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Before calling the
LAMONA
Service Line check the
following and trouble shooting guide below.
•
Is the machine plugged in and switched on?
•
Is the circuit breaker switch on?
•
Is the water supply valve turned on?
•
Is the dishwasher door closed firmly?
5 - Before calling for service/problem solving
Fault codes
No water supply.
Check water valve is on and fill hose is not kinked.
Not draining water.
Check drain hose for kinks/blockages.
Internal leak - signs of water.
Turn off at water supply and mains electric.
Call for a Service Engineer.
•
Are the filters clogged?
•
Is the detergent dosage and/or rinse aid sufficient?
•
Is there enough salt in the water softener?
•
Are the spray arms blocked / turning freely?
PROBLEM SOLVING
Problem
Reason
Solution
Spotting / filming
/ poor cleaning
results.
Insufficient amount of detergent.
Increase the amount of detergent, especially when washing
full loads or in hard water areas.
Hard water areas.
Increase water softener dosage. Use additional detergent,
increase rinse agent dosage.
Incorrect wash programme selected.
Wash using a hotter, longer cycle.
Utensils have surface deterioration.
Not possible for water to flow away on surface.
Spray arm needs cleaning.
Check the nozzle holes in the spray arms are not blocked with
food debris. Check and clean them periodically.
Improper loading.
Follow instructions for use and loading procedures. Place
dishes so that water spray reaches all soiled surfaces. Do not
overcrowd the baskets since this will block the water spray.
Insufficient water fill.
Check mains water pressure. Fill hose kinked.
Filter system needs cleaning.
Remove any accumulated food debris. Check and clean filters
periodically.
Over sudsing - pre-washing with a liquid
dish washing detergent.
Rinse items thoroughly before putting them into the
dishwasher to remove dish washing detergent.
Dishes not dry.
Improper loading.
Load so that all items are properly tilted for good drainage.
Avoid nesting of dishes and/or silverware.
Rinse aid supply depleted.
Add liquid rinse aid.
Short, cooler wash programme selected.
Select longer, hotter programme.
Some plastic dishes and similar products
do not always dry well due to lack of heat
retention.