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Lantronix
SISTP1040-551-LRT Install Guide
33841 Rev. A
25
Record Device and System Information
After performing the troubleshooting procedures above, and before calling or emailing Tech Support, record as
much information as possible in order to help the Tech Support Specialist.
Record Model name: ______________________________ SN: ____________________________________
LED Status: ______________________________________________________________________________
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Current Alarm data and alarm history: _________________________________________________________
Power Supply(s) used :
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Your Lantronix service contract number: _______________________________________________________
Describe the failure: _______________________________________________________________________
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Describe any action(s) already taken to resolve the problem (e.g., changing DIP switch setting, etc.):
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The model # and serial # of all other Lantronix products in the network: ______________________________
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Describe your network environment (layout, cable type, cable distance, etc.): __________________________
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Any previous Return Material Authorization (RMA) numbers: _______________________________________
List Lantronix or third party equipment in the network (e.g., PCs, servers, switches, routers, or hubs, remote
devices (camera, etc.), SFPs, etc.): ___________________________________ ________________________
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