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9
PROBLEM:
POSSIBLE
CAUSE
/
SOULTIONS:
Compressor
noises
Compressor
may
be
overheated.
Please
check
the
room
temp
and
ensure
the
range
is
within
65°F
to
85°F.
If
the
problem
still
exists,
call
for
service.
Moisture
collects
inside
Door
gasket
is
not
sealing
properly.
Check
for
debris,
cracks,
and
items
passing
through
door
at
the
gasket.
The
refrigerator
or
freezer
is
facing
a
doorway
or
is
underneath
of
air
conditioning
vent.
Relocate
the
unit
or
redirect
air
vent.
Too
many
door
openings.
Minimize
time
door
is
open.
Hot,
humid
weather
increases
condensation.
Make
sure
there
is
a
water
trap
(U
‐
shaped
loop)
in
the
drain
tube
near
the
compressor.
This
will
“trap”
a
small
amount
of
water
in
the
loop
and
prevent
air
from
entering
the
chamber
through
the
tube.
Moisture
collects
on
outside
surface
Hot,
humid
weather
increases
condensation.
As
humidity
decreases,
moisture
will
disappear.
Odor
inside
the
unit
Interior
needs
to
be
cleaned.
See
section
on
maintenance
and
cleaning
in
this
manual.
Make
sure
product
containers
are
tightly
sealed
to
prevent
leakage
Door
will
not
close
The
unit
is
not
level.
Refer
to
the
Leveling
section
at
the
beginning
of
this
manual
Check
for
dirt
and
debris
or
items
passing
through
the
door
seal.
Moisture
during
the
Summer
months
The
amount
of
moisture,
condensation,
or
high
humidity
related
issues
increase
during
the
summer
and,
in
most
cases,
will
self
‐
resolve
when
the
weather
cools
down.
Please
note
a
refrigeration
system
will
NOT
generate
moisture
or
water
but
simply
condenses
the
moisture
that
is
already
in
the
chamber.
Keeping
the
unit
in
an
air
conditioned,
low
humidity
space
will
resolve
many
issues.
Other
things
you
should
check:
1.
Location
of
the
refrigerator
(See
Quick
Troubleshooting
Guide
above)
2.
Door
sealing
and
frequency
of
door
opening
event
(See
Quick
Troubleshooting
Guide
above)
3.
Make
sure
there
is
a
water
trap
(U
‐
shaped
loop)
in
the
drain
tube
near
the
end.
This
will
“trap”
a
small
amount
of
water
in
the
loop
and
prevent
air
from
entering
the
chamber
through
the
tube.
BEFORE
CALLING
THE
MANUFACTURER’S
TECHNICAL
SUPPORT
DEPARTMENT,
please
have
the
unit’s
model
and
serial
number
ready
as
well
as
the
problem
description.
The
model
and
serial
number
is
located
on
the
serial
tag
which
can
be
found
on
the
interior
left
upper
wall
of
the
unit.