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tROUBlEshOOtinG
Display is not illuminated
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Depress power button (on top of brewer).
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Ensure the power to the rough-in box is turned on (check circuit breaker).
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Ensure brewer is fully pressed into the rough-in box.
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Ensure the outlet inside the rough-in box is properly wired. Remove the brewer
and check outlet with volt meter. If power is on and no voltage is detected at the
outlet, wiring is incorrect. Turn off power. Remove power panel cover (two screws)
and check wire source connection.
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Check wire connection at source.
Water does not flow from spray head
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If the BREW EXPRESS is cold, it will PREHEAT the water for a short period.
You may be waiting for the preheat cycle to end.
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Ensure water has been turned on to the BREW EXPRESS (check valve at source).
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Ensure the carafe or mug is centered under the brew basket. BREW EXPRESS
will not start if the detection sensor does not see a carafe or mug. Status light will blink.
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Ensure the water line is properly connected inside the rough-in box. Remove The two
mounting screws from behind the brew basket and carafe and pull out brewer. Check for pinched
or kinks in the water supply line. The quick connector from the brewer must be pressed securely
into quick connector from water source.
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Ensure the water is connected. The BREW EXPRESS will not operate if there is no water.
LED display will flash EEEE if water is not connected.
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Check the water filter (if present) at the supply. If filter is clogged replace filter.
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If problem persists, then coffee system maybe clogged by debris.
Call customer service.
Water overflow from carafe
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Carafe was not emptied before brew cycle started (empty carafe).
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Flow rate too high, confirm by running 2-3 pots of water, if flow rate is still too high call for technical service.
