13
Troubleshooting
DO NOT
spray
water on the gas
flames- this could
damage the grill
CAUTION
Problem
Cause
Solution
Grill will not light.
1. Liquid propane cylinder gas level is low.
2. Igniter batteries is not properly installed
or batteries needs to be replaced.
3. Burner ports, orifices have blockage.
4. “Match lighting” may be necessary.
5. Connections to the igniter are loose.
6. No spark shows at igniter tip.
1. Replace liquid propane cylinder.
2. Properly install or replace igniter
batteries.
3. Clean the components.
4. “Match lighting” light grill per this man-
ual’s instructions.
5. Reconnect or replace wiring to igniter.
6. Replace igniter.
Flame will not stay
lit.
1. Liquid propane cylinder gas level is low.
2. Burner is dirty.
3. Not following proper lighting instruc-
tions.
1. Replace Liquid propane cylinder.
2. Clean any debris off burner.
3. Once the burner is lit the control
knob must be “pressed in” for 15
to 20 seconds. This will heat up the
thermocouple (safety system) and
allow the burner to stay lit.
Flame is low,
irregular or noisy.
1. Liquid propane cylinder gas level is low.
2. Burner ports may be clogged.
3. Grill may be in an area that is too windy.
4. There are obstructions such as grease
debris, or insects in air inlets.
1. Replace liquid propane cylinder.
2. Check and clean the burner ports.
3. Wait until wind subsides to continue.
4. Clean burner air inlets of obstructions.
Excessive flare-ups
1. Flare-up are normally caused by exces-
sive fat from meat being grilled.
2. Basket is dirty.
3. The cooking temperature may be too high.
4. Food is overcooked or burnt.
5. Aroma bowl is full of grease.
1. Trim fat from meat being grilled.
2. Make sure basket is clean.
3. Keep flame on low.
4. Move grilling basket to a setting
furthest away from the burner until
the flames subside.
5. Clean Aroma bowl.
Grill does not get hot
enough.
1. Liquid propane cylinder gas level is low.
2. The 1 Lb LP cylinder may be freezing up.
1. Replace liquid propane cylinder.
2. Turn control valve to the OFF
position, wait 5-10 minutes for
cylinder temperature to rise, then
relight burner. If using grill for longer
periods of time, connect to a 20 Lb
LP cylinder for best results.
