Before calling support
PROBLEM
POSSIBLE CAUSE
Oven does not operate
Check that the oven is connected to the power supply.
Check that the oven is connected to a circuit with grounding.
Check fuse or breaker.
Oven operates intermittently
Check air filters and discharge air vents.
If oven does not accept entries when
pad is pressed
Make sure oven is preheated. Open and close door, press pad again.
Oven fan turns on while oven is not
preheating or cooking
Normal operation
When I turn the oven OFF, the display
is still lit
Normal operation
Clean Filter displays
This is normal and will appear for 24 hours.
Frozen oven display
Oven display needs to reset.
Models without reset button:
Unplug oven. Wait 5 seconds. Plug back in.
Models with reset button:
a� Remove front magnetic air filter.
b� Reach through far left hand air intake hole and press upwards on button to
reset oven
“G0” error displays on screen
Oven Exceeded Max. Temp.
After oven cools, press the red reset button found on
the back, bottom-right hand corner of unit.
If “G0” error continues to appear, or reoccurs, contact customer service.
⚠
WARNING
To avoid electrical shock which can cause severe personal injury or death, do not remove outer case at any
time. Only an authorized service technician should remove outer case.
This is a class A product. This could cause radio interference in a household environment. In this case, it may be
necessary to take suitable measures.
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