Dake Corporation
1809 Industrial Park Dr
Grand Haven, MI 49417
985017/985018
2
REV122021
DAKE STANDARD LIMITED WARRANTY
Finished Machines
-
Dake warrants to the original purchaser the finished machine manufactured or distributed
by it to be free from defects in material and workmanship under normal use and service
within 1 year (12 months) from the delivery date to the end user.
Parts
-
Dake warrants to the original purchaser the component part manufactured or distributed
by it to be free from defects in material and workmanship under normal use and service
within 30 days from the delivery date to the end user.
The standard limited warranty includes the replacement of the defective component part
at no cost to the end user.
Sale of Service (Repairs)
-
Dake warrants to the original purchaser the component part repaired by Dake
Corporation at the manufacturing facility to be free from defects in material and
workmanship under normal use and service within 90 days from the return date to the
end user, as it pertains to the repair work completed. The standard limited warranty
includes repair of the defective component part, at no cost to the end user.
Warranty Process
-
Subject to the conditions hereinafter set forth, the manufacturer will repair or replace any
portion of the product that proves defective in materials or workmanship. The
manufacturer retains the sole right and option, after inspection, to determine whether to
repair or replace defective equipment, parts or components. The manufacturer will
assume ownership of any defective parts replaced under this warranty.
-
All requested warranty claims must be communicated to the distributor or representative
responsible for the sale. Once communication has been initiated, Dake Customer Service
must be contacted for approval:
o
Phone: (800) 937-3253
o
-
When contacting Dake, please have the following information readily available:
- Model #
- Serial #
- Sales Order #
-
Purchasers who notify Dake within the warranty period will be issued a Case number
and/or a Return Material Authorization (RMA) number. If the item is to be returned per
Dake’s request, the RMA number must be clearly written on the exterior packaging. Any
item shipped to Dake without an RMA will not be processed.
