Mac OS X Users
Problem: The storage device icon does not appear on my desktop.
Q: Is the USB device firmly attached to your computer's USB port?
A: Check the USB connection between the device and your computer. Confirm that it is fully seated in the USB
port. You can also try disconnecting the device, waiting 10 seconds, and then reconnecting it. If the storage
device is still not recognized, restart your computer and try again. Still not working? Read on.
Q: Is your Finder configured not to show storage devices on the desktop?
A: Go to your Finder and select the pulldown
Finder > Preferences > General tab > Show these items on
the desktop:
. Confirm that
Hard Disks
is selected. If not, click on the check box and see if the storage device
has mounted on the desktop. If it is already selected, go to the next topic.
Q: Is your device available to the operating system?
A: Open Disk Utility (Pulldown menu
Go > Utilities > Disk Utility
). If the storage device is listed in the
left-hand column, click on it. Check to see if the
Mount
option on the top row of icons becomes active. If it does,
click on it. If the storage device continues to have trouble mounting or the
Mount
option is not available, you
may need to format it. See
Formatting Your LaCie USB Key
.
Q: Does your computer's configuration meet the minimum system requirements for use with this storage device?
A: Please refer to the product packaging or consult the product support web page at
www.lacie.com/support/
to
check the minimum system requirements.
Q: Did you follow the correct installation steps for the specific interface and operating system?
A: Review the installation steps in
Connecting your LaCie iamaKey to a Computer
and
Creating and Using the
Secure LA-PRIVATE Volume
. Confirm that all steps have been followed for your configuration (i.e. USB interface,
operating system, etc).
Still not working? There may be a hardware defect or other problem. Contact
www.lacie.com/support/
.
Windows XP, Vista, and 7 Users
Problem: The storage device icon does not appear in My Computer/Computer.
Q: Is the USB device firmly attached to your computer's USB port?
A: Check the USB connection between the device and your computer. Confirm that it is fully seated in the USB
port. You can also try disconnecting the device, waiting 10 seconds, and then reconnecting it. If the storage
device is still not recognized, restart your computer and try again. Still not working? Read on.
Q: Is the storage device listed in Device Manager?
A: All LaCie devices appear in at least one place in Device Manager.
LaCie User Manual
42
Содержание iamaKey
Страница 12: ...Go to the next section to create the LA PRIVATE volume 7 LaCie User Manual 12 ...
Страница 28: ...Go to the LA PUBLIC partition and open the folder called LaPrivate 6 LaCie User Manual 28 ...
Страница 29: ...Look for the file called LaPrivate lc 7 Right click on LaPrivate lc and select Delete 8 29 LaCie User Manual ...