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LANCOM VoIP Routers: PBX Functionalities

Contents

5 Installing the LANCOM VoIP-Option

5.1 Requirements for installation

5.1.1 System requirements

5.1.2 Package content

5.1.3 Configuration computer with the Windows operating sys-

tem

5.1.4 Up-to-date LANconfig

5.1.5 Up-to-date firmware in the LANCOM

5.2 Online registration

5.3 Activating the LANCOM VoIP-Option

5.4 Checking the activation

6 Extended functions

6.1 Setting up call forwarding in the telephone exchange

6.2 Life-line support for ISDN telephones

6.3 Messages about calls

Содержание LC-1823

Страница 1: ...LANCOM VoIP Router LANCOM TK Anlagenfunktionen LANCOM PBX Functionalities c o n n e c t i n g y o u r b u s i n e s s...

Страница 2: ...LANCOM VoIP Routers PBX Functionalities...

Страница 3: ...tered trademarks of Microsoft Corp The LANCOM Systems logo LCOS and the name LANCOM are registered trademarks of LANCOM Systems GmbH All other names or descriptions used may be trademarks or registere...

Страница 4: ...sers can be called from landlines by using standard telephone numbers In this way home offices and smaller sites can be cost effectively equipped with a standardized telephony system based on SIP Mode...

Страница 5: ...ANCOM Business VoIP Router as a PBX 16 3 3 This is how you configure your telephones and terminal equipment 23 3 3 1 Analog telephones 23 3 3 2 ISDN telephones 23 3 3 3 SIP telephones 24 3 3 4 Softwar...

Страница 6: ...Configuration computer with the Windows operating sys tem 39 5 1 4 Up to date LANconfig 40 5 1 5 Up to date firmware in the LANCOM 40 5 2 Online registration 40 5 3 Activating the LANCOM VoIP Option 4...

Страница 7: ...by using SIP via VPN Automatic directing of calls with intelligent call routing Configuration of dispersed PBXs by one central IT department This documentation assumes that the basic configuration fo...

Страница 8: ...VoIP and LANCOM 1823 VoIP feature two ISDN interfaces two LAN interfaces two connectors for analog terminal devices and the option to connect an analog line to the exchange This range of options is ca...

Страница 9: ...LANCOM Business VoIP Router via the analog interfaces RJ11 socket marked with For example connect a DECT telephone with answering machine to Analog 1 and a fax machine to Analog 2 If your terminal equ...

Страница 10: ...of the analog connector cable RJ11 is to be plugged into an analog exchange line e g a splitter If the exchange line has a TAE N F socket you can use the supplied adapter RJ11 plug to TAE plug Connec...

Страница 11: ...nto an available network connector socket in your local network or a free socket on a switch or hub Connect the telephones and fax machines Connect your SIP telephone to a free LAN interface on the LA...

Страница 12: ...making them ideal for establishing larger SIP telephone infrastructures that feature up to eight parallel ISDN channels for incoming and outgoing calls to the public telephone network To operate in th...

Страница 13: ...the ISDN 3 and ISDN 4 interfaces Plug in the other end of this cable into an ISDN S0 point to point line connector or point to multipoint line connector Plug one end of each supplied ISDN connector c...

Страница 14: ...nstallation 13 EN Connections LANCOM 1724 VoIP LANCOM ES 1108P ETH3 ETH4 On Off 1 2 3 4 5 6 7 8 9 10 ETH1 USB Config COM ETH2 ADSL 2 ISDN 4 ISDN1 ISDN 3 ISDN2 LANCOM 1724 VoIP 4 xS0 ISDN Line cross ov...

Страница 15: ...evices for tele phonic communications i e ISDN and analog telephones SIP telephones computers with software telephones or fax machines As a rule every user receives its own internal telephone number t...

Страница 16: ...VoIP functions 15 EN Internal Telephone number User or group name Ext tel number MSN DDI Device type Telephone Fax Connection SIP ISDN analog 10 hunt group 11 12 13 14 15 16 17 18 19 20 hunt group 21...

Страница 17: ...ibution Page 34 Apart from its members a hunt group can also be set with the manner of call distribution a time period after which unanswered calls are forwarded and a number as the target for call fo...

Страница 18: ...analog and ISDN interfaces please observe that you can only activate one of these two options You then select the type of telephones that are to be used SIP ISDN or analog users analog users are not...

Страница 19: ...ocol for each interface to Auto TE only If you use an ISDN connection to telephone via the public telephone network you can give every external telephone number MSN or DDI a corresponding internal tel...

Страница 20: ...nal equipment you can select which of these interfaces are to be used for connecting internal terminal devices Depending on the model the wizard may ask you to set the protocol required by the ISDN in...

Страница 21: ...has analog interfaces for connecting analog terminal equipment you can select which of these interfaces are to be used for connecting internal terminal devices For each analog terminal device that is...

Страница 22: ...ntering their extension number directly This is only possible if you do not use spontaneous outside line access When using the LANCOM Business VoIP Router as a PBX we recommend that you deactivate spo...

Страница 23: ...tain ways Once the configuration is completed the wizard displays an overview of the call routes that are to be generated Further information on the function of call routes and their significance is a...

