Lenovo 20429, Руководство пользователя

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Chapter 6. Troubleshooting
35
BIOS password problems
I forgot my password. • If yo u for g e t yo u r u ser password, yo u m u s t ask t he
sys t em adm ini s t ra t or t o rese t yo u r u ser password.
•
If yo u for g e t yo u r HDD password, a Le n ovo
a ut hor i zed serv i cer ca nn o t rese t yo u r password or
recover da t a from t he hard d i sk. Yo u m u s t t ake yo u r
comp ut er t o a Le n ovo a ut hor i zed serv i cer or a
marke ting represe nt a ti ve t o have t he hard d i sk dr i ve
replaced. Proof of p u rchase i s req ui red, a n d a fee w i ll
be char g ed for par t s a n d serv i ce.
•
If yo u for g e t yo u r adm ini s t ra t or password, a Le n ovo
a ut hor i zed serv i cer ca nn o t rese t yo u r password. Yo u
m u s t t ake yo u r comp ut er t o a Le n ovo a ut hor i zed
serv i cer or a marke ting represe nt a ti ve t o have t he
sys t em board replaced. Proof of p u rchase i s req ui red,
a n d a fee w i ll be char g ed for par t s a n d serv i ce.
Sleep problems
The critical low-battery error
message appears, and the
computer immediately turns
off. •
The ba tt ery power i s g e tting low. Co nn ec t t he AC
adap t er t o t he comp ut er.
The computer enters
sleep mode
immediately after Power-on
self-test (POST). • Make s u re t ha t :
- The ba tt ery i s char g ed.
- The opera ting t empera tu re i s w it h in t he accep t able
ra ng e. S ee “Chap t er 2. Use a n d care I n forma ti o n ” of
Lenovo Safety and General Information Guide .
Note: If t he ba tt ery i s char g ed a n d t he t empera tu re i s w it h in ra ng e, have t he comp ut er serv i ced.