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Lenovo 3000 C315, Руководство пользователя

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This chapter contains the following 
topics:

  Troubleshooting and Problem Resolution

 

Note: 

The description of the TV-Tuner card 

in this manual is only used for the machines 
which have the TV-Tuner card. It does not 
apply to those machines that do not have a 
TV-Tuner card.

User Guide

47

Chapter

Troubleshooting and Confirming 
Setup

Содержание 3000 C315

Страница 1: ...Version 1 0 2010 01 User Guide C310 C315 Series 31041659 ...

Страница 2: ...y Guide that you received with this product for the latest safety information Reading and understanding this safety information reduces the risk of personal injury or damage to your product Danger Be aware of extremely hazardous or lethal situations Attention Be aware of possible damage to programs devices or data Note Pay attention to this important information Copyright Lenovo 2010 ...

Страница 3: ......

Страница 4: ... 8 Using the Remote Control 13 Chapter 2 Lenovo Touch Control Software Operating Instructions 17 2 1 Startup and Configuration 18 2 2 Lenovo Touch screen User Gesture Instructions 24 2 3 Precautions when using Lenovo Touch 32 Chapter 3 Using the Rescue System 35 3 1 OneKey Recovery 36 3 2 Driver and Application Installation 36 3 3 System Setup 37 3 4 System Backup 38 3 5 System Recovery 38 3 6 Cre...

Страница 5: ...Errors 45 5 5 Defragmenting the Disk s 45 5 6 Performing Daily Maintenance Tasks 45 Chapter 6 Troubleshooting and Confirming Setup 47 6 1 Troubleshooting Display Problems 48 6 2 Troubleshooting Audio Problems 49 6 3 Troubleshooting Software Problems 49 6 4 Troubleshooting Problems with Optical Drives and Hard Disks 50 6 5 Special considerations for troubleshooting Windows 51 ...

Страница 6: ...the following topics Computer hardware introduction Information on computer connections Note The descriptions in this chapter might vary from your computer depending on computer models and configurations User Guide 1 Using the Computer Hardware ...

Страница 7: ...2 User Guide 1 1 Front view LCD On Off Brightness up Volume up Brightness down Volume down Power button ...

Страница 8: ... Guide 1 2 Left and right view of the computer Attention Be sure not to block any air vents on the computer Blocked air vents may cause thermal problems 1 2 3 Memory card reader Optical drive slot USB ports 2 ...

Страница 9: ...view of the computer 1 2 3 4 5 6 7 8 Power connector USB ports Some models have 4 USB ports TV tuner Select models only IEEE 1394 connector PS 2 keyboard connector Headphone connector Ethernet connector Microphone connector ...

Страница 10: ...l The stand provides stability to the computer it is not a removable part Attention 1 The computer stand must remain installed at all times to ensure maximum system stability 2 Make sure the angle of the computer is at least 12 degrees from the vertical otherwise the computer will be unstable and could fall over To open the computer stand do the following ...

Страница 11: ...oltage rating before you connect the equipment to an electrical outlet to ensure that the required voltage and frequency match the available power source If your computer uses an AC adapter Note Use only the Lenovo provided AC adapter approved for use with this device Use of another AC adapter may cause a fire or explosion 1 5 2 Connect the keyboard cable to the appropriate keyboard connector PS2 ...

Страница 12: ...ter when you want to listen to music or other sounds without disturbing anyone 1 5 5 If you have powered speakers with an adapter This picture is only a sketch print it does not show the actual figure of the speaker a Connect the cable that runs between the speakers if necessary On some speakers this cable is permanently attached b Connect the adapter cable to the speaker if necessary On some spea...

Страница 13: ...the speakers to the Headphone port on the computer d Connect the plug to the power source Note Some models are not equipped with external speakers 1 5 7 Connect any additional devices that you have Your computer might not have all connectors shown 1 2 3 4 1394 USB connector Use this connector to attach a device that requires a USB connection Network adapter connector Use this connector to attach t...