Страница 24: ...t as control signals intended for the PBX The duration of this interruption plays a significant role in the triggering of control sequences LANCOM Business VoIP Routers expect a short flash of 80 to 1...

Страница 25: ...ers so that they can then communicate with each other Spontaneous call management by the user Page 29 To use this switching option in combination with the LANCOM Business VoIP Router you should activa...

Страница 26: ...e will request that you enter details for the first SIP account All you have to do is to enter the internal telephone number and confirm If the device supports LANCOM Easy Setup then the setup is comp...

Страница 27: ...rnal VoIP domain for the LANCOM SIP proxy Internal VoIP domain for the LANCOM User name Internal number for the user If necessary please refer to the documentation for your softphone for information o...

Страница 28: ...e data over a VoIP connection this is referred to as fax over VoIP Fax transmission requires the use of the compression codec G 711 Accordingly set this codec in you ATA As an alternative fax messages...

Страница 29: ...vance Call forwarding with SIP based VoIP telephony uses a different technology to that used formerly and yet the implementation of this function in the LANCOM Business VoIP Router means that its oper...

Страница 30: ...another call which is on hold The two callers are then connected and the user is no longer involved in the call A subscriber transferring a call can either directly hand over an active call to a thir...

Страница 31: ...ll first press the Flash Call hold key or F on analog phones The other caller can no longer hear you HOLD HOLD or F R Dial the number for the second caller while the first call is on hold If you canno...

Страница 32: ...or the second caller while the first call is on hold If you cannot reach the second caller you can return to the call which is on hold by pressing the hold key 123456789 123456789 123456789 As soon as...

Страница 33: ...ding is displayed for each user in LANmonitor with the symbol shown in the margin The values set for forwarding target and delay time can be displayed in the details for each user Call forwarding that...

Страница 34: ...alter the settings for call forwarding by means of the terminal device s keypad Under Forward calls immediately enter the target telephone number for immediate call forwarding when a call is made to...

Страница 35: ...sted character strings Refer to the documentation from the corresponding manufacturers If your telephone does not feature dedicated command keys you can store these commands as speed dial numbers and...

Страница 36: ...this hunt group with each entry separated by a comma Members can be users hunt groups or external telephone numbers Just like for call forwarding members call numbers are to be entered as their intern...

Страница 37: ...r is the last one then the call is redirected to its forwarding target Finally enter the forwarding target If none of the group members accepts the call within the forwarding time then the call is swi...

Страница 38: ...e in the SIP phone or softphone the subscribing user sets whether or not the calling number is to be displayed to the called party Often this behavior can be set up to occur generally or on a call by...

Страница 39: ...ess VoIP Router user settings Only when the call leaves the trusted area at the last exchange before the remote subscriber is the caller ID removed as defined in the telephone or user settings This me...

Страница 40: ...System requirements Please ensure that you have met all of the requirements to successfully operate the LANCOM VoIP Option LANCOM Business VoIP Router with optional upgrade from 8 to 32 SIP subscribe...

Страница 41: ...s not included in the package It will be sent to you on online registration The LANCOM VoIP Option is supplied with a proof of license This has a license number printed on it This license number gives...

Страница 42: ...gistration has been completed Make sure you store your activation code safely You may need it at a later date to activate your LANCOM VoIP Option again for example after a repair Help in case of probl...

Страница 43: ...EN 5 4 Checking the activation You can check if the online activation of your LANCOM VoIP Option was successful by selecting the device in LANconfig and selecting the menu item Device Properties The...

Страница 44: ...789 Call forwarding at the exchange prevents ISDN channels from being blocked unlike the case when call forwarding is handled by the telephone itself To provide a local telephone infrastructure with t...

Страница 45: ...mber as a call forwarding target just as you would dial the subscriber from the public telephone network Even if you have deactivated spontaneous outside line access and you have to dial a zero for ou...

Страница 46: ...rs For example an incoming call for the MSN 0123456789 is converted into the internal telephone number 11 At the transition from the LANCOM Business VoIP Router to the ISDN telephone the ISDN user tab...

Страница 47: ...ng two conversations you can transfer the two callers so that they can then communicate with each other Spontaneous call management by the user Page 29 An ISDN telephone can transfer and interconnect...

Страница 48: ...SDN telephone lines free to conduct further calls 6 3 Messages about calls You can optionally receive information about all of the calls conducted via the LANCOM Business VoIP Router In LANconfig you...

Страница 49: ...and target number start time and end time of the call etc For SYSLOG messaging set up a SYSLOG client LANconfig Log Trace SYSLOG and for e mail messages set up an SMTP account LANconfig Log Trace SMTP...

Страница 50: ...telephone number 14 18 33 35 36 44 F F key 23 29 Fax 6 7 8 10 12 14 15 26 27 Fax over IP 27 Fax over VoIP 27 Firmware 40 Flash 23 29 Flash key 23 Flash Call hold 6 28 29 30 31 FoIP 27 G G0 711 27 H H...

Страница 51: ...ential 36 Serial number 40 Simultaneous 35 SIP 6 SIP PBX 6 SIP proxy 27 SIP telephone 6 7 8 9 10 11 12 14 24 29 SIP trunk 6 Softphone 6 8 10 12 26 29 36 Spontaneous outside line access 21 34 44 Suppor...

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