“Open” or “Done” is OK. Press the app icon and hold can move the app icon to main screen, and then
later, it is easy to find and run the app.
Some company android system mobile phone, the “GoogleServicesFramework” are removed by
the manufacture from the android system, and the GPStrack1 app will use this service, so this will
make the installation been terminated by the system, so you need download and install the standard
“GoogleServicesFramework” from internet, and update the android os system and re-power on the
mobile phone, and then the GPStrack1 app can be installed on the mobile phone, the detail
information for how to update the android please search on internet.
Trouble Shooting
1.
The history tracking data on our server will keep up to 6-12 months, the old data will be
deleted.
2.
If the car status is kept offline when the object is moving, and the location did not change,
please confirm the SIM card in the tracker has been enabled GPRS function and has
enough call credit in it, and the APN has been set by your tracker SIM card mobile phone
using guide, and please keep the tracker outside to receive the GPS signal and GSM signal,
if the tracker is moving, it will upload location to server, but if the tracker stop moving, it will
not upload tracking to the server and go to offline status. If the tracker Green LED keep ON,
it means no GSM network, if the Green LED flashes twice, it means GPS signal weak.
3.
If the tracker can not reply SMS, please confirm the SIM card in tracker has been enabled
caller ID display & SMS function and have enough money, also please confirm the command
and password is right.
4.
The tracker is not online all the time, this is normal, the tracker built in shock sensor to
control GPS and uploading, if the tracker stop moving 2 minutes, the tracker will turn off GPS
and go to standby mode, this can save car battery power & GPRS data charge, if the tracker
begin moving, it will upload location to server immediately, and the status will change to
online immediately.
5.
If you forget your login password or user name, or can not login the platform any more,
please confirm your service date is not expired, if still can not login, please contact your
dealer or distributor to reset password or recharging for the platform service.
6.
Can not logon the platform, sending SMS (ID*123456 or check# ) to tracker to check
tracker’s ID, the user name is the last 7 digit of the ID, and the password is same with user
name, if still can not logon, please contact dealer or us. For example the ID is : 1451217388,
then the user name is :1217388, and password is : 1217388.
7.
In some place, GPS signal & GSM signal maybe not very good, in the transmit process,