Страница 14: ...roperly to grounded electrical outlets 1 Plug the power adapter cord into the back of the computer 2 Plug the power cord into the AC adapter 3 Plug the power cord into an AC power source 1 5 9 If your computer is equipped with a Memory Card Reader Connector it is able to read write data from MS MS pro xD SD SD pro MMC ...

Страница 15: ...ess the power button which is located on the bottom right of the screen to turn on the computer Note The LCD ON OFF indicator will be light when you press the button If you press the wrong button the screen might be turned off Then you need to turn on the screen again ...

Страница 16: ...11 User Guide Hold the computer tightly when you carry it ...

Страница 17: ...PC with integrated Lenovo core technology and you can also use any other installed programs on the computer Notes Some models are not equipped with the LVT program The LVT key on the keyboard is disabled in the models without the LVT program F2 Your computer has the Lenovo Rescue System installed To learn more about this program turn on the computer and when the Lenovo logo appears press the F2 ke...

Страница 18: ... Remote Control Only some models are equipped with remote control The remote control only shipped with some types of computers works with the remote control receiver on the chassis Adjust the angle of the remote control properly ...

Страница 19: ...wn Left Right OK Confirm Back Details Guide This function is not available in Microsoft Windows operating systems Shows live TV on the currently selected channel Displays the Recorded TV page in Windows Media Center Play Pause Stop Record Fast Forward Rewind Skip Replay ...

Страница 20: ...Media Center Turns volume up down Previous next channel Mute DVD menu Power supply standby 0 9 Number or Letter buttons key key CLEAR Clear ENTER Enter Teletext ON OFF Selected models only Red Green Yellow Blue Selected models only ...

Страница 21: ...16 User Guide ...

Страница 22: ...r Lenovo Touch Control Software Operating Instructions This chapter contains the following topics Startup and Configuration Lenovo Touch screen User Gesture Instructions Precautions when using Lenovo Touch User Guide 17 ...

Страница 23: ...ice through which the user s hand can transmit coordinate information to the computer Utilizing this technology allows the user to operate the computer by gently touching the pictures or words on the computer screen with your fingers 2 1 Startup and Configuration 2 1 1 Enabling Disabling the Touch Screen Lenovo Touch Control software by default is pre installed in the computer operating system Aft...

Страница 24: ...click Disable Touch Attention If the Lenovo Touch Control icon is not shown in the notification area of the taskbar please click Start All Programs Lenovo LenovoTouch Lenovo Touch Control and then the Lenovo Touch Control icon will appear in the notification area of the taskbar ...

Страница 25: ...you are touching it or it stops reacting please follow the steps below to calibrate it 1 In the notification area of the taskbar at the bottom of the screen click on the Lenovo Touch Control icon and in the pop up window select Configuration 2 In the Lenovo Touch Control window click the Adjustment Tool button ...

Страница 26: ...quence After finishing these operations the calibration screen will disappear and the screen calibration is complete Please touch the target point shown on the display Attention While in use whenever the touch screen reacts in a different place from where you are touching it or it stops reacting just start the calibration program ...

Страница 27: ...the bottom of the screen click on the Lenovo Touch Control icon and in the pop up window select Configuration 2 In the Lenovo Touch Control window check the Automatically enable touch at startup box and then close this window 3 If you do not wish to enable this function at start up uncheck the Automatically enable touch at startup box Attention All configurations will take effect after the compute...

Страница 28: ... the notification area of the taskbar at the bottom of the screen click the Lenovo Touch Control icon and in the pop up window select Configuration 2 In the Lenovo Touch Control window click the Reset Default Setting button and when the pop up dialogue box prompts that The default setting has been restored click OK to finish the operation ...

Страница 29: ... a pressureless touchrecognition method which in order for you to operate the main computer only requires you to gently touch the items on the screen with your fingers or make a simple hand gesture 2 2 1 Basic Hand Gestures 1 Single Click Double Click For the desired item on the touch screen use one finger to touch it very gently one or two times thereby performing the single click or double click...

