31
TROUBLESHOOTING
Mower does not mulch
properly.
Wet grass clippings are sticking
to the underside of the deck.
Wait until the grass dries before
mowing.
Missing mulching plug.
Install the mulching plug.
Poor cutting or motor
labours.
Possible clogging.
Check underneath the mower and
clear out as necessary (always wear
gardening gloves).
down.
Area of cut (battery
duration) is not large
enough.
Height of cut is too low.
Increase the height of cut and walk
slower.
The grass is too high.
Increase the height of cut and walk
slower.
The grass is wet or damp.
Wait until the grass is dry and walk
slower.
The grass is dense.
Increase the height of cut, walk slower
and cut more frequently.
The cutting blade is not
rotating while the garden
product is switched on.
The cutting blade is obstructed.
Switch off the garden product and clear
obstruction (always wear gardening
gloves).
The blade nut/bolt is loose.
Check all bolts that secure the blade
including the blade carrier bolt located
under the insulation cap. See page 27
Replacing the Mower Blade for details.
Excessive vibrations/
noise.
The blade nut/bolt is loose.
Check all bolts that secure the blade
including the blade carrier bolt located
under the insulation cap. See page 27
Replacing the Mower Blade for details.
Cutting blade is damaged.
Replace the blade.
No charging procedure
possible.
The battery contacts are
contaminated.
Clean the battery contacts (e.g. by
inserting and removing the battery
several times) or replace the battery.
Socket outlet, fuse, mains
cable or battery charger are
defective.
Check the mains voltage and fuse, if
necessary have the battery charger
checked by an authorized customer
service station.
The battery has a fault.
Contact the After Sales Helpline.
The red and green LED
the charger.
The battery is in a low voltage
status and needs re-activate.
The battery is undergoing an
additional 30 minute recovery charge.
Please maintain the normal charging
procedure. And once complete and
fully charged, the LED will change to
green continuous.
