Where can I find the detailed specifications for my computer See http www lenovo com support I need to upgrade a device or I need to replace the hard disk drive memory or the keyboard See Ap...

Страница 54: ...this Guide For the phone numbers of the Customer Support Center nearest to you See Lenovo warranty service telephone numbers on page 125 Where can I find warranty information For the warranty applicable to your computer including the warranty period and type of warranty service see Appendix A Lenovo Limited Warranty on page 113 ...

Страница 55: ...ems on page 51 If a user password is set enter the correct password and press Enter If the user password prompt does not appear the brightness level might be set to minimum brightness Adjust the brightness level by pressing Fn F11 If the screen still remains blank make sure that The battery is installed correctly The AC adapter is connected to the computer and the power cord is plugged into a work...

Страница 56: ...hard disk to the original factory contents using Lenovo Care If you still see only the cursor on the screen have the computer serviced My screen goes blank while the computer is on Your screen saver or power management may be enabled Do one of the following to exit from the screen saver or to resume from sleep or hibernation mode Touch the touch pad Press any key Press the power button ...

Страница 57: ...ve replaced Proof of purchase is required and a fee will be charged for parts and service If you forget your supervisor password Lenovo authorized servicer cannot reset your password You must take your computer to a Lenovo authorized servicer or a marketing representative to have the system board replaced Proof of purchase is required and a fee will be charged for parts and service Keyboard proble...

Страница 58: ...is charged The operating temperature is within the acceptable range See Specifications on page 129 If the battery is charged and the temperature is within range have the computer serviced The critical low battery error message appears and the computer immediately turns off The battery power is getting low Connect the AC adapter to the computer or replace the battery with a fully charged one The co...

Страница 59: ... you cannot turn off the computer reset the computer unsaved data may be lost To reset the computer press and hold the power button for 4 seconds or more If the computer is still not reset remove the AC adapter and the battery Computer screen problems The screen is blank Do the following If you are using the AC adapter or using the battery and the battery status indicator is on press Fn F11 to mak...

Страница 60: ...ctly set 3 Click the Advanced Settings button 4 Click the Adapter tab 5 Make sure that the correct device driver name is shown in the adapter information window Note The device driver name depends on the video chip that has been installed on your computer 6 Click the Properties button If you are prompted for an administrator password or confirmation enter the password or provide confirmation Check...

Страница 61: ...TFT technology Your computer s display contains multiple thin film transistors TFTs A small number of missing discolored or bright dots on the screen might exist all the time A message Unable to create overlay window appears when you try to start DVD playback or You get poor or no playback while running video playback DVD playback or game applications Do either of the following If you are using 32...

Страница 62: ...s The battery cannot be fully charged by the power off method in the standard charge time for your computer For details See Checking battery status in Chapter 2 Your computer shuts down before the battery status indicator shows empty or Your computer operates after the battery status indicator shows empty Discharge and recharge the battery The operating time for a fully charged battery is short Fo...

Страница 63: ...ard disk drive problem The hard disk drive does not work In the Boot menu in BIOS Setup Utility make sure that the hard disk drive is included in the Boot priority order correctly A startup problem The Microsoft Windows operating system does not start Use the Lenovo Care to help solve or identify your problem Other problems Your computer does not respond To turn off your computer press and hold th...

Страница 64: ...oes not start from a device you want See the Boot menu of the BIOS Setup Utility Make sure that the startup sequence in the BIOS Setup Utility is set so that the computer starts from the device you want Also make sure that the device from which the computer starts is enabled In the Boot menu in the BIOS Setup Utility make sure that the device is included in the Boot priority order list ...

Страница 65: ...on about PC Doctor for Windows see the Help for the program When preparing to contact the Customer Support Center be sure to print the test log so that you can rapidly provide information to the help technician Attention If you need help or further information about the problem choose any of the following Lenovo Troubleshooting Center Update System Drivers System Information Running any tests may ...

