LTR-T Installation Guide
Warranty-29
Warranty
Lantronix warrants for a period of FIVE YEARS from the date of shipment that each Lantronix LTR8T or
LTR16T supplied shall be free from defects in material and workmanship.
During this period, if the customer experiences difficulties with a product and is unable to resolve the problem
through correspondence with Lantronix Technical Support, a Return Material Authorization (RMA) will be
issued. Following receipt of an RMA number, the customer is responsible for returning the product to
Lantronix, freight prepaid. Lantronix, upon verification of warranty will, at its option, repair or replace the
product in question, and return it to the customer freight prepaid.
If the product is not under warranty, Lantronix will contact the customer who then has the option of having the
unit repaired on a fee basis or having the unit returned.
No services are handled at the customer’s site under this warranty.
Lantronix warrants software for a period of sixty (60) days from the date of shipment that each software
package supplied shall be free from defects and shall operate according to Lantronix specifications. Any
software revisions required hereunder cover supply of distribution media only and do not cover, or include, any
installation. The customer is responsible for return of media to Lantronix and Lantronix for freight associated
with replacement media being returned to the customer.
Lantronix shall have no obligation to make repairs or to cause replacement required through normal wear and
tear of necessitated in whole or in part by catastrophe, fault or negligence of the user, improper or unauthorized
use of the Product, or use of the Product in such a manner for which it was not designed, or by causes external
to the Product, such as, but not limited to, failure of power or air conditioning.
There are no understandings, agreements, representations or warranties, express or implied, including
warranties of merchantability or fitness for a particular purpose, other than those specifically set out above or by
any existing contract between the parties. Any such contract states the entire obligation of Lantronix. The
contents of this document shall not become part of, or modify, any prior or existing agreement, commitment or
relationship.
The information, recommendation, description and safety notations in this or other documents supplied by
Lantronix are based on general industry experience and judgement with respect to such hardware and software.
THIS INFORMATION SHOULD NOT BE CONSIDERED TO BE ALL INCLUSIVE OR COVERING ALL
CONTINGENCIES.
NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF FITNESS FOR A
PARTICULAR PURPOSE OR MERCHANTABILITY, OR WARRANTIES ARISING FROM COURSE OF
DEALING OR USAGE OF TRADE, ARE MADE REGARDING THE INFORMATION,
RECOMMENDATIONS, DESCRIPTIONS AND SAFETY NOTATIONS CONTAINED HEREIN AND IN
HARDWARE AND SOFTWARE SPECIFICATION DOCUMENTATION, OR INSTRUCTIONS SUPPLIED
BY LANTRONIX. In no event will Lantronix be responsible to the user in contract, in tort (including
negligence), strict liability or otherwise for any special, indirect, incidental or consequential damage or loss of
equipment, plant or power system, cost of capital, loss of profits or revenues, cost of replacement power,
additional expenses in the use of existing software, hardware, equipment or facilities, or claims against the user
by its employees or customers resulting from the use of the information, recommendations, descriptions and
safety notations supplied by Lantronix. Lantronix’ liability is limited (at its election) to (1) refund of buyer’s
purchase price for such affected products (without interest); (2) repair of such products, or (3) replacement of
such products, provided however, that the buyer follows the procedures set forth herein.
Warranty claims must be received by Lantronix within the applicable warranty period. A replaced product, or
part thereof, shall become the property of Lantronix and shall be returned to Lantronix at the Purchaser’s
expense. ALL RETURN MATERIAL MUST BE ACCOMPANIED BY A RETURN MATERIAL
AUTHORIZATION NUMBER ASSIGNED BY LANTRONIX.
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