roubleshooting
3
stage
Error Code
Explanation
Cause
Solution
E01
Connection ssue
he leg is disconnected rom the control box.
Check the cable connections between leg and computer. Reset
display.
If problem persists
contact
%
)
ustomer
ervice.
E02
Continous
peration
Continous operation or 5 min.
Let motor rest or 10 min. hen try again.
Ifproblempersists
contact
/
ustomer
ervice.
E03
abletop
verload
he tabletop load exceeds the weight limit.
Check that weight on table does not exceed weight limit
.
3
stage straight -
120
kg
If problem persists
contact
/
ustomer
ervice.
E04
Control Box Mal unction
Control Box Mal unction
Per orm reset operation.
Ifproblempersists
contact
/
ustomer
ervice.
E05
Display is ro en
Display locked or 30 seconds.
Per orm reset operation.
Ifproblempersists
contact
/
ustomer
ervice.
E06
Communication
Disconnected
Connection lost between display and control box.
Check cables. Per orm reset operation.
Ifproblempersists
contact
/
ustomer
ervice.
E0
Display shows less than 0
he height on display is lower than 0 .
Per orm reset operation.Set display height to 28 .
Ifproblempersists
contact
/
ustomer
ervice.
E08
Motor Short Circuit
Motor cable damaged
Check the motor cable or damage.
Ifproblempersists
contact
/
ustomer
ervice.
E09
Hall Error
Hall count error
Per orm reset operation.
Ifproblempersists
contact
/
ustomer
ervice.
E10
Actuator Error
Failure o control box actuator
Disconnect power supply or 1 minute then plug in.
Ifproblempersists
contact
/
ustomer
ervice.
E11
Rebound Mal unction
Rebound unction error
Per orm reset operation.
Ifproblempersists
contact
/
ustomer
ervice.
E12
yroscope abnormal
1. he gyroscope sensitivity sensor module is abnormal
2. ilt the table
1.Restart the power.
2.Lay the desktop lat or place the control box lat.
If
problem persists contact
/
ustomer
ervice.
GENERAL TIPS
Follow assembly instructions closely
Do not overload the tables (
120
kg
maximum straight)
he input voltage should be within100-240
se the glides to properly level the table be ore
use
When moving the table do not tilt the table on one leg or misalignment may occur
Be ore irst use per orm reset operation
a ter trouble shooting the problem persists contact Customer Service or urther
assistance
0
