Lantronix
M/GE-PSW-PSE-01 User Guide
Page
18
of
19
Troubleshooting
1. Make sure the function you are trying to perform is supported on this device; see “
Features
” on page
2. Verify the install procedure was followed properly; see “Installation
on page
3. Check the front panel LEDs; see “
9 and
“
LED Descriptions
” on page
8
.
4. Ensure that the proper power supply is correctly connected; see “
Power Supply
” on page
. If the power LED
is blinking, it may indicate incorrect or faulty power supply, or that the power adapter is not the proper type of
voltage and cycle frequency for the AC outlet.
5. Make sure attached devices (SFP, WAP, IP camera, etc.) are installed properly and operating correctly; see the
attached device’s documentation.
6. Verify that the TX and RX cables on the converter are connected to the RX and TX ports, respectively, on the
other device.
7. Record device information.
8. Contact Technical Support.
Problem
: The Auto Power Reset feature only works once after cold boot; subsequent tries to get the feature to
power-cycle a PD fail to cut the PD's power.
Description
: There is about a 5 minute time out set on this feature to prevent constant power cycling of the PD, due
to the boot time of some PD devices taking a couple of minutes.
Solution
: Wait for a couple of minutes for the PD device to boot.