Страница 66: ...diagnose your system without starting up the operating system To run PC Doctor do as follows 1 Turn off the computer and then turn it on again 2 When the Lenovo logo comes up immediately press the Lenovo Care button F11 or Enter key The Rescue and Recovery workspace opens 3 Click Launch advanced Rescue and Recovery 4 Click Diagnose hardware For more information about PC Doctor see the Help for the...

Страница 67: ...tings and passwords Communicate using the Internet and link to the support site Troubleshoot and diagnose problems using diagnostics Restoring the factory contents The complete backup of all the files and programs that Lenovo preinstalled on your computer may have shipped on recovery discs with your computer or resides in a hidden protected area or partition of the hard disk Although hidden the ba...

Страница 68: ...initially ship with the Product Recovery Program Attention All files on the primary storage drive partition usually drive C will be deleted in the recovery process However before any data is overwritten you will be given the opportunity to save one or more files to other media If your optical drive is not attached to your Lenovo computer during recovery DVD software and CD recording software will ...

Страница 69: ...mputer and then turn it on again 3 When the Lenovo logo comes up immediately press the Lenovo Care button F11 or Enter key The Rescue and Recovery workspace opens 4 Click Full Restore and follow the instructions on the screen Restoring the factory contents using the recovery discs If a set of recovery discs is enclosed with your computer or you have created or purchased recovery discs you can rest...

Страница 70: ...drive until the optical drive to be the first item in the Boot priority order To enter Setup Utility hold F1 key during startup Recovering data If you performed a backup operation using the Rescue and Recovery program you also have one or more backups stored that reflect the contents of the hard disk as it existed at various points in time These backups might be stored on your hard disk or a netwo...

Страница 71: ...n earlier state using any of the stored backups The Rescue and Recovery workspace runs independently of the Windows operating system Therefore you can start it by pressing the Lenovo Care button F11 or Enter key when prompted during startup After the Rescue and Recovery workspace opens you can perform a recovery operation even if you are unable to start Windows ...

Страница 72: ...ading and replacing devices Replacing the battery Danger Use only the battery specified in the parts list for your computer Any other battery could ignite or explode Important Read Chapter 7 Safety use and care information before replacing the battery ...

Страница 73: ...om the computer Note If you are using an ExpressCard the computer might not be able to enter hibernation mode If this happens turn off the computer 2 Close the computer display and turn the computer over 3 Unlock the manual battery latch Holding the spring loaded battery latch in the unlocked position remove the battery pack in the direction shown by arrow 3 2 2 1 1 ...

Страница 74: ...e hard disk drive with one of greater capacity You can purchase a new hard disk drive from your reseller or Lenovo marketing representative Notes Replace the hard disk drive only if you upgrade it or have it repaired The connectors and bay of the hard disk drive were not designed for frequent changes or drive swapping The Rescue and Recovery workspace and the Product Recovery program are not inclu...

Страница 75: ...r in hibernation mode To replace the hard disk drive do the following 1 Turn off the computer then disconnect the AC adapter and all cables from the computer 2 Close the computer display and then turn the computer over 3 Remove the battery 4 Remove the screws that secure the hard disk drive slot cover Attention Handling a hard disk drive Do not drop the drive or subject it to physical shocks Put t...

Страница 76: ...68 Chapter 5 Upgrading and replacing devices 5 Remove the cover 6 Pull the tab in the direction shown by arrow 1 2 3 ...

Страница 77: ...rame to a new hard disk drive then tighten the screws 0 Put the hard disk drive gently into the hard disk drive bay with the tab facing upwards and the connectors facing each other then push it firmly into space A Reinstall the cover of the hard disk drive slot B Reinstall the screws C Reinstall the battery D Turn the computer over again Connect the AC adapter and the cables to the computer 4 ...

Страница 78: ...es Removing the optical drive To remove the optical drive do the following 1 Remove the screw shown in the figure 2 Gently pull the optical drive out Important Read Chapter 7 Safety use and care information before removing the optical drive 2 1 ...

