
Diagnosis
Problem
Cause
Solution
The massage heads
are rotating slowly.
The massage heads are
under excessive strain.
Reduce massage pressure.
The massage heads are
only rotating in the up-
per or lower back.
The massage has only been
activated for a certain area.
Press on the A+B/A/B keys
to change/extend the area.
The massage heads
are not moving.
The device is not plugged in. Plug in the device
and switch on.
The device is not switched on. Switch on the mas-
sage device by press-
ing on the key. Select the
area to be massaged.
The overheating protec-
tion system is activated;
the device is damaged.
Contact the retailer or a
customer service point.
Advice on waste
disposal
The packaging consists entirely of environmen-
tally-friendly materials that can be taken to your
local waste sorting centre to be used as second-
ary materials. Cardboard can be placed in a pa-
per collection container. Packing film must be
taken to your local sorting and recycling centre.
When you are no longer using the device, dis-
pose of it in an environmentally responsible
manner and in compliance with the statutory
requirements.
Limited warranty
LANAFORM guarantees that this product will
be free from any material and workmanship de-
fects for a period of two years from the date it
was purchased, other than as specified below.
The LANAFORM warranty does not cover dam-
age caused by normal wear and tear on this
product. In addition, the warranty on this LANA-
FORM product does not cover damage caused
as a result of any abusive, inappropriate or in-
correct use, accident, attachment of any unau-
thorised accessory, modification of the product
or any other situation of whatever kind, beyond
the control of LANAFORM.
LANAFORM shall not be held liable for any type
of incidental, consequential or special damage.
Any implied warranties of the product’s fitness
for purpose are limited to a period of two years
from the original purchase date on presentation
of a copy of the proof of purchase.
Upon receipt, LANAFORM will repair or re-
place your device, as appropriate, and return
it to you. The warranty may only be used at the
LANAFORM Service Centre. Any maintenance
and repair work carried out on this product by
any person other than the LANAFORM Service
Centre will invalidate this warranty.
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