brío™ Owners Manual 99301358-b
13
troublesHooting (
wireless Base
)
In the event the adjustable base fails to operate, investigate the symptoms and possible
solutions provided in the chart below:
symPtom
solution
• Verify power cord is plugged into a working,
grounded electrical outlet.
A grounded, electrical surge
protection device is recommended.
Test outlet by
plugging in another working appliance.
• Program the remote control (see
Remote Control
Programming
section of this manual for programming
procedures).
• Unplug power cord, wait 30 seconds and plug in to
reset electronic components.
• Electrical circuit breaker may be tripped. Check
electrical service breaker box to verify.
• Defective surge protection device or electrical outlet.
Test outlet by plugging in another working appliance.
• Replace batteries in the hand control.
• Base mechanism may be obstructed. Elevate base and
check for obstruction. Remove obstruction.
• Head section may be too close to the wall.
• Headboard may be too close the edge of the mattress.
Verify a 1.5” (38.1mm) to 2” (50.8mm) distance
between headboard brackets and mattress. Adjust if
required.
• Verify headboard brackets were removed during
installation. Remove headboard brackets if still
attached to the underneath side of base.
• If base is located on hard surface flooring, place carpet
pieces or rubber caster cups under each leg or caster
of the base. (See accessory sheet, included with this
product, for rubber caster cup order information.)
• Elevate the head or foot section a short distance (with
the remote control) to realign the lift/lower mechanisms
with the base support platform.
• Verify that base is not positioned against a wall,
nightstand, or other object that may cause vibration or
noise.
• If base is installed over a base frame, verify massage
motors are not causing base frame (or base frame
components) to vibrate.
• Verify that headboard attachment hardware is tightened
firmly (if used).
Remote control illuminates and appears to be
operable, but will not activate base.
No features of the base will activate.
Remote control will not illuminate.
Head or foot section will elevate, but will not
return to the horizontal (flat) position.
Excessive massage motor noise.
PRELIMINARY
Содержание brio 20
Страница 2: ...P R E L I M I N A R Y ...