Страница 79: ...ote Use only the memory types supported by your computer If you incorrectly install the optional memory or install an unsupported memory type a warning beep will sound when you try to start the computer To install an SO DIMM do the following 1 Touch a metal table or a grounded metal object This action reduces any static electricity in your body which could damage the SO DIMM Do not touch the conta...

Страница 80: ...e screws that secure the thermal slot cover b Remove the thermal slot cover 6 If two SO DIMMs are already installed in the memory slot remove one of them to make room for the new one by pressing out on the latches on both edges of the socket at the same time Be sure to save the old SO DIMM for future use 2 1 1 ...

Страница 81: ...socket Press the DIMM firmly and pivot it until it snaps into the place Make sure that it is firmly fixed in the slot and does not move easily 8 Reinstall the thermal slot cover 9 Reinstall the battery 0 Turn the computer over and reconnect the AC adapter and the cables to the computer 1 1 2 ...

Страница 82: ...d must be installed in SLOT 0 lower slot but not in SLOT 1 upper slot To make sure that the SO DIMM is installed correctly do as follows 1 Turn the computer on 2 Hold F1 key during startup and the BIOS Setup Utility screen opens The Total Memory item shows the total amount of memory installed in your computer a b a b ...

Страница 83: ...tells where to find the replacement instructions Setup Poster User Guide Online Hardware Main tenance Manual Online Video Self service CRUs AC adapter X Power cord for AC adapter X Battery X X X Bottom access doors X X X Hard disk drive X X X Memory X X X Optical drive X X X Optional service CRUs PCI Express Mini Card for wireless LAN X X ...

Страница 84: ...what to do if you experience a problem with your computer and whom to call for service should it be necessary Microsoft Service Packs are the latest software source for Windows product updates They are available by means of a Web download connection charges may apply or from a disc For more specific information and links go to the Microsoft Web site at http www microsoft com Lenovo offers Up and R...

Страница 85: ...he product name and your machine type number You may also find help by visiting Lenovo forums at http forums lenovo com lnv Calling the customer support center If you have tried to correct the problem yourself and still need help during the warranty period you can get help and information by telephone through the Customer Support Center The following services are available during the warranty peri...

Страница 86: ... Installation and maintenance of application programs To determine if your Lenovo hardware product is under warranty and when the warranty expires go to http www lenovo com support and click Warranty and follow the instructions on the screen Refer to your Lenovo hardware warranty for a full explanation of Lenovo warranty terms Be sure to retain your proof of purchase to obtain warranty service If ...

Страница 87: ...re and software configuration information for your system Note Telephone numbers are subject to change without notice For the latest list of Customer Support Center telephone numbers and hours of operation visit the Support Web site at http www lenovo com support If the number for your country or region is not listed contact your Lenovo reseller or Lenovo marketing representative ...

Страница 88: ...viders authorized to perform warranty service Service methods and procedures vary by country and some services might not be available in all countries Service centers in certain countries might not be able to service all models of a particular machine type In some countries fees and restrictions might apply at the time of service To determine whether your computer is eligible for International War...

Страница 89: ...lly if misused To reduce these risks follow the instructions included with your product observe all warnings on the product and in the operating instructions and review the information included in this document carefully By carefully following the information contained in this document and provided with your product you can help protect yourself from hazards and create a safer computer work enviro...

Страница 90: ... attempt to diagnose the situation yourself Contact the Customer Support Center for further guidance For a list of Service and Support phone numbers see http www lenovo com support Frequently inspect your computer and its components for damage or wear or signs of danger If you have any question about the condition of a component do not use the product Contact the Customer Support Center or the pro...

Страница 91: ... the computer product the power cord or power adapter The computer product power cord or power adapter has been exposed to water The product has been dropped or damaged in any way The product does not operate normally when you follow the operating instructions Note If you notice these conditions with a product such as an extension cord that is not manufactured for or by Lenovo stop using that prod...

Страница 92: ...s Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs You must closely follow all instructions when installing or replacing parts The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero Before you remove the covers from a product equipped with an ac power cord always make sure tha...

