Chapter 6. Troubleshooting
37
Sound problems
No sound can be heard
from the speaker even
when the volume is turned
up.
•
Make s
u
re
t
ha
t
:
- The M
ut
e f
un
c
ti
o
n
i
s off.
- The combo a
u
d
i
o jack
i
s
n
o
t
u
sed.
- The speaker
i
s selec
t
ed as
t
he playback dev
i
ce.
Battery problems
Your computer shuts down
before the battery status
indicator shows empty.
-or-
Your computer operates
after the battery status indi-
cator shows empty.
•
D
i
schar
g
e a
n
d rechar
g
e
t
he ba
tt
ery.
The computer does not
operate with a fully charged
battery.
•
The s
u
r
g
e pro
t
ec
t
or
in
t
he ba
tt
ery m
ig
h
t
be ac
ti
ve.
T
u
r
n
off
t
he comp
ut
er for o
n
e m
inut
e
t
o rese
t
t
he
pro
t
ec
t
or;
t
he
n
tu
r
n
o
n
t
he comp
ut
er a
g
a
in
.
A hard disk drive problem
The hard disk drive does
not work.
•
I
n
t
he
Boot
me
nu
in
BIO
S
se
tu
p
uti
l
it
y, make s
u
re
t
ha
t
t
he hard d
i
sk dr
i
ve
i
s
in
cl
u
ded
in
t
he
UEFI
correc
t
ly.