LaCie BOLT 3, Руководство пользователя

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Frequently Asked Ques ons
For help setting up and using your LaCie hard drive, review the frequently asked questions below. For
additional support resources, go to
LaCie customer support .
All users
Problem: My file transfers are too slow.
Q: Are both ends of the Thunderbolt 3 cable firmly attached?
A: Review troubleshooting tips for cable connections below:
Check both ends of the Thunderbolt 3 cable and make sure that they are fully seated in their respective
ports.
Try safely ejecting LaCie Bolt 3 from your computer and then disconnect the cable. Wait 10 seconds and
then reconnect LaCie Bolt 3 to the computer.
Q: Are there other Thunderbolt 3 devices connected to the same port or hub?
A: Disconnect other devices and see if the drive's performance improves.
Q: Is the drive connected to a Thunderbolt 3 USB-C port on your computer or hub?
A: Connect LaCie Bolt 3 to a USB-C port on your computer that supports Thunderbolt 3 devices. The
lightning bolt icon that represents Thunderbolt 3 support should appear next to the USB-C port.
Q: Does your computer or operating system support Thunderbolt 3?
A: Consult your computer and operating system documentation for Thunderbolt 3 compatibility information.
Q: Is your computer's internal hard drive limiting transfer speeds?
A: A computer with a low-performance internal hard drive can limit transfer speeds for external hard drives.
Problem: I must password protect and/or encrypt my hard drive
Q: Can I protect my hard drive with a password?
A: Yes, it is possible to protect the hard drive or individual folders and files with a password. There are
many third-party solutions for password protection. However, LaCie cannot guarantee them since we do not
test third-party applications.
Some versions of Windows have a built-in utility called Bitlocker that can protect hard drives with a
password. For more information about Bitlocker, consult
Microsoft's support documentation .
23 LaCie Bolt 3 12/19/16