Страница 93: ... power cord and power adapter are intended for use with this product only They should never be used with any other product The power cords shall be safety approved For Germany it shall be H03VV F 3G 0 75 mm2 or better For other countries the suitable types shall be used accordingly Never wrap a power cord around a power adapter or other object Doing so can stress the cord in ways that can cause th...

Страница 94: ...ls and or the connector terminals on a power adapter which can eventually result in overheating Always connect power cords and signal cables in the correct order and ensure that all power cord connectors are securely and completely plugged into receptacles Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating such as deformed plastic at the ac input o...

Страница 95: ...tlets Danger If a receptacle power outlet that you intend to use with your computer equipment appears to be damaged or corroded do not use the outlet until it is replaced by a qualified electrician Do not bend or modify the plug If the plug is damaged contact the manufacturer to obtain a replacement Do not share an electrical outlet with other home or commercial appliances that draw large amounts ...

Страница 96: ...ore information if you have questions about power loads and branch circuit ratings Be sure that the power outlet you are using is properly wired easily accessible and located close to the equipment Do not fully extend power cords in a way that will stress the cords Be sure that the power outlet provides the correct voltage and current for the product you are installing Carefully connect and discon...

Страница 97: ...er of explosion if battery is incorrectly replaced When replacing the lithium coin cell battery use only the same or an equivalent type that is recommended by the manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordi...

Страница 98: ...t and some other parts may become hot Avoid keeping your hands your lap or any other part of your body in contact with a hot section of the computer for any extended length of time When you use the keyboard avoid keeping your palms on the palm rest for a prolonged period of time Your computer generates some heat during normal operation The amount of heat depends on the amount of system activity an...

Страница 99: ...le using it Never use the AC adapter to warm your body Extended contact with your body even through clothing may cause a skin burn For your safety always follow these basic precautions with your computer Keep the cover closed whenever the computer is plugged in Regularly inspect the outside of the computer for dust accumulation Remove dust from vents and any perforations in the bezel More frequent...

Страница 100: ...tect against possible injury due to this situation and to reduce the risk of damage to your computer do the following Always store CD DVD discs in their original packaging Always store CD DVD discs out of direct sunlight and away from direct heat sources Remove CD DVD discs from the computer when not in use Do not bend or flex CD DVD discs or force them into the computer or their packaging Check C...

Страница 101: ...power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product Whenever possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords battery pack and all the cables before you open the de...

Страница 102: ...nnectors 4 Attach power cords to outlets 5 Turn devices ON To disconnect 1 Turn everything OFF 2 First remove power cords from outlets 3 Remove signal cables from connectors 4 Remove all cables from devices The power cord must be disconnected from the wall outlet or receptacle before installing all other electrical cables connected to your computer The power cord may be reconnected to the wall out...

Страница 103: ...factory with a CD or DVD drive CD and DVD drives are also sold separately as options CD and DVD drives are laser products The drive s classification label shown below is on the surface of the drive CLASS 1 LASER PRODUCT LASER KLASSE 1 LUOKAN 1 LASERLAITE APPAREIL A LASER DE CLASSE 1 KLASS 1 LASER APPARAT Example of the label ...

Страница 104: ...f the laser system and the optical storage drive ensures that there is no exposure to laser radiation above a Class 1 level during normal operation user maintenance or servicing When a CD or DVD drive is installed note the following handling instructions Danger Use of controls adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure Do...

Страница 105: ... The LCD is made of glass and rough handling or dropping the computer can cause the LCD to break If the LCD breaks and the internal liquid crystal material contacts the eyes mouth or clothing take the following actions immediately In case contact to the eyes or mouth rinse with large amount of running water for more than 15 minutes If any symptoms are present after washing get medical care In case...

Страница 106: ...heat is a function of the level of system activity and battery charge level Extended contact with your body even through clothing could cause discomfort or eventually a skin burn When the AC adapter is connected to an electrical outlet and your computer it generates heat Do not place the adapter in contact with any part of your body while using it Never use the AC adapter to warm your body Extende...

