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Troubleshootings:
After connecting to the SSID, continue the process
by following on screen instructions.
Forget the password for login to the router, what
should I do?
In this case, you’ll have to restore the router’s settings
to factory default values or reset the router. Press and
hold the reset button located on the back panel of the
router when it is powered on, for over ten seconds until
the SYS indicator goes off, which indicates successful
reset.
Note: After resetting, the entire router settings will
be cleared and you need to configure it.
My notebook computer is able to search for the
signal but fails to connect to the router why?
1- Make sure the name of the wireless network you are
connecting matches with the wireless router’s SSID
2- Check the wireless signal strength, if it is weak,
please re-locate the router or try to connect in a nearer
place.
3- If the wireless router is encrypted, make sure the
wireless adapter’s encryption settings match that of
the wireless router.
4- Delete the previous wireless configuration files from
your computer and re-connect.
5- Inquire the manufacturer of your notebook
computer or wireless adapter, and follow the related
instructions to configure the router and establish
connection.
My notebook computer can not scan the wireless
signals, why?
Please check the following aspects:
1- If your notebook has a built-in wireless adapter,
please make sure the wireless is enabled.
2- Make sure the wireless adapter is enabled. Right
click My Computer and select Properties – Hardware
– Device Manager. On the device list, a red cross on
the left side of the wireless adapter means the adapter
You’re now accessing to wireless network.
Designed and Manufactured under LanPro™
standards and specifications.
LanPro™ is a member of One Network
Alliance Group of Companies.
LanPro™ products are made in one
of the following countries:
USA, China, Taiwan, Thailand or Korea.
The exact country of origin is unknown.
LanPro™ and LanProfessional
are US registered brands.
LanPro America: 1880 NW
93rd Av, Doral, Florida 33172, USA.
Main web page: www.lanpro.com
Support: [email protected]
is not enabled, so please right click the adapter and
select Enable. However, if the wireless adapter is not
found, please right click any icon and select Scan for
hardware changes or re-install the wireless adapter
(steps under Windows XP).
3- Check whether the notebook’s wireless service is
enabled: Right click on My Computer and select
Manage – Services and Applications and then view
the status of Wireless Zero Configuration on the
Services screen. If the service is not started, please
right click Wireless Zero Configuration and select
Start. If the startup type displays Disabled, please
right click it and select Properties and change the
startup type to automatic, and then change the status
to started.
4- Check whether the wireless router is broadcasting
the SSID and if the checkbox is enabled.
5- Search for the signal in a nearer place to avoid signal
reduction. After doing so, if you are still unable to scan
the signal, please try other wireless adapters to see if
they can connect to the wireless router, if can’t, please
restore the router to factory default and re-configure.