37
For HELP, call La-Z-Boy
®
Spas at 1.800.465.2933.
Problem Cause Solution
Low/no jet
pressure
Air lock
Bleed air from the system (page 33)
Dirty filter
Check and clean or replace filter
Closed jets
Open all jets by turning CCW
Closed
valves
Open all gate valve shutoff valves on heater and
pumps
Low water
Fill spa 1” above all jets (excluding neck jets)
Moved my spa
and now it
doesn’t work
Wiring error
at GFCI
Check Neutral wiring of GFCI (see diagrams on
pages
19 - 20
)
No power to
spa
Reset circuit breakers on GFCI panel and main
circuit breaker panel
Nothing works
Breaker has
tripped
Check and reset breaker. If problem persists, check
for loose electrical connections. Check for Neutral
wiring error at GFCI.
pH changed
suddenly
Total
alkalinity
Check total alkalinity level and adjust if necessary
(see page
26
)
Pump not
running
No power to
spa
Reset circuit breakers on GFCI panel (220 v) and
main circuit breaker panel or on plug end (110 v)
Pump runs
continuous
Normal Normal
Sanitation
(chlorine) level
too high/low
Improper
level for use
Adjust level for use
Sanitation
(water) too
murky
Improper
filter cycle
time
Increase filter cycle time
Scaling
Hardness
level
Adjust hardness level