Страница 107: ...liance and is exposed for an extended time to air containing negative ions it may become electrostatically charged Such a charge may be discharged through your hands when you touch the keyboard or other parts of the computer or through connectors on I O devices connected to it Even though this kind of electrostatic discharge ESD is the opposite of a discharge from your body or clothing to the comp...

Страница 108: ...ther circuit boards by the edges Never touch exposed circuitry Prevent others from touching components When you install a static sensitive option or CRU touch the static protective package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity in the package and your body Whenever possible remove...

Страница 109: ... turn off attached devices and disconnect cords and cables Be sure your computer is in sleep or hibernation mode or turned off before moving it This will prevent damage to the hard disk drive and data loss When picking up your open computer hold it by the bottom Do not pick up or hold your computer by the display Use a quality carrying case that provides adequate cushion and protection Do not pack...

Страница 110: ...efore closing the tray When installing your hard disk follow the instructions shipped with your hardware and apply pressure only where needed on the device Data safety Do not delete unknown files or change the name of files or directories that were not created by you otherwise your computer software might fail to work Be aware that accessing network resources can leave your computer vulnerable to ...

Страница 111: ...r office buildings If you are not sure which kind of phone line you are using contact your telephone company Your computer might have both an Ethernet connector and a modem connector If so be sure to connect your communication cable to the correct one so your connector is not damaged Register your Lenovo products with Lenovo refer to the Web page http www lenovo com support This can help authoriti...

Страница 112: ... Express Card When transferring data to or from a Flash Media Card such as an SD card do not put your computer in sleep or hibernation mode before the data transfer is complete To do so might cause damage to your data Cleaning the cover of your computer Occasionally clean your computer as follows 1 Prepare a mixture of a gentle kitchen use detergent one that does not contain abrasive powder or str...

Страница 113: ...t the power cord before cleaning the computer Cleaning your computer keyboard 1 Apply some isopropyl rubbing alcohol to a soft dust free cloth 2 Wipe each keytop surface with the cloth Wipe the keys one by one if you wipe several keys at a time the cloth may hook onto an adjacent key and possibly damage it Make sure that no liquid drips onto or between the keys 3 Allow to dry 4 To remove any crumb...

Страница 114: ...re of isopropyl alcohol and water that does not contain impurities 4 Wring out as much of the liquid as you can 5 Wipe the display again do not let any liquid drip into the computer 6 Be sure to dry the display before closing it Accessibility and comfort As your computer enables you to work in so many places it is important that you remain attentive to good posture good lighting and proper seating...

Страница 115: ...sier and bring you the maximum benefits of your computer Keeping in mind such basics as good lighting and proper seating for example can help you improve your performance and achieve greater comfort Note This example shows someone in a conventional setting Even if you work in a casual less conventional setting many of the tips in this section still apply Develop good habits and they will serve you...

Страница 116: ...lighting or outside sources of light Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly Press Fn F10 F11 to adjust display brightness Head Position Keep your head and neck in a comfortable and neutral vertical or upright position Chair Use a chair that gives you good back support and seat height adjustment Use chair adjustments to best suit you...

Страница 117: ...ce Questions about vision Your computer s visual display screen is designed to meet the highest standards and to provide you with clear crisp images and large bright displays that are easy to see yet easy on the eyes Of course any concentrated and sustained visual activity can be tiring If you have questions on eye fatigue or visual discomfort consult a vision care specialist for advice Maintenanc...

Страница 118: ...e pull down menu 4 Check the capacity of the hard disk drive 5 Click the OK button to close the properties window 2 Empty your recycle bin on a regular basis 3 Use Diskeeper Lite or the Microsoft Disk Defragmenter on your hard disk drive on a regular basis to improve data seek and read time To start the Disk Defragmenter click Start All Programs Accessories System Tools Disk Defragmenter To free u...

