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5. After every use, fully charge the battery to prolong its lifespan. Do not place
the battery in an environment where the ambient temperature is higher than
50°C or lower than -20°C (e.g., do not leave the scooter or the battery pack in
a car under direct sunlight for an extended time). Do not throw the battery
pack into fire as it may lead to battery failure, battery overheating, and even
another fire. If the scooter is expected to be left idle for more than 30 days,
please fully charge the battery and place it in a dry and cool place. Keep in
mind to recharge it every 60 days to protect the battery from potential damage
which is beyond limited warranty.
6. Always charge before exhausting the battery to prolong the battery's lifespan.
The battery pack performs better at normal temperature, and poor when it is
below 0°C. For instance, when it is below -20°C, the riding range is only half or
less at normal state. When the temperature rises, the riding range restores.
Note: Fully charged SR10 Electric Scooter will last for 120-180 days. The
built-in intelligent chip will keep a log of its charging and discharging records.
The damage caused by prolonged no charge is irreversible and is beyond
limited warranty. Once the damage is done, the battery can not be recharged
(Non-professionals are forbidden to dismantle the battery pack, as it may cause
electric shock, short circuit or even major safety accidents).
Contact Us
Technical Support Team: [email protected]
If you have any inquires, please feel free to contact us,
we will reply within 24 hours.