TROUBLESHOOTING GUIDE
Always strictly follow the preparation process described in these instructions. By doing so, you will avoid most problems.
In the event of a power cut due to the disconnection of the power cord or the turning off of the power button during an ice cube making cycle,
it is possible that small fragments of ice will form and get stuck in the ice cube making tray, causing its obstruction. If this is the case, press and
hold the "Ice cube size" button for
2
seconds. Wait until the ice falls before restarting the machine.
In the event of an interruption of the compressor due to an insufficient level of water, water overflow or a power cut, it will take three minutes for
the unit to begin working when you restart it.
If you encounter difficulties, here is a table that will help you to understand why and how to solve the problem.
Problem
Cause
Solution
The functioning of the compressor is abnormal and it
makes a buzzing sound.
The voltage is lower that recommended.
Stop the ice cube machine and do not restart it until the
normal voltage has been reached.
The “lack of water” indicator light is on.
1
. The water level in the tank is insufficient.
2
. The ice cube bin is full, but the float switch is stuck.
1
. Add a sufficient quantity of water to the tank.
2
. Remove the ice cubes. Gently move the float from up
to down.
The indicator lights do not go on.
The unit is not correctly plugged in, or check your
electrical system.
Make sure that the cord is correctly attached and that your
electrical socket has no problems. Otherwise, contact the
after-sale service department
.
The ice cubes produced are too large and they stick to
each other.
1
. The water temperature is too low.
2
. The ice from the preceding cycles stayed on the plaque.
1
. Select the small format.
2
. Press and hold the "Ice cube size" button for
2
seconds.
Wait until the ice falls before restarting the machine
The right program is selected for making ice cubes,
but the ice is not coming out.
-
Contact the after-sale service department
.
The machine is on, but the water is hot.
-
Contact the after-sale service department
.
The level of the ice cubes has reached the ice-making
plate, but the “Ice cube bin full” indicator light does not
go on.
-
Contact the after-sale service department
.
The ice cubes become opaque.
Scale has accumulated in the unit.
Clean the tank and the system (see step
2
of making
ice cubes).
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