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Troubleshooting
page 31
LaCie Big Disk User’s Manual
The Problem
The drive is not recognized.
Error messages under Mac OS 10.x.
Questions to Ask
Was the drive originally formatted as a
removable disk?
Did you start using the drive with a USB
connection and then change to the
FireWire port, or vice versa?
Did you get an Error –50 message while
copying to a FAT 32 volume?
Did you get an error message telling you
that the drive has been disconnected
when coming out of sleep mode?
time to spin-up from its sleep mode.
Possible Solutions
If the drive is configured as a removable
drive under Windows 98SE or Windows
Me, the removable setting will need to
be re-checked each time that the drive is
taken to a new system. To do this, go the
Device Manager
and click on the
Drives
Settings
tab.
If you are going to change interface
connections, you need to first close the
application program you were using.
Now disconnect the USB or FireWire
cable from the drive and your computer.
Connect using the new interface. You
should then be able to control the drive
once you re-open your application pro-
gram.
When copying files or folders from Mac
OS 10.x to a FAT 32 volume, certain
characters cannot be copied. These
characters include, but are not limited to:
? < > / \ :
Check your files and folders to ensure
that these types of characters are not
being used.
Simply ignore this message. The drive
will remount to the desktop. LaCie drives
conserve power by spinning down when
you set your computer to sleep mode,
and when the computer is “woken” from
sleep, it does not give the drive enough
time to spin-up from its sleep mode.
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