Страница 30: ...screen press and hold your finger on the screen until a circle appears After lifting your finger from the touch screen a menu bar will pop up Through these steps you perform the single finger right click operation This is similar to the action of clicking the right mouse button ...

Страница 31: ...gain Through these steps you perform the double finger right click operation The area where Finger 1 is placed can be used to show the right click menu or perform related operations 1 2 4 Dragging Movement First use your finger to touch the desired item on the screen and hold it there then make a dragging movement This is similar to the click and drag movement you can make with a mouse ...

Страница 32: ...gs a high speed horizontal sliding movement can achieve a forward or back operation such as the Forward and Back operations in the IE browser or Previous and Next slide operations in the slideshow mode of Windows Photo Viewer about 5 FP 6 Rolling Movement When you move your finger vertically or horizontally on the touch screen this is called a Rolling Operation This operation is similar to moving ...

Страница 33: ...ers By increasing or decreasing the distance you can perform a zoom in or zoom out operation For example you can enlarge or reduce the picture size in Windows Photo Viewer 8 Rotation Operation Use two fingers to lightly touch the desired item on the touch screen then rotate in the desired direction For example you can rotate the picture which is being displayed in Windows Photo Viewer ...

Страница 34: ...enter Flicks Training The user can perform operations according to the advice given on the screen 2 For more detailed configurations you can click the Flicks icon in the notification area of the taskbar at the bottom of the screen then click Customize your flicks setting in the Flicks pop up window In the Pen and Touch window the user can adjust more settings related to Pen and Touch according to ...

Страница 35: ...30 User Guide On the Flicks tab you can Select commonly used Flicks operation groups Adjust the sensitivity of the touch screen ...

Страница 36: ...t touch actions which you wish to adjust By clicking Settings you can adjust the Speed and Spatial Tolerance parameters to match the user s natural way of double clicking You can double click the image on the lower right corner to test this Enable disable touch points Notes Users can obtain more help information from the Help and Support menu in Windows ...

Страница 37: ... and frame with a soft cloth after turning the computer off Note that when wiping the screen wipe it from top to bottom and do not wipe upwards 4 Remove in time any dust accumulated in the four corners of the screen and the bottom of the screen frame so as to prevent accumulated dust from interfering the touching and positioning function of the screen Do not place or drop any obstructive object in...

Страница 38: ...rations Notes To learn accurate hand gesture operations the user can consult this manual and also the related Windows help 7 In order to achieve a better degree of touch screen sensitivity the user should avoid placing the screen too close to an artificial light source or in the direct path of strong sunlight 8 The touch screen does not function in Rescue System mode 9 The touch screen also does n...

Страница 39: ...34 User Guide ...

Страница 40: ...ings or to the last system backup status using OneKey Recovery With this operation all of the existing data on drive C will be lost whereas the content and format of the other partitions of the hard disk drive will remain unchanged If you want to install an operating system and back it up with OneKey Recovery you must format the C partition in NTFS format and install the operating system on the C ...

Страница 41: ...usly backed up state Detailed Operation Procedure 1 Turn on the computer When the Lenovo logo appears press the F2 key on the keyboard to start the Rescue System then you can select OneKey Recovery Note System Recovery will overwrite all of the data on drive C To prevent loss of data be sure to back up relevant data before performing system recovery 2 Follow the onscreen instructions to select the...

Страница 42: ...nually according to the prompts Notes 1 It is recommended not to install the software which is already on the computer 2 Before accessing the operating system make sure that the Drivers and Application installation has been installed automatically After that the manual installation function can be used 3 3 System Setup System Setup configures the network configuration for the Lenovo Rescue System ...

