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8
Quick
Troubleshooting
Guide
Check
these
items
before
calling
for
service
PROBLEM:
POSSIBLE
CAUSE
/
SOULTIONS:
Unit
does
not
run
Electrical
circuit
is
not
110
‐
120V
60Hz.
The
power
cord
is
not
plugged
in.
No
power
at
electrical
outlet.
Check
to
make
sure
breaker
is
not
tripped
or
fuse
is
not
blown.
Additionally,
make
sure
unit
is
not
plugged
into
a
Ground
Fault
Circuit
Interrupter
(GFCI)
type
of
outlet.
Unit
does
not
maintain
at
the
proper
temperature
Check
the
room
temperature.
We
recommend
the
refrigerator
or
freezer
should
be
placed
in
the
air
conditioned
room
between
65°F
to
85°F.
If
the
room
temp
is
too
warm,
the
refrigerator
or
freezer
may
not
be
able
to
maintain
the
interior
temp
at
proper
range.
Door
is
not
closed
properly.
Amount
of
stored
product
is
overloaded.
Product
replacements
are
pushed
against
rear
wall
or
interrupted
the
proper
refrigerator
air
circulation.
For
the
proper
air
circulation,
place
the
products
evenly
on
each
shelf.
Do
not
push
against
the
refrigerator’s
rear
or
side
walls.
Evaporator
is
blocked
by
frost
or
ice.
Remove
the
products,
unplug
the
refrigerator
or
freezer
power,
and
allow
the
unit
to
defrost.
If
the
problem
still
exists,
call
for
service.
3
rd
party
thermometer
is
placed
incorrectly.
For
proper
temperature
monitoring,
the
thermometer
should
be
place
in
the
middle
of
refrigerator.
PLEASE
NOTE
!
Prior
to
shipment,
each
refrigerator
and
freezer
has
been
calibrated
and
tested
at
proper
temperature
range.
Appliance
runs
too
long
Prolong
door
openings.
Control
set
too
cold.
Room
temperature
is
high
which
will
make
the
unit
work
harder
to
keep
cool.
Temperature
of
external
wall
surface
is
warm
The
exterior
walls
can
be
as
much
as
30
degrees
warmer
than
room
temperature
due
to
the
embedded
condenser
coils.
This
is
normal
when
the
unit
is
operating.