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faqs

Q:

  

My Legrand Home device failed to connect to the Apple Home app.  

What can I do?

A:

 

Perform the following actions to test your connectivity:

•  Make sure your accessory is powered on  
•  If you have a dual band router, connect your phone to a 2 4 GHz Wi-Fi network  

Your 2 4 GHz Wi-Fi network must have a different name from your 5 GHz 

network 

•  Confirm the device’s amber LED is flashing slowly  If not, press and hold the top 

of the paddle for 15 seconds to restore factory settings  

Содержание HKRP10

Страница 1: ...installation guide Smart Switch Room HKRL10 with HomeKit Technology...

Страница 2: ...2 table of contents before you start 3 what you need 4 getting to know your switch 6 7 installation and setup 8 23 specifications 24 25 faqs 25 29 regulatory information 30 33 warranty 34 support 35...

Страница 3: ...ge to other equipment For dry indoor use only Do not use to power medical equipment Not suitable as a disconnecting means Do not use with loads exceeding the device load rating see page 24 Connect the...

Страница 4: ...MAY ALSO NEED Non contact voltage tester pliers wire cutter wire stripper electrical tape flashlight radiant screwless wallplate included wiring leads included and wire nuts included NOTE Exercise ca...

Страница 5: ...5...

Страница 6: ...y default press and hold the top of the paddle for 15 seconds Then remove the device from the Legrand Home app or Apple Home app 2 LED Locator Light Indicates the current state of the device Refer to...

Страница 7: ...State of Light Explanation Slowly Flashing Amber Device is attempting to connect to the network Solid White Connected to Wi Fi and turned off No Light Device is on Rapidly Flashing Amber N Way Pairing...

Страница 8: ...ng light switch multiple times to confirm the power is off NOTES If there are multiple devices next to your existing light switch make sure power is off at the circuit breaker for all of those devices...

Страница 9: ...9 OFF ON OFF ON OFF ON OFF ON OFF ON...

Страница 10: ...s of this guide Do not touch or let hot wires contact other wires 2 LOAD Directs power to your light s 3 NEUTRAL Creates a path to return current to the power source when the device is off Required fo...

Страница 11: ...11 OFF ON OFF ON OFF ON VOLTAGE TESTER Load Supply Hot...

Страница 12: ...ect the neutral wires to the WHITE terminal slots 2 Connect the load wire to any LOAD terminal slot 3 Connect the hot wire to any HOT terminal slot 4 Connect the ground wire to the green wiring lead o...

Страница 13: ...13 OFF ON OFF ON OFF ON Load Supply Hot Terminal screw Terminal slot NOTE For multi gang installations refer to specifications on page 24...

Страница 14: ...secure the smart switch 1 Gently fold the wires into the electrical box Be careful not to pinch a wire or loosen any wire caps 2 Use the device screws to secure the smart switch to the electrical box...

Страница 15: ...15...

Страница 16: ...e 6 for feature details 1 Turn the power back on at the circuit breaker 2 Press the paddle switch to turn your light on and off TROUBLESHOOTING TIP If the device is not powering reference the faqs on...

Страница 17: ...17 OFF ON OFF ON OFF ON OFF ON OFF ON...

Страница 18: ...ate to the smart switch 2 Tighten the device screws to secure the smart switch to the electrical box 3 Angle the end of the screwless wall plate over the top edge of the sub plate Push the screwless w...

Страница 19: ...19 THIS SIDE OUT MOUNT OVER DEVICE THIS SIDE OUT MOUNT OVER DEVICE THIS SIDE OUT MOUNT OVER DEVICE 1 3 2...

Страница 20: ...20...

Страница 21: ...p right corner of the screen Follow the in app directions to complete your device setup When asked to scan your HomeKit Setup Code scan the QR code on your device A copy of the QR code is also located...

Страница 22: ...devices or repeat the setup process tap on the Home Page NOTE Your product natively works with Siri after setup but integration options are also available for your Alexa or Google Assistant Reference...

Страница 23: ...HomeKit Setup Code in a secure area The code is unique to your device App Store is a service mark of Apple Inc registered in the U S and other countries Use of the Works with Apple HomeKit logo means...

Страница 24: ...24 specifications Load Rating Resistive 120 VAC 60 Hz 15 A Incandescent halogen 1800 W Ballast 15 A standard electronic Motor 1 2 HP Legrand reserves the right to change specifications without notice...

Страница 25: ...power back on to the device location Find your non contact voltage tester Place your voltage tester next to each of the wires The voltage tester should indicate which of the two wires is receiving pow...

Страница 26: ...on Is it possible to reset my device A Yes To reset your device to factory settings press and hold the top of the paddle for 15 seconds If you are still experiencing connection issues refer to the faq...

Страница 27: ...ur router Otherwise identify another router to use Reconnect your iOS devices to Wi Fi and make sure your Wi Fi signal is strong Wait until the network frees up if your router performs poorly on conge...

Страница 28: ...tivity Make sure your accessory is powered on If you have a dual band router connect your phone to a 2 4 GHz Wi Fi network Your 2 4 GHz Wi Fi network must have a different name from your 5 GHz network...

Страница 29: ...ed on the device instruction manual or inner packaging If the app displays Couldn t add accessory after scanning the code a Exit the app Make sure it is not running in the background b Restart the app...

Страница 30: ...e operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protect...

Страница 31: ...ncouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the...

Страница 32: ...cated or operating in conjunction with any other antennae or transmitter The antennas used for this transmitter must be installed to provide a separation distance of at least 0 5 cm from all persons a...

Страница 33: ...at the minimum separation distance of 15 mm to the human body Note Any changes or modifications to this device that are not expressly approved by the manufacturer will void the warranty and the user s...

Страница 34: ...the product fails due to a manufacturing defect during normal use return it for a replacement at the store where purchased or contact Technical Support at 1 800 223 4162 option 3 All replacement requ...

Страница 35: ...LLING YOUR DEVICE TALK TO OUR TECHNICAL SUPPORT TEAM PHONE 1 800 223 4162 option 3 8 00 a m to 5 00 p m EST M F EMAIL technical support hs legrand us CHAT https www legrand us support onq aspx Click o...

Страница 36: ...2019 Legrand All Rights Reserved 1507299 Rev D 02 19 Legrand North America 301 Fulling Mill Rd Ste G Middletown PA 17057 1 877 833 3303 www legrand us...

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