Страница 43: ...the Windows system click Start All Programs Lenovo Lenovo Rescue System After starting the procedure click System Backup to back up your system partition according to the prompts 3 5 System Recovery Reboot your computer into the system recovery environment You can choose to restore to a system backup point or the initial state 3 6 Create Recovery Disc Create a bootable recovery disc from current s...

Страница 44: ...wing topics Computer software instructions Note The interface and function of each of these features are subject to the actual software that was shipped with the computer model that you purchased User Guide 39 Chapter Using the Computer Software ...

Страница 45: ...t drag and drop the files to be recorded onto their appropriate data music or video icon 4 1 2 Starting the Burner Software 1 Choose All Programs Lenovo Power2Go Power2Go from the Start menu to launch the burner program 2 Choose a task for the burner from the task list Then start the burner to record files 3 You can choose the medium to burn from the disc type and then click the OK icon to access ...

Страница 46: ...unch the antivirus software 4 2 2 Scanning for Viruses Click Scan on the Security Center home page Select a task on the Scan Options pane Click Start to launch the scan program Upon completion the software will pop up a system scanning report which lists all virus files detected and you can then quarantine or delete them as required 4 2 3 Check for updates Click Update on the Security Center home ...

Страница 47: ...42 User Guide ...

Страница 48: ...1 2 3 4 5 6 This chapter contains the following topics Daily Maintenance and Tools Instructions User Guide 43 Chapter System Maintenance and Recovery ...

Страница 49: ...pop up box Choose the latest date when the system was running properly Click Next to continue 3 The system will start restoration When all processes run to completion the system displays a message informing you that the restore operation has completed successfully 5 2 Backup and Restore For security purposes you can back up the system status before you install additional software or otherwise modi...

Страница 50: ...the hard disk drive HDD that you want to reorganize then select Properties from the pop up menu 2 Go to the Tools tab from disk Properties and select Defragment Now 3 Select the time and scheme to be used by the defragging program then start the defragmenting program Depending on the amount of defragmentation on the hard disk drive this procedure can take a long time sometimes more than one hour 5...

Страница 51: ...onitor the printer the speakers and the mouse You can use a vacuum cleaner to clean in otherwise inaccessible corners To clean the keyboard thoroughly shut down the computer and scrub it gently with a wet cloth Do not use the keyboard until it is dry Do not do any of the following Allow water to enter the computer Use a heavily dampened cloth Spray water directly onto the surface of the monitor or...

Страница 52: ...ng and Problem Resolution Note The description of the TV Tuner card in this manual is only used for the machines which have the TV Tuner card It does not apply to those machines that do not have a TV Tuner card User Guide 47 Chapter Troubleshooting and Confirming Setup ...

Страница 53: ...Problems Problem Blank screen or no image is displayed on the monitor Troubleshooting and problem resolution Check that the LCD screen has been turned on If not press the LCD On Off button to turn on the LCD If still cannot solve the problem contact to Lenovo Customer Service Problem You need to change display property settings Setting display background and icon properties 1 Right click the deskt...

Страница 54: ...e connected to the computer s side panel headphone connector Problem No sound from headphones Troubleshooting and problem resolution Check the headphone cable connection Ensure that the headphone cable is securely inserted into the headphone connector Adjust the windows volume control Click or double click the speaker icon in the lower right corner of your screen Ensure that the volume is turned u...

Страница 55: ...s Problem The Optical drive is unable to read a CD DVD Troubleshooting and problem resolution 1 Check to determine if there is an optical drive icon in the resource manager of the operating system If not restart your computer If there is still no icon contact Lenovo Service Otherwise continue with the next step of this procedure 2 Confirm that the CD DVD has been properly placed in the drive If no...

Страница 56: ... capacity due to the rounding of totals 6 5 Special considerations for troubleshooting Windows Record the following information that may later be useful in troubleshooting system problems 1 The serial number of the software The serial number was shipped with the computer and was provided separately by the manufacturer The Help Center is unable to retrieve this number 2 The drivers for this compute...

Страница 57: ...52 User Guide ...

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