21
Exclusive to Howdens
PROBLEM SOLVING
Problem
Reason
Solution
Small particles
(food or
detergent) left on
items.
Water not reaching surfaces, dishwasher
overcrowded.
Check to be sure water action is not blocked by dishes. Check
filter system for accumulated or deposited food or detergent.
Load dishwasher correctly. Keep filter system clean.
Insufficient water fill.
Check mains water pressure. Fill hose kinked.
Powder detergent stored too long or
under adverse conditions.
Use powder detergent within one or two months after
purchase. Open one box at a time. Always close pouring spout
after each use. Store in a cool, dry place.
Rinse aid supply depleted.
Add rinse aid to the dispenser.
Decorations
being erased on
kitchenware
Items unsuitable for dishwasher.
Items being
scratched
Salt leakage.
Check lid on dispenser is tight.
High salt content on plate.
Perform wash cycle sooner.
Pitting of steel
items.
Prolonged contact with salty or high
acidic foods or with undissolved or highly
concentrated detergent.
Remove spots with silver polish. Rewash. Wash soon after use,
or pre-wash items if they will not be washed right away. Do not
overload cutlery basket. Avoid spilling or pouring detergent
directly on flatware. Make sure dispenser cup is properly
closed.
Scratches on
glassware.
A water or chemical reaction with some
glassware. Usually caused by some
combination of soft or softened water
and alkaline washing solutions reacting
with the glassware. Can be accelerated
by poor rinsing, overloading and
excessive temperature.
The condition may not always be preventable. To minimise the
possibility of etching, use minimum amount of detergent.
Use of the appropriate programme.
Use of a rinse aid may also help.
Detergent cakes
in detergent
dispenser.
If using a powder detergent, there may be
dampness in the dispenser.
Make sure dispenser is dry before adding powder detergent.
Start dishwasher immediately.
If using a gel detergent, the detergent
may be left in dispenser too long before
using.
Start dishwasher soon after adding gel detergent. Do not
allow detergent to dry out in the dispenser.
Faulty cover.
Do not overfill. Cover should close tightly. Check cover for fit.
Improper loading.
Do not place large items in front part of dishwasher.
Old detergent.
Use detergent within one or two months of purchase. To
assure freshness, buy detergent as needed and no more than
one or two at a time. Store in a cool, dry place.
Tablet not dissolving.
Select longer wash programme.
Chipping and
breakage of
dishes / glasses.
Improper loading.
Load with care following the instructions for use. Place
glassware so it does not touch the other dishes. Remove from
dishwasher carefully.
Odour in
dishwasher.
Dishes washed only every two or three
days.
Use the pre-wash cycle at least once a day until a load
accumulates, or hand rinse dishes before loading the
dishwasher.
A dirty filter system may contribute to a
bad odour.
Clean filter system.
Using low temperature programmes
constantly.
Run a service wash programme.