
10
Troubleshooting
Before calling Lec Customer Care, please check the table
below to see if the problem can be solved without calling
for a Service engineer.
Problem
Solution
The fridge / freezer doesn’t
work
Check that the appliance is switched on
Check that the plug is not damaged Check that the fuse has not
blown
Check that the voltage is correct for the appliance Turn the
thermostat up higher
Check there has not been a power cut by checking the household
lights.
Unusual noises
Check that the appliance is on a flat, level surface and is stable.
Check that nothing is coming into contact with the appliance.
The temperature inside the
fridge / freezer is not cold
enough.
Check that there is not too much stored in the appliance.
Check the frequency of door openings. If opened too often this can
cause the compressor to run for some time.
Check that the thermostat is set to a suitable temperature.
Check that the appliance is not in direct sunlight, or near a heating
source.
Check that the ventilation space has not become blocked.
Check the ambient temperature is within the operation limits of the
appliance (16˚C - 38˚C)
The temperature inside the
appliance is too cold
Change the temperature setting to a more suitable setting.
The outer surfaces of the fridge
/ freezer are wet
Caused by condensation - dry the outer of the appliance carefully.
The inner surfaces of the fridge
/ freezer are wet
The door is opened frequently, or kept open too long. Caused by
condensation - dry the inside of the appliance thoroughly.
Excess frost and ice has built up
inside the appliance.
Check that the door has not been left open. Check that the door
gasket is clean and undamaged.
Please note:
Any damage caused by not following the instructions within this handbook
may lead to a charge for a service engineer visit and any repairs carried out.
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