Страница 119: ...lenovo com support to keep up to date with current drivers and revisions Keep up to date on device drivers on other non Lenovo hardware You might want to read the device driver information release notes prior to updating for compatibility or known issues Keep a log book Entries might include major hardware or software changes driver updates minor issues you have experienced and how you resolved th...

Страница 120: ... machine is producing error codes it is helpful to have the error screen on or the message written down Device drivers are programs that contain instructions for the operating system about how to operate or drive a certain piece of hardware Each hardware component on your computer has its own specific driver If you add a new component the operating system needs to be instructed on how to operate t...

Страница 121: ...ting The warranty period and type of warranty service that apply to your product are designated below under the section titled Warranty Information THIS WARRANTY IS YOUR EXCLUSIVE WARRANTY AND REPLACES ALL OTHER WARRANTIES OR CONDITIONS EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SOME STATES OR JURISDI...

Страница 122: ...ovider for location specific information What your service provider will do to correct problems When you contact a Service Provider you must follow the problem determination and resolution procedures specified Your Service Provider will attempt to diagnose and resolve your problem over the telephone e mail or through remote assistance Your Service Provider may direct you to download and install de...

Страница 123: ... or part the replaced product or part becomes Lenovo s property and the replacement product or part becomes your property Only unaltered Lenovo products and parts are eligible for replacement The replacement product or part provided by Lenovo may not be new but it will be in good working order and at least functionally equivalent to the original product or part The replacement product or part shal...

Страница 124: ... Data that you did not delete you are in compliance with all applicable laws Use of personal information If you obtain service under this warranty Lenovo will store use and process information about your warranty service and your contact information including name phone numbers address and e mail address Lenovo will use this information to perform service under this warranty and to improve our bus...

Страница 125: ... by any third party products including those that Lenovo may provide or integrate into the Lenovo product at your request and any technical or other support such as assistance with how to questions and those regarding product set up and installation This warranty is voided by removal or alteration of identification labels on the product or its parts Limitation of liability Lenovo is responsible fo...

Страница 126: ...not apply to damages for bodily injury including death and damage to real property or tangible personal property for which Lenovo is liable under law This limit also applies to Lenovo s suppliers resellers and your Service Provider It is the maximum amount for which Lenovo its suppliers resellers and your Service Provider are collectively responsible UNDER NO CIRCUMSTANCES SHALL LENOVO ITS SUPPLIE...

Страница 127: ...ration in India shall be held in accordance with the laws of India then in effect The arbitration award shall be final and binding on the parties without appeal Any award shall be in writing and set forth the findings of fact and the conclusions of law All arbitration proceedings including all documents presented in such proceedings shall be conducted in the English language and the English langua...

Страница 128: ...omercializados dentro del Territorio de los Estados Unidos Mexicanos En caso de conflicto se aplicarán los términos de este Suplemento Todos los programas de software precargados en el equipo sólo tendrán una garantía de treinta 30 días por defectos de instalación desde la fecha de compra Lenovo no es responsable de la información incluida en dichos programas de software y o cualquier programa de ...

Страница 129: ...do más cercano para obtener las aprobaciones necesarias o la información relacionada con el envío del producto y la dirección de envío Para obtener una lista de los Centros de servicio autorizados por favor visite http www lenovo com mx es servicios Manufactured by China IIPC Shenzhen China two plants ISH2 Building No 3 Guanglan Road and Shuncang Building No 6 Guanglan Road Futian Free Trade Zone ...

Страница 130: ...r Service Provider will provide repair or exchange service depending on the type of warranty service specified for your product and the available service Scheduling of service will depend upon the time of your call parts availability and other factors Product or Machine Type Warranty Period Type of Warranty Service Notebook 4446 Parts and Labor 1 year limited warranty 1 4 ...

Страница 131: ...vo to have Lenovo install Self service CRUs for you You may find a list of CRUs and their designation in the publication that ships with your product or at www lenovo com CRUs The requirement to return a defective CRU if any will be specified in the materials shipped with a replacement CRU When return is required 1 return instructions a prepaid return shipping label and a container will be include...

