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Q: Can I encrypt my hard drive?
A: Yes, the hard drive can be encrypted. There are many third-party solutions for encryption. However,
LaCie cannot guarantee them since we do not test third-party applications.

Some versions of Windows have a built-in utility called Bitlocker that can encrypt hard drives. For more
information about Bitlocker, consult 

Microsoft's support documentation

Problem: I'm receiving file transfer error messages.

Q: Did you get an "Error -50" message while copying to a FAT32 volume?
A: When copying files or folders from a computer to a FAT32 volume, certain characters in the names cannot
be copied. These characters include, but are not limited to: ? < > / \ :

Check your files and folders to ensure that these characters are not in the names.

If this is a recurring problem or you cannot find files with incompatible characters, consider reformatting the
drive to NTFS (Windows users) or HFS+ (Mac users). See 

Optional Formatting and Partitioning

.

Mac

Problem: The drive icon does not appear on my desktop.

Q: Is your Finder configured to hide hard drives on the desktop?
A: Go to Finder and then check Preferences > General tab > Show these items on the desktop. Confirm that
Hard Disks is selected.

Q: Is your drive mounting in the operating system?
A: Open Disk Utility at Go > Utilities > Disk Utility. If the drive is listed in the left-hand column, check your
Finder preferences to see why it is not displayed on the desktop (review the question above).

Q: Does your computer's configuration meet the minimum system requirements for use with this drive?
A: Refer to the product packaging for the list of supported operating systems.

Q: Did you follow the correct installation steps for your operating system?
A: Review the installation steps in Getting Connected.

Windows

Problem: The drive icon doesn't appear in Computer.

Q: Is the drive listed in Device Manager?

24

LaCie Bolt 3

12/19/16

Содержание BOLT 3

Страница 1: ...lt 3 User Manual Click here to access an up to date online version of this document You will also find the most recent content as well as expandable illustrations easier navigation and search capabili...

Страница 2: ...thebaseand open theport protector STEP 2 Connect thepower supply STEP 3 Connect theThunderbolt 3 USB C cable STEP 4 Closetheport protector STEP 5 LaCiepartition Mac only Windows Clean thehard drives 5...

Страница 3: ...lem My file transfers are too slow Problem I must password protect and or encrypt my hard drive Problem I m receiving file transfer error messages Problem The drive icon does not appear on my desktop...

Страница 4: ...on at LaCie customer support Box content LaCie Bolt 3 Power supply 5V 12A Thunderbolt 3 cable Quick Start Guide Software Intego Backup Manager Pro Genie Backup Manager Pro and LaCie Private Public Sof...

Страница 5: ...e when connecting your computer to Bolt 3 Additionally some third party Thunderbolt 3 cables can be faulty or defective due to improper materials and or construction Using poor quality third party cab...

Страница 6: ...top calculating revolutions per minute for data seek rates since it is composed entirely of NAND Flash Thus accessing data on an SSD is considerably faster than an HDD As with most comparisons the inc...

Страница 7: ...gives priority to the video stream apportioning the required bandwidth for playback This is a critical advantage when working with high end video and 3D graphics Thunderbolt 3 uses a USB C connector s...

Страница 8: ...latest implementation of this standard and it provides higher bandwidth and new power management features Further USB C ports that feature the thunderbolt icon include support for Thunderbolt 3 device...

Страница 9: ...9 LaCie Bolt 3 12 19 16...

Страница 10: ...ives when first connecting the device to the computer Directions to clean the hard drives can be found after the steps for getting connected STEP 1 Connect to the base and open the port protector Plac...

Страница 11: ...e Before connecting LaCie Bolt 3 confirm the USB C port on your computer features the Thunderbolt icon The Thunderbolt icon indicates that the USB C port is compatible with Thunderbolt 3 Your LaCie Bo...

Страница 12: ...ie Private Public for data encryption and Intego for computer backup to Bolt 3 Windows A pop up window asks if you want to format the volume Close the pop up window and refer to the steps below Note I...

Страница 13: ...present your product Diskpart deletes all information from any hard drive that you select Therefore to avoid deleting data on other devices disconnect all external hard drives from your PC except LaCi...

Страница 14: ...3 In the Diskpart prompt type list disk 14 LaCie Bolt 3 12 19 16...

Страница 15: ...aCie hard drive in the screenshot below If you are uncertain of the disk number for LaCie Bolt 3 launch Disk Management You should see the number assigned to LaCie Bolt 3 5 Diskpart confirms that your...

Страница 16: ...hat your hard disk is clean meaning that the partitions have been deleted LaCie Bolt 3 is ready to be formatted for your operating system See Optional formatting and partitioning for instructions 16 L...

Страница 17: ...der to take advantage of the updates in perfomance and the intelligent sharing of bandwidth Similar to earlier generations of Thunderbolt technology a single Thunderbolt 3 daisy chain can have up to s...

Страница 18: ...ible devices Important info regarding cables When connecting your enclosure to a computer or compatible devices use cables specifically constructed to support Thunderbolt 3 While Thunderbolt 3 cables...

Страница 19: ...drive is not disconnected properly from the computer FAT32 compatible with Mac and Windows However FAT32 is a legacy file system designed for low capacity hard drives and it is not recommended for mod...

Страница 20: ...low the on screen instructions when the New Simple Volume Wizard appears Mac 1 Make sure the storage device is connected to and mounted on the computer 2 Select Go Utilities in the Finder menu bar 3 I...

Страница 21: ...e eject symbol to the right of the drive name 3 Once the drive disappears from the sidebar or if the Finder window closes you can disconnect the hard drive s cable from your Mac Eject via Desktop 1 Se...

Страница 22: ...In the list of devices choose the device you want to remove Windows displays a notification when it is safe to remove the device 4 Disconnect the hard drive from the computer 22 LaCie Bolt 3 12 19 16...

Страница 23: ...C port on your computer that supports Thunderbolt 3 devices The lightning bolt icon that represents Thunderbolt 3 support should appear next to the USB C port Q Does your computer or operating system...

Страница 24: ...nsider reformatting the drive to NTFS Windows users or HFS Mac users See Optional Formatting and Partitioning Mac Problem The drive icon does not appear on my desktop Q Is your Finder configured to hi...

Страница 25: ...an unusual icon A Windows Device Manager usually provides information about failures with peripherals While the Device Manager can assist with troubleshooting most problems it may not display the exac...

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