Refund within the warranty period: For any material malfunction of the Product
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starting from the next day after receipt of the Product, Purchaser has the option of
having the Product refunded at the purchase price. In case of refund, please provide the
original packaging, accessories, user’s manual and warranty card, and Letv will bear the
corresponding shipping cost.
Replacement within the warranty period: In the event of any functional fault of the
Product within 30 days starting from the next day after receipt of the Product, subject to
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the option of having the Product repaired or replaced with a new product of the same
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2.
3
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Refund or
Replacement
Refund
30 days
Time
Limit
Description
Except for the above-mentioned two reasons, if
Purchaser requests a refund, s/he shall ensure
that the Product is returned in its original
conditions and packaging with all accessories
and accompanying documents.
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starting from
the next day
after receipt
Letv will bear the
corresponding
shipping cost
incurred for
refund and
replacement.
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applicable laws and regulations (as determined
by after-sales personnel with corresponding
evaluation reports)
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starting from
the next day
after receipt
Free service
Shipping damages, missing of parts,
inconsistence between the Product and its online
description, and other issues attributable to Letv
USA (shipping damages refer to damages,
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that are caused during shipment subject to
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to absence of original parts of the Product).
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starting from
the next day
after receipt
Free service
30 days
Replacement
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applicable laws and regulations (as determined
by after-sales personnel with corresponding
evaluation reports)
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starting from
the next day
after receipt
Free service
Notes
Service Type