Страница 132: ...eturn delivery of the product to you 4 Customer Carry In or Mail In Service Under Customer Carry In or Mail In Service your product will be repaired or exchanged at a designated service center with delivery or shipping arranged by you You are responsible to deliver or mail as your Service Provider specifies prepaid by you unless specified otherwise the product suitably packaged to a designated loc...

Страница 133: ...vo Transportation charges both ways are paid by Lenovo Failure to use the carton in which the replacement product was received may result in your responsibility for damage to the failed product during shipment You may be charged for the replacement product if Lenovo does not receive the failed product within thirty 30 days of your receipt of the replacement product Lenovo warranty service telephon...

Страница 134: ...l service CRUs can be removed and installed by customers or during the warranty period by a Lenovo service technician Lenovo notebook computers contain both self service and optional service CRUs Self service CRUs these CRUs can be unplugged or are secured by no more than two screws Examples of this type of CRU are the AC adapter the power cord the battery and the hard drive In some products such ...

Страница 135: ... service CRUs Additionally Setup Poster provides instructions for several critical CRUs If you are unable to access these instructions or if you have difficulty replacing a CRU you can use the following additional resource The Customer Support Center For the telephone number of the Support Center for your country or region see Lenovo Warranty Service Telephone Numbers on page 125 ...

Страница 136: ...o find the replacement instructions Setup Poster User Guide Online Hardware Main tenance Manual Online Video Self service CRUs AC adapter X Power cord for AC adapter X Battery X X X Bottom access doors X X X Hard disk drive X X X Memory X X X Optical drive X X X Optional service CRUs PCI Express Mini Card for wireless LAN X X ...

Страница 137: ...t Temperature Operating with no optical disc in the drive 5 to 35 C 41 to 95 F Operating with an optical disc in the drive 10 to 35 C 50 to 95 F Note When you charge the battery pack its temperature must be at least 10 C 50 F Relative humidity Operating with no optical disc in the drive 8 to 95 Operating with an optical disc in the drive 8 to 80 ...

Страница 138: ... integrated graphics card 90 W with discrete graphics card Note For models with discrete graphics card the supplied 90W AC adapter with the unit is recommended Otherwise it will cause AC adapter overheat or machine malfunction Battery pack Lithium ion Li Ion battery pack Nominal voltage 11 1 V dc Capacity 57 Wh or 53 Wh ...

Страница 139: ...ate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Di...

Страница 140: ...s All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for conven...

Страница 141: ... and has an Export Classification Control Number ECCN of 4A994 b It can be re exported except to any of the embargoed countries in the EAR E1 country list Television output notice The following notice applies to models that have the factory installed television output feature This product incorporates copyright protection technology that is protected by U S patents and other intellectual property ...

Страница 142: ...tandard on Wireless LANs as defined and approved by the Institute of Electrical and Electronics Engineers The Wireless Fidelity WiFi certification as defined by the Wi Fi Alliance Bluetooth Daughter Card is designed to be interoperable with any Bluetooth product that is compliant to Bluetooth Specification 2 0 EDR as defined by the Bluetooth SIG Following profiles are supported by Bluetooth Daught...

Страница 143: ...ress Mini Card and Bluetooth Daughter Card operate within the guidelines found in radio frequency safety standards and recommendations Lenovo believes the integrated wireless cards are safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpr...

Страница 144: ...rence to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization e g airport or hospital you are encouraged to ask for authorization to use Wireless LAN PCI Express Mini Card or Bluetooth Daughter Card prior to turning on the computer ...

Страница 145: ... a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an...

Страница 146: ...e and 2 this device must accept any interference received including interference that may cause undesired operation Responsible party Lenovo United States Incorporated 1009 Think Place Building One Morrisville NC 27650 U S A Telephone 919 294 5900 Industry Canada Class B Emission Compliance Statement This Class B digital apparatus complies with Canadian ICES 003 Avis de conformité à la réglementat...

Страница 147: ...en und zu betreiben Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo verändert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes über die elektromagne...

Страница 148: ...and GmbH Gropiusplatz 10 D 70563 Stuttgart Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B European Union Compliance Statement Class B Compliance European Union Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on...

Страница 149: ...tion against interference with licensed communication devices Properly shielded and grounded cables and connectors must be used in order to reduce the potential for causing interference to radio and TV communications and to other electrical or electronic equipment Such cables and connectors are available from Lenovo authorized dealers Lenovo cannot accept responsibility for any interference caused...

Страница 150: ...Japan Compliance Statement for Power line Harmonics A statement of compliance to the IEC 61000 3 2 harmonics standard is required for all products connecting to the power mains and rated less than 20A per phase Korea Class B ...

Страница 151: ...nology IT equipment to responsibly recycle their equipment when it is no longer needed Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products Information on product recycling offerings can be found on Lenovo s Internet site at http www pc ibm com ww lenovo about environment ...

Страница 152: ...ropean Union This label is applied to various products to indicate that the product is not to be thrown away but rather reclaimed upon end of life per this Directive Users of electrical and electronic equipment EEE with the WEEE marking per Annex IV of the WEEE Directive must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the retur...

Страница 153: ...motion of Effective Utilization of Resources Lenovo Japan provides through its PC Collecting and Recycling Services for the collecting reuse and recycling of disused computers and monitors For details visit the Lenovo Web site at www ibm com jp pc service recycle pcrecycle http www ibm com jp pc service recycle pcrecycle Pursuant to the Law for Promotion of Effective Utilization of Resources the c...

Страница 154: ...um ion battery pack or a nickel metal hydride battery pack If you are a company employee who uses a Lenovo notebook computer and need to dispose of a battery pack contact the proper person in Lenovo sales service or marketing and follow that person s instructions You also can refer to the instructions at www ibm com jp pc environment recycle battery http www ibm com jp pc environment recycle batte...

Страница 155: ...f it sensitive is stored on a storage device called the hard disk Before you dispose of sell or hand over your computer you need to delete that data Handing your computer over to someone else without deleting the loaded software such as operating systems and application software may even violate License Agreements You are advised to check the terms and conditions of those Agreements Deleting the d...

Страница 156: ...use of special software for data recovery There is a risk that people of bad faith may read and misuse the critical data on hard disks for unexpected purposes To prevent the leakage of data it becomes very important that you take responsibility for deleting all the data from the hard disk when you dispose of sell or hand over your computer You can destroy the data physically by smashing the hard d...

Страница 157: ...countries or both Access Connections Lenovo Lenovo CareSM Rescue and Recovery Microsoft Windows and Windows Vista are trademarks or registered trademarks of Microsoft Corporation in the United States other countries or both Other company product or service names may be trademarks or service marks of others ...

Страница 158: ...environment 135 C Caring your computer 98 Cleaning Computer cover 104 Computer display 106 Computer keyboard 105 Customer support center 77 D Display Cleaning 105 Drivers 32 E ExpressCard 54 slot 4 F FCC Statement 137 Frequently Asked Questions 45 Function key combinations 13 H Hard disk drive problems 55 Headphone jack 6 42 ...

Страница 159: ... 21 K Keyboard Problems 49 Using 12 L Lenovo care button 2 M Maintenance 109 Microphone Built in 2 External 6 43 Multi media reader slot 6 N Notice Electronic emissions 137 EU environmental 140 for US Users 147 Numeric keypad 12 O Optical drive 5 17 P Password Problems 49 Using 25 Power button 2 Problems Battery 54 ...

Страница 160: ...S Security 24 Security keyhole 4 Speaker 6 Specifications 129 Storage media Handling 102 T Touch pad 11 Touch sensor and volume buttons 15 Troubleshooting 47 U USB port 4 5 38 V VGA port 4 41 Volume button 15 W Warranty information 113 Web Help 77 Wireless LAN Connecting 22 Interoperability 134 Switches 6 22 Usage environment 135 WLAN 8 ...

Страница 161: ...Lenovo G530 UG V1 0 cover_en_2 